Great quality care from nurses and fellow staff. You can tell even if the staff has less experience…read morethey are well trained. ER and inpatient care is both amazing. Keep up the great work!

I was extremely sick w/ a virus & a little unsure of my life due to ongoing abuse done unto me. I…read morewent to Linden Oaks Medical Center, they sent me to the ER. They refuse to give me the 1 medication that gives me the will power to live. Then, a woman starts praying at my door. A complete violation of my privacy bc 1 of my afflictions is agoraphobia. Then, Amanda came. I ask her for a pillow. She wouldn't give one to me. I can't sleep on my arm as I was "staying overnight", they told me. She said, "why? Are U going to eat it?" So, I start screaming for a pillow. I dump out my ice & throw a plastic cup, that flew up in the air & falls to the floor in front of me, at her. She dodged out of the way like I'd hit her w/ a bullet. Everyone started screaming. They put me in restraints for it. I've been abused my entire life. These people hog tie me cutting circulation off of all 4 extremities. Then, slip me a Mickey if that equates to a team of 6 stabbing U in UR arm & top of the shoulder as hard as they possibly can. I have an extremely high tolerance. They left me tied up for hours. Considering the amount of PTSD that I have from things exactly like that & what I had went through w/ my husband the previous days? I, then, in the morning ask if I can go? Shattered; Broken. Assaulted. The first time I came here ? They dosed me w/ lithium that I'm highly allergic to & put me in a coma. I was literally scared out of my mind. FF to the next day when I take their $1200 trolley ride back 2 Linden Oaks from the ER. They strip search me. John, Isabel & Jamie are absolutely amazing & will help U w/ anything. John is the most selfless person I've met. He does the majority of work for who ever he is w/. All 3 genuinely care for ur mental & physical health. Isabel made me aware my A1C is at a 7.2, she works hard so that all are taken care of. Isabel & Jamie carry the team of nurses as the rest just sit there. When I asked Jamie about the A1C, she made sure I had a print out of my blood work. She taught me how to properly take my meds. Isabel made sure my blood sugar was checked promptly & none of the other nurses did that at all! Joseph & Alan also work, selflessly, & they aren't nurses. Samantha, the therapist, is a joke! James L. is a tall bald nurse w/ ironic facial hair & holier than thou attitude. James purposely says things to confuse U. He says contradicting things. Tells U that "you'll get UR meds in 20" when lunch time is scheduled in 20 minutes. He is so unhelpful!He can usually be found in a Pow Wow of about 4/6 people talking abt their "dating experiences" or telling stories w/ all of them. Even when UR standing right in front of him. Once? I approached him for scheduled meds & at the counter listening to his stories that have no end. He wrapped it up w/ talking about one of his friends that kept crapping himself saying, "in all of his "****-loving glory" & someone pointed to me. Otherwise? He'd have gone on w/ his co-workers, BSing. That's his favorite thing to do. So, he turns around & looks me directly in the eyes. Stands up & walks away. I ask his Pow Wow Group, "why he would do that?" John said, "It's just his personality". Another woman replied, "maybe he had to poop after telling that story", which turned out to be correct. Once? When I ask James, "When will I get my meds?" He replies, "U will get UR meds when I give them to U". He speaks in riddle & rhymes. He is definitely not a good nurse. The only time that I approached him was as a last resort. He hates me & didn't hide it. Once? When I said "or" instead of "&"? He used it to respond to me w/ a riddle. The things that he says & does R not ok while dealing w/ mental health. When U go to the psych ward, they always treat U like U R responsible for being unsure of UR life. They teach U coping skills & grounding techniques. They never explore the pain of the situation UR in might be anyone else's fault. Someone U can't escape? Someone UR bound to? They presume the worst & strip search U on the way in but not on the way out. These R Liabilities. NO FLU/COVID VACCINES!

