Another stop to see Dr. Kiesler, the hand, wrist and elbow doctor! Yet another injury in my house…read more We skipped the emergency room and went right here. This facility is new. It's part of the outpatient section of Central DuPage Hospital. It looks very nice, the chairs are nice and cushy, but it is FREEZING in there! Bring a jacket. The paper robe in the offices don't cut it. I was desperate! We saw Dr. Kiesler for the last broken wrist as well as this one and really like how thorough he is in his explanations. We had a choice between a splint and a cast and my son openly admitted that he had to have a cast because he would take the splint off a lot. Rather than lecture on the subject, the doctor accepted it and moved on. The staff was very thorough with all the cast preparations including explaining to me that the waterproof option was not always covered by insurance. Its covered by my insurance, well at least for now. Dr. Kiesler put the cast on himself which I really appreciated. The parking can be confusing here. Park in lot 1 and then go in the outpatient building and up to the 5th floor. Don't forget that jacket!

Well I had an awesome experience with all the personnel here at the clinic. I was even called to…read morelet me know the doctor was doing surgery the same day as our appointment if we can come in 2 hours later. Worked out perfect because it gave me extra time to get there. The receptionist, nurses and the entire team are super sweet. I loved the fact that the nurse Brenda is so calm and assuring. She was not rushing very peaceful and thorough. The doctor was very nice very professional and to the point. The doctor showed us the elbow x-ray no rheumatoid was present and without dismay he assured my husband that with just simple exercise with time the pain was going to be fine. The discharge nurse was so helpful too. She showed us the elbow bracelet and showed us how to use it very professional. The diagnose was not as scary as we thought it wold be it was just simple getting old pain.' Lol. I was very happy with the service a thumbs up for all at this clinic

This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Understaffed, rushed, constant scheduling changes and honestly they do not care if you come back or…read morenot. Cheryl the office manager is the only decent person there.

Dr. Kacmar is hands down the best physician I've ever dealt with. He goes way above and beyond and…read moregenuinely cares. Every once in a while, I may have to wait a while to be seen while he's giving other patients the attention they need, but he definitely puts his patients over profits. His nurse practitioner, Shannon, is also amazing. I've always received the best care from this practice. I highly recommend him and his office.

Dr. Kacmar and his team are the absolute best. With Dr. Kacmar setting the example, Shannon and…read moreeach and every member of the staff do a superb job of listening, diagnosing, and treating - and, very importantly, caring. A number of my friends credit Dr. Kacmar and his staff with saving their lives and I know he and Shannon and the team have contributed greatly to my quality of life. Kudos to them all. Steve V.

I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

Truly a caring doctor! My first appointment with Dr. Brown was about 1 hour long and she went over…read moreEVERYTHING. Besides the usual blood pressure and weight, she talked about my lifestyle, vitamins I took, how I felt, etc. She really made me believe she wanted me to feel good and didn't care if there were patients waiting! Now I just went back to her because I was sick and I got an appointment when I called at 9 am, but I had to wait 45 minutes. I knew I would have to wait, but 45 minutes with a 3 year old is pretty painful. We brought lots of toys with us, but even with those, he was getting pretty antsy. I would have appreciated a heads up that I would have to wait awhile. We could have hung out with a movie in the DVD player and that would have worked better. But even after that waiting, she still talked to me in a non-rushed fashion and she worked on figuring out why/how I was sick since I'm normally pretty healthy. Dr. Brown also will do a thorough workup on you to determine if you are getting the proper vitamins and minerals as well as your hormonal status. I know most of you yelpers are in your 20s, but your body is changing every day!

Dr. Brown is one of the best doctors I've ever met. She incorporates nutrition, supplements and…read morelifestyle as part of your overall health and wellness. She spent over an hour with me and my first two visits and together we developed a personalized health plan. She also specializes in natural hormone therapy. There are not many doctors who utilize this form of natural therapy. I feel very lucky to have found her.

I would just like to thank the wonderful staff here for their kindness, professionalism and skill…read morethat goes above and beyond expectations. There is a true, genuine care for their patients and incredible passion in all that they do. They are the model for what all healthcare should look like!

I was at the center for surgery and had a procedure done there, this place is wonderful, right from…read morewhen you walk in the staff greets you and they make you feel very relaxed, they know your there for surgery so you are a little nervous, but they really make a difference, when i was taken back for surgery, my nurse Kathy was great she set me up and explained everything i felt very comfortable and knew i was in good hands, after the surgery everyone was very nice and treated me with upmost care and concern, everyone at the Center for Surgery was wonderful, i was very pleased and satisfied, this is a great place.

Doctors, Technicians and the Reception departments were…read morevery engaging. I felt extremely comfortable with asking questions. They were forthcoming and the response to the test and exams was rapid.

Is there ever a good reason to be at a Heart Institute? Usually no. But if you have to go, it…read moremight as well be a good location. I remember when the Heart Institute building was built maybe 10 years ago. It is nice and they keep it pretty clean. Most of the Dr's and offices inside are Heart related....as you probably guessed. I've been there for Heart related issues, as well as to just have blood drawn at the Quest Diagnostics. Overall I like the building.