Nurses were great, professional and cordial. Doctors not so much. Had a tech leave me alone in a…read morewheelchair in an equipment storage room after a MRI. That probably was not hospital policy.

I went to the ER today as my doctor advised, and the lady at the front desk yelled at me before I…read morecould even talk to her. I suppose she was cranky due to the amount of people in the ER waiting room? Thats still no reason to be so unprofessional. She literally yelled at me until I cried. I understand that everybody has bad days but a person like this should not be in the healthcare business. This is Edwards Hospital in Naperville on Thursday April 16th 2026 between 5-6pm. This woman needs an immediate review

Emergency Care (and some Follow-up Care) -…read more NOTE: I have a lot of Good Things to say about CDH ("Central Dupage Hospital", they seem to call it!), and a few Bad Things to say, as well. In the final equation, the "goods" outweigh the "bad", and leave me with 5 stars. My Health Issues are my own, and not the Hospital's. I have taken this into account. I will also reference comments made by other Reviewers... and I will not judge your own opinions, but only the comments others made. Let's acknowledge - right up front - that Hospitals are ALWAYS understaffed. After all, who in their right mind would want to deal with people like me, or are writing negative reviews on Yelp, whining and bitching about their Entitlements? And do this for an entire Career of 12 - 14 hour shifts? Not me, bucko. I went to CDH ER after visiting the Warrenville Urgent Care Facility, for a *severe* nosebleed. As I near the end of my Tenure on this miserable planet (whose Joys are compounded by His Awesome Puissant Orangeness and its Clown Car Administration), I've seen a lot of things - but NEVER a nosebleed like this. Think of a fast-dripping faucet, just shy of a constant stream. It literally scared me. My Bride and I worked at home for 10 hours trying to stop it, and could not. So, we climbed in the truck. Warrenville Urgent Care took a look, and recommended we go to CDH ER. We walked into the ER. Warrenville had obviously called ahead - the nice ladies at Reception saw us, and motioned me toward a waiting gurney and Nurse. There was zero wait time. Fast-forward 4 hours of serious effort by the doctors and nurses and a couple of what they call "Rhino Rockets" stuffed up my snout, and we had it quenched. We agreed that the Probable Cause was "Eliquis", a blood thinner recently prescribed to me to combat another Health Issue as I crawl toward the grave. A blood vessel had ruptured in my schnozzle. But there was also a collateral concern - I had lost so much blood during those 14 hours (circa 2 liters, we "bevnap estimated"), that the Doctors wanted to monitor me awhile. My Hemoglobin level was 7.1. So they admitted me, with my agreement. The ER Experience? Check, check, and check. No issues, professional, courteous, and caring. Up to the Second Floor, Cardiac. In Cardiac, the Doctors, Nurses, and Assistants came in and introduced themselves. I spent the next 4 days there, and reflecting on the experience, I have very few complaints. I'll list 'em below if I have room, or in a follow-up post. But overall, they took very good care of me. The Cardiac Experience? Check, check, and check. No issues, professional, courteous, and caring. I'd like to personally thank Nurses Josh and Isabella, who looked out for me over several lonely night shifts - I was insomniac, and if I slept for the next three days, I really can't remember it. But, hey: this is a review of the ER, so let me tangentially address some of the Yelp comments I saw: * "The problem with most ERs is under staffing." - Yes, indeed. That's called economics. Nearing the end of my life, I can't say I've ever found a solution, except to stand up for yourself where needed, and don't make a fuss if the issue is triaged-out. * "They know how to spend on remodeling" - Yes, indeed. I would also venture the opinion that *this is the best-looking Hospital I've ever seen" *. And, why should they not work to make their Facility as attractive as they can? Construction workers are not Doctors, and there is a shortage of Doctors. * "No one came to check on me with any regularity." - Yes, entirely possible. That's why there's this widget attached to the bed with a "Call Button" on it. This comment suggests a 'passive approach' to one's own Health Care - waiting around for things to happen to you. Enable yourself. * "Ran test and wanted to run more." - Yes, indeed. Corrective process for sacs of meat (e.g. Humans) follows a procedure where you must wait and observe the outcome of the last action . * "They nickel and dime everything." - Yes, indeed. That is the current state of the American Medical "system". Vote to change it, sir. And, to punish the Orange. The Bad's? Well, I took a look at my own notes, and nothing was important-enough to bear mentioning. I'll call-out a few, just for drill: * Their signage (Facility-wide) is abysmal, and does not support a first time visitor. * There's a Valet available to help you park your ride after arrival. You'll never see him, due to the poor signage. Now I am approaching the end of my Character Count (as well as my Life!!), so let me stop here. But please keep in mind - these are people who have devoted their entire lives to helping people, undergoing the strictest training of which I'm aware, and working shifts that exceed what I would EVER consider putting up with myself. Can they make mistakes? Sure! But give them the grace to be human every now and then, and question them if you see an issue. Stick up for yourself. Peace.