Northwestern Medicine Central DuPage Hospital 25 Winfield Rd, Winfield, IL 60190 is truly…read moreremarkable. Words cannot adequately convey the experience of this facility. It is vast, encompassing everything from the emergency area to the main sections and patient rooms. The environment is impressive and spotless! Upon my admission to the room, I found it to surpass any previous hospital experience. Upon my admission to the room, it exceeded any previous hospital experience I've had. The technology here is far superior to that of other hospitals I've visited. They are so advanced compared to other hospitals I've visited. The equipment they use is far more advanced than what I've seen in other hospitals. I hope I don't get sick, but if I do, the hospital is definitely the place to go! My attending doctor, Dr. Kaiser, is truly exceptional. He listened attentively to all my concerns and made me feel comfortable during the visit. I've never felt more at ease discussing my health issues. He is one of the kindest doctors I've encountered. His communication style is very pleasant, which makes interactions with him enjoyable. He provided outstanding care throughout my entire journey, from diagnosis to recovery. Additionally, he ensured that I fully understood all my options before moving forward. His staff even followed up to check on my recovery--what amazing service!ervice! These nurses (Katie, Jaimini, Erika, and Niro) and the PCF staff (Connor, Jay, and Matt) who attended to me are among the reasons I highly recommend this hospital. They played a significant role in making my stay pleasant. These nurses and PCF staff are wonderful, they exhibit exceptional personalities when interacting with their patients. They always wear a smile and consistently ask if I need anything. In some hospitals, unless you call for help, the staff may not come by to check on you. Nurses and PCF staff like these truly elevate the profession! I sincerely appreciate each one of them. The social workers at Northwestern Medicine Central DuPage Hospital are also fantastic! They called to check on me and offered assistance with getting home. To summarize, Northwestern Medicine Central DuPage Hospital is truly one of the best! It is the best hospital I have ever visited. There are many positive aspects to highlight; the hospital is spacious, clean, and features excellent patient rooms. The quality of care provided by the doctors, nurses, and PCF staff is a major reason I would highly recommend this hospital. If I ever need hospital services in the near future, Northwestern Medicine Central DuPage Hospital will be my first choice! Thank you so much, Northwestern Medicine Central DuPage Hospital, for making a significant impact on my stay. Thank you

My wife waited nine hours to be seen. The entire process was painfully slow and completely…read moreunacceptable for an emergency room. At times, it honestly felt like they only had one doctor working. What's even more frustrating is that you would expect better from a hospital, but the problem goes beyond just the healthcare itself. It's the way the entire facility is managed. Communication is poor, nobody seems to listen, and there is a complete lack of urgency or concern for the patients who are sitting there waiting for hours. People go to the ER because they need help -- not because they have nine hours to waste. This experience was incredibly frustrating and disappointing. The hospital leadership needs to take a serious look at how this emergency department is being run.

Intensive Care was of the highest quality and the treatment of my sister during her heart surgery…read morewas very intense and personable. I highly reccomend this hospital.

From the owner: At The Forefront of Medicine…read more 43 locations throughout Chicagoland!At the Forefront of Medicine Since 1927The University of Chicago Medicine, with a history dating to 1927, is a not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices throughout Chicago and its suburbs. UChicago Medicine unites five organizations to fulfill its tripartite mission of medical education, research and patient care: Pritzker School of Medicine, Biological Sciences Division, Medical Center, Community Health and Hospital Division, and UChicago Medicine Physicians.

Please be aware of the following "doctors" who are dangerous. The Board of Trustees at Good…read moreSamaritan need to address the elder abuse that is occurring at their hospital with the level of incompetence in the following individuals: Anas Lababidi -He added medication to the patients nebulizer which settles on the vocal cords, he knew the patient would not be able to speak afterwards. None of this was shared with the patient or family. The pain and suffering the patient went through afterwards was unbearable. The patient could not speak or communicate and cried in frustration and sadness. Lababidi knowingly silenced the dying patient and is a perpetrator of elder abuse. Roberto Viau Colindres -Horrifyingly inhuman -This "doctor" tells the patient they will die, directly to their face. -When asked a clarifying question he said "I'm not going to repeat myself" and walks out of the room. -his manner is sickening and patients and family are scared when he enters the room Basil Hernandez There is a saying in the medical community that Hospitalists are the bottom of the barrel and lowest on the hierarchy. Basil proves this point exactly. -He marked our loved one as incapacitated when the patient was talking and requesting things. His colleague showed me this notation on the computer screen. -He walks out of the room as you are asking questions trying to learn about your loved ones condition. -We had to beg him to use his stethoscope in his maximum 30 second visits to the patient where he did nothing. Maddelena (Maddie) Deneaufbourg -Aggressive and pushy, she is supposed to be there for a patients family to offer palliative care. Even her coworkers had to stop her from harassing my family. She preys on people when they are at their lowest. -She walks into the patients room unannounced and touches your loved one without permission -When you ask her to please leave you alone she does not.