Came here at 10:40pm with my daughter who passed out at home and a severe backpain. And we are…read morestill here at 4:48am. WAITING. THE WORST EMERGENCY room.

Intensive Care was of the highest quality and the treatment of my sister during her heart surgery…read morewas very intense and personable. I highly reccomend this hospital.

From the owner: At The Forefront of Medicine…read more 43 locations throughout Chicagoland!At the Forefront of Medicine Since 1927The University of Chicago Medicine, with a history dating to 1927, is a not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices throughout Chicago and its suburbs. UChicago Medicine unites five organizations to fulfill its tripartite mission of medical education, research and patient care: Pritzker School of Medicine, Biological Sciences Division, Medical Center, Community Health and Hospital Division, and UChicago Medicine Physicians.

The food is beyond horrible!!! I ordered the chicken Piccata. It was so overcooked and dry I sent…read moreit back and ordered a cheese sandwich, that they got wrong. Can't make a cheese sandwich? No salt on an omelet, that was a cheese omelet with no cheese. Be ready for a food experience like no other. You've been warned! The bed was comfortable and the nurses were great.

I presented to the ER with a broken finger and remained in your care for over two hours. During…read morethis time, the following issues occurred: Lack of Basic Hygiene/Wound Care: Despite having a bloody injury, no staff member cleaned my finger for the duration of my two-hour stay. I eventually had to specifically ask a staff member to clean the blood off my finger and my hand. Neglect of Pain Management: I was never brought any form of pain medication during the entire visit after asking for it. When asked about this, I was told that maybe it would be brought to me when I was discharged. Failure to Provide Basic Comfort: I was forced to ask for an ice pack to manage the swelling and pain, which was not proactively offered by the nursing or medical staff. I then had to ask for another ice pack after the first one was no longer cold. Absolutely horrible, horrible, horrible experience. Do not go here for any emergency services!

I went in on a Tuesday a little before 2 AM as I'm 13 weeks pregnant and woke up bleeding all over…read moremyself and then passed a large clot/tissue piece. They triaged me and gave me a 3 rating on a scale of 1-5 priority. We waited over an hour whilst I thought my child was dying. I asked the front desk how long it would be and she couldn't tell me but said there was a 6 hour wait and had an attitude. I called another hospital 6 miles away and got right in - bloodwork, urine analysis, Doppler, ultrasound - it was night and day and my baby is okay. I DO NOT recommend Rush Copley and warn others NOT to trust that they will take care of you because they will not.