I presented to the ER with a broken finger and remained in your care for over two hours. During…read morethis time, the following issues occurred: Lack of Basic Hygiene/Wound Care: Despite having a bloody injury, no staff member cleaned my finger for the duration of my two-hour stay. I eventually had to specifically ask a staff member to clean the blood off my finger and my hand. Neglect of Pain Management: I was never brought any form of pain medication during the entire visit after asking for it. When asked about this, I was told that maybe it would be brought to me when I was discharged. Failure to Provide Basic Comfort: I was forced to ask for an ice pack to manage the swelling and pain, which was not proactively offered by the nursing or medical staff. I then had to ask for another ice pack after the first one was no longer cold. Absolutely horrible, horrible, horrible experience. Do not go here for any emergency services!

We have had good experiences at this hospital 3 times. First was when my father in law was there…read more He had been to multiple doctors and hospitals and finally after a fall and visit there he was diagnosed with Parkinsons dementia. He had some atypical symptoms but they helped to get the appropriate diagnosis and helped us get him into hospice which gave him even more services that he needed for free. Next my husband was taken there after a fall and they got plastic surgeon to stitch up his eye lid which was cut all the way through. It healed well and years later he has no visible scar. Recently my husband who is now in his 70s woke up and was so dizzy nauseated and in pain we called the rescue squad. They wanted to take him to Bolingbrook hospital but my father in law had been there and they were no help so we requested Rush Copley even though it was a little further. He had a good experience, with a thorough work up for everything and they scanned his head and whole torso.. Thankfully it was just symptoms from a combo of a sinus thing and intestinal inflammation. They gave him some meds to get him stable. Sent him home with some meds and gave him referrals. The hospital was busy but they got him into quickly and I think we were out of there before lunch time. Very caring staff, doctors etc. The only issue I had was that I was not able to go with him and when I called to get info on his condition nobody called me back. I called twice and really just wanted to know how serious it was while I waited for my son to get here to drive me there. I'd say a couple hours. When we got there there was no explanation of why someone could not have called to let me know he was not dying. Since his care was good I did not mar down for that but it is something they should work on as when we arrived it did not seem like they were overly busy and someone could have relayed at least a general message about his condition. If we ever need to go again I will choose this hospital.

Went there with back pain. Sat in the waiting area for 4 hours. Intake PA ordered a CT scan. Came…read moreback from that. Second PA said I didn't need a ct scan. She ordered an xray. Another hour wait. Asked the last PA if I would be billed for the CT scan. Said it wasn't fair. Nurse agreed. She said to take it up with the legal department. Paid 1400.00 for a procedure I did not need. If you are dying, have your partner dump you on a different ER doorstep. This place is a shit hole. Close to my house and will never return.

Ended up coming to this hospital after a procedure I had done in Lagrange. Had to be admitted…read morethrough the emergency room due to treatment needed for pain post procedure. Got admitted within a matter of minutes and got treatment within a matter of minutes. Granted I got there at 3:30 in the morning The staff was super friendly and sympathetic to my issues, and truly were doing everything they could to relieve my symptoms. Only had an issue with one nurse in the emergency room that wouldn't listen to me. I ended up getting admitted and going into a room My room was at the end of the hall, and it was very quiet I was there for two days, and I have nothing but good things to say. The nurses, the people who bring your food, the people who clean your room, everybody was super friendly and caring. The cleaning people and food people would leave the room and say "hope you feel better" every time .... Their attitudes made a bad situation a little better Kudos!

Almost 8 hours in the ER waiting for a bed and then they don't even know how to put in for the diet…read morefor my wife so she can eat and nobody knows nothing. It's almost cartoonish and some people don't know what they're doing.

I had been a patient at this office for well over a decade, long before it was bought out. The…read moreproblems really started after my longtime doctor retired. Even though I had already seen several doctors within the practice over the years, they assigned me to a new physician who seems to demonstrate a real lack of genuine care for patients. I asked to switch to a doctor I already had an established relationship with and was flat-out denied. What made this even more frustrating was that I had recommended this doctor to other family members, and they had also become patients there. Yet I was told that because they had not seen the doctor within the last year, they were no longer considered active patients. This was during 2023, as the pandemic was winding down -- a time when many people still were not scheduling routine visits unless absolutely necessary. Every visit now feels less about healthcare and more about being sold something whether it's the latest vaccine or a new diet drug. What should be a simple refill for blood pressure medication has become an exhausting process. Every refill turns into, "You need to come in for another checkup, physical, or bloodwork several times a year or we won't refill it." Yet during the physical itself, I was warned not to discuss anything beyond the physical because that would require a separate appointment, and another copay. Communication is equally frustrating. If you need help with a prescription or pharmacy issue, there are multiple phone numbers to call, but nobody seems empowered to actually help. The standard response is, "I'm not part of that team, but I can send them a message." Meanwhile, the pharmacy never hears back and this is with Walgreens, not some small independent pharmacy. The office used to feel patient-focused. Now it feels cold, fragmented, and transactional. At this point, the patient feels more like a nuisance standing between EE Health company and extracting as much money from insurance as possible.

Don' listen to patients, Poor care, act more like a factory yhan care facility. Wont let you…read moretransfer to another facility.

Emergency room team was the best. Nurse Robin, Nurse Rachel, Nurse Marcella, and Dr. Papas were…read morefantastic. Took great care of my 90 year old Dad. Delnor was the busiest I ever seen. Yet the staff still took the time to attend to all my Fathers needsI. Found the time time to to be attentive to my Father and answer all questions. I highly recommend Delnor Hospital Emergency room.

Scheduling a medical test is impossible. Nobody answers the phone!…read moreTerrible customer service.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

My mom was admitted to Mercy after being taken there by ambulance Labor Day weekend 2025. We…read moredidn't want her taken to Mercy but they go to the nearest hospital. She was in the ER for over 24 hours before being admitted. Unfortunately for the ER staff, they were understaffed on a busy weekend. She was admitted with an unknown condition. We just knew that it seemed to be affecting her quickly. The physician staff, which are brought in from other hospitals like Edwards and Northwestern because tbey don't have their own, we all AMAZING. The nurses, CMA's, CNA's, physical therapy, speech therapy staff, even the housekeeping staff, were all incredibly caring and kind to us. My mother ended up having West Nile. She was in for 2 weeks, we almost lost her. Dr. Ines Casey was her infectious disease doctor was with us every step of the way. After she was discharged to a rehab facility she had to be readmitted again, only this time she was closer to Edwards Hospital. It was like night and day, her 2 weeks stay there was terrible. No one even wanted to understand what had happened to her or what she went through. They thought she was just some old lady with dementia, which couldn't have been further from the truth before West Nile. But we lucked out when we realized Dr. Casey was on staff at Edwards and was asked to see my mother. She then explained to doctors and staff her condition. I just wanted to thank Mercy's staff for all they did for us. My mom is now almost back to her normal self. I know Mercy use to be a non for profit and now it's owners are for profit. I know they are understaff there, they should really rethink how they treat their nurses and staff members because they are some of the greatest people we've met.

Horrible quality of care, horrible communication with patients and family. The ER is a disaster. I…read morepleaded with the paramedics to take me to CDH, but due to weather, they could not. I told them exactly what I've given every other time I've been in the hospital, and they were just going along making all their own decisions based on absolutely nothing. I've been in an out of CDH with an attack in 4-5 hours. We spent 9 hours at Mercy before ripping my IVs out and leaving. hour and a half later the cops showed up asking if I still had my IV in. Its now very clear what their intentions and perceptions were. These people are going to kill someone, and I hope their family sues them in to bankruptcy.