Our family member was admitted to Rush Copley hospital in poor condition and mental state. The…read morepatient did not reliably receive food or water. Hospital staff were emotionally abusive to the patient IN THE PRESENCE OF THE FAMILY. I shudder to think how our loved one was treated when the family was not around. I believe that this standard of "care" would not be allowed under the Geneva Convention for prisoners of war! After transferring to a different hospital, much more compassionate care was immediately evident. Moreover, the doctors at this second hospital had far more theories of the case and considered at lot more potential treatments than Rush Copley physicians. Ultimately, the physicians at the second hospital figured out the medical issue very quickly, while Rush Copley never did in a lot more time. I am no medical expert, but I think all of this might mean that the Rush Copley Hospital was medically incompetent, if not negligent. Don't let your loved one--or even your worst enemy--check into the Rush Copley hospital! Go to Delnor or Good Samaritan hospitals instead. Both are highly rated and have been great experiences for our family over the years.

Ended up coming to this hospital after a procedure I had done in Lagrange. Had to be admitted…read morethrough the emergency room due to treatment needed for pain post procedure. Got admitted within a matter of minutes and got treatment within a matter of minutes. Granted I got there at 3:30 in the morning The staff was super friendly and sympathetic to my issues, and truly were doing everything they could to relieve my symptoms. Only had an issue with one nurse in the emergency room that wouldn't listen to me. I ended up getting admitted and going into a room My room was at the end of the hall, and it was very quiet I was there for two days, and I have nothing but good things to say. The nurses, the people who bring your food, the people who clean your room, everybody was super friendly and caring. The cleaning people and food people would leave the room and say "hope you feel better" every time .... Their attitudes made a bad situation a little better Kudos!

I had a bad experience the staff weren't helpful at all and kept sticking me over and over againread more

My father is getting exceptional care at Elmhurst…read more I want to send an expression of gratitude to the Social Work team - Alexa and Brianne who have been working on lining up resources for my Father after he is released this week. This was a service I was not expecting and because I am living in CA, this has been a saving grace in working to organize his recovery. Thank you very much. And thanks to Dr.. Ahmed and RN Sandra.

I had been a patient at this office for well over a decade, long before it was bought out. The…read moreproblems really started after my longtime doctor retired. Even though I had already seen several doctors within the practice over the years, they assigned me to a new physician who seems to demonstrate a real lack of genuine care for patients. I asked to switch to a doctor I already had an established relationship with and was flat-out denied. What made this even more frustrating was that I had recommended this doctor to other family members, and they had also become patients there. Yet I was told that because they had not seen the doctor within the last year, they were no longer considered active patients. This was during 2023, as the pandemic was winding down -- a time when many people still were not scheduling routine visits unless absolutely necessary. Every visit now feels less about healthcare and more about being sold something whether it's the latest vaccine or a new diet drug. What should be a simple refill for blood pressure medication has become an exhausting process. Every refill turns into, "You need to come in for another checkup, physical, or bloodwork several times a year or we won't refill it." Yet during the physical itself, I was warned not to discuss anything beyond the physical because that would require a separate appointment, and another copay. Communication is equally frustrating. If you need help with a prescription or pharmacy issue, there are multiple phone numbers to call, but nobody seems empowered to actually help. The standard response is, "I'm not part of that team, but I can send them a message." Meanwhile, the pharmacy never hears back and this is with Walgreens, not some small independent pharmacy. The office used to feel patient-focused. Now it feels cold, fragmented, and transactional. At this point, the patient feels more like a nuisance standing between EE Health company and extracting as much money from insurance as possible.

I had a gallbladder removal in November of 2025. My experience at Northwestern Delnor could not…read morehave been better. My primary doctor was Dr. Tieman. She and her team of residents were wonderful! I have an unusual condition, ME/CFS. In the past, I've been afraid to go to hospitals for fear they would force me to do things that would make my unique health problems worse. Few doctors understand my condition. Dr. Tieman listened carefully, collaborated with me, and advocated for me. I felt safe and seen. My surgeon, Dr. Jaclyn Wierzbicki was also terrific. I was there during a busy weekend and she had back-to-back surgeries. Despite that, she stopped at my room at the end of her long day to reassure me about the surgery scheduled for the next day. My surgery was laproscopic which is usually less painful, but I feel she did an unusually good job. The pain was mild and lasted for only 3 days before I felt much better. I only took Tylenol twice, and I am someone with a low pain threshold. My anesthesiologist, Dr. Pan, was also great. I've had trouble with anesthesia in the past because I am unusually sensitive to medications. He listened carefully. I don't know what he did, but I had no effects except for a slight feeling of nausea the second day. When I looked into the eyes of a Delnor doctor, I saw high intelligence and deep caring. There was little doubt in my mind that I was being cared for by the best the profession has to offer. The nurses were amazing! I've nominated two of them for Daisy awards. Every person I encountered was friendly, skilled, and made me feel like an honored guest. I am a quiet person not usually comfortable in group settings. Northwestern Delnor made me feel as comfortable as I do at home! Each person I talked with - from aides, techs, nurses, residents, and doctors told me that Northwestern Delnor treats them very well. I know that many large conglomerate hospitals these days are so profit driven that employees and even doctors are treated like interchangeable parts. Many hospital employees I personally know are just waiting for the clock to run out until they can retire, find a better hospital, or change careers. They work under so much stress. Northwestern Delnor treats their people well and it shows. At times I almost felt like I was staying at a nice hotel. There are blanket warmers along the corridors. Whenever I felt chilled, a warmed blanket was wrapped around me. These small touches had a way of making me relax. I have no doubt the kindness and safety I felt had a positive impact on the positive results of my surgery. In the past, I have been afraid of going to a hospital. After this experience, that fear is gone. Northwestern Delnor is like a safety net that brings me peace of mind. After years of fearing hospitals, it's hard to even say how much the care I received means to me. I am so grateful!

Delnor treats the ER waiting room as if it's a private room. This video is a nurse showing and…read moreexplaining to someone their paperwork for them to go home in front of everyone. I had to give a pee sample (that had blood in it) in the public bathroom that you have to walk all the way through the waiting room to return it. It was honestly a horrible experience. It's embarrassing to come to this ER. I had an IV in my arm waiting in the waiting room. Nothing is private in their ER. Pretty sure this is a HIPPA violation. I would have recorded them doing this to me but I didn't get discharged from the ER. I had surgery after being in the ER about 4 hours. I stayed 3 nights in the hospital.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

My mom was admitted to Mercy after being taken there by ambulance Labor Day weekend 2025. We…read moredidn't want her taken to Mercy but they go to the nearest hospital. She was in the ER for over 24 hours before being admitted. Unfortunately for the ER staff, they were understaffed on a busy weekend. She was admitted with an unknown condition. We just knew that it seemed to be affecting her quickly. The physician staff, which are brought in from other hospitals like Edwards and Northwestern because tbey don't have their own, we all AMAZING. The nurses, CMA's, CNA's, physical therapy, speech therapy staff, even the housekeeping staff, were all incredibly caring and kind to us. My mother ended up having West Nile. She was in for 2 weeks, we almost lost her. Dr. Ines Casey was her infectious disease doctor was with us every step of the way. After she was discharged to a rehab facility she had to be readmitted again, only this time she was closer to Edwards Hospital. It was like night and day, her 2 weeks stay there was terrible. No one even wanted to understand what had happened to her or what she went through. They thought she was just some old lady with dementia, which couldn't have been further from the truth before West Nile. But we lucked out when we realized Dr. Casey was on staff at Edwards and was asked to see my mother. She then explained to doctors and staff her condition. I just wanted to thank Mercy's staff for all they did for us. My mom is now almost back to her normal self. I know Mercy use to be a non for profit and now it's owners are for profit. I know they are understaff there, they should really rethink how they treat their nurses and staff members because they are some of the greatest people we've met.

My mom was told go to an emergency room for a possible blood clot in her leg. We got here about…read more6:45pm they did an electrocardiogram on her and sent her back out into the waiting room until about 11:15pm and took her blood. It is now 1:27am and we are still waiting!!!