Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We are new patients to this practice, although we are certainly not new to the orthodontic process…read more We previously received orthodontic care from another provider in Tucson, so we have something to compare this experience to. My biggest disappointment with this practice has been the lack of communication and customer service. There is absolutely no communication regarding upcoming appointments--no confirmation texts, phone calls, or emails. On one occasion, we arrived at the appointment time we believed we had scheduled, only to be told that our actual appointment was scheduled for a later time. A simple courtesy reminder or confirmation would have prevented this confusion and inconvenience. The orthodontic services themselves have been average--nothing particularly exceptional or above and beyond what we have experienced elsewhere. I understand that this practice may have a large patient volume, but it often feels as though everything is left entirely up to the patient or parent to keep track of. This is especially disappointing considering that many of the patients are minors who are in school, meaning parents or guardians are ultimately responsible for making sure they get to their appointments on time. In my opinion, basic courtesy communication--such as a reminder text, call, or email--should be the minimum standard of customer service, particularly in a practice where appointments are so important. Overall, we have been disappointed with the level of communication and service. Orthodontic treatment is a significant commitment, and patients and parents should feel that the practice values their time and makes an effort to communicate with them. Unfortunately, that has not been our experience so far.

So let me start by saying that I would never normally review a dental office...why? Because…read moregenerally I hate going to the dentist. But Dr. Kurt and Dr. Caroline have completely changed my opinion on that. Everyone in that office from the front desk staff to the dental hygienists, to Dr. Michael to Dr. Caroline has great standards of customer service. They all care about their patients and look like they enjoy what they do. The office set up and the music played in it alone would make me want to hang out there, cleaning or not. I had my first appointment here for a cleaning. The office told me I would need to have x rays and an exam on a first appointment but that barring, any special services I needed, they would fit in my cleaning the same day. Dr. Michael is fantastic and answered any and all silly questions I had. Everyone was supportive and honest about dental health. The staff makes sure to tell you what your insurance will and will not cover so there are no surprises. The office looks like it's equipped to handle anything anyone could ever need for your best smile! I couldn't think of people I would trust my dental health with more. I can't believe I'm saying this, but I can't wait until my next appointment!

I had a very concerning experience at DentalPros and feel other patients should be aware. I've had…read moremany routine dental cleanings over the years without issues, which is why this experience stood out. During my cleaning, the hygienist (who mentioned she has been practicing for 40+ years) was extremely rough and there was a significant amount of bleeding during the cleaning. I have had many dental cleanings over the years and have never experienced that level of bleeding or discomfort. My gums were sore and continued bleeding afterward, and they have remained painful for more than 10 days. The appointment was also uncomfortable for other reasons. The hygienist spent much of the time discussing her personal health issues (including multiple bouts of shingles and intestinal parasites) and repeatedly promoting "red light therapy" that she offers at another office. It felt very inappropriate in a professional setting. After the appointment, I contacted the office because I was genuinely concerned about the care I received. Unfortunately, no one responded to my messages or returned my calls. The complete lack of follow-up was just as troubling as the experience itself. Dental visits can already be stressful, and patients deserve gentle care and responsive communication when something goes wrong. Because of the lack of response, they have lost my family of four as patients. If you choose this office, I strongly recommend asking which hygienist you are scheduled with beforehand.

I am completely blown away by my son's progress, and it's only been two months!…read moreThis is my second son to receive orthodontic treatment at Leber, and I couldn't be happier with our experience. Other orthodontists we consulted told us he would need a spacer and/or teeth pulled, but that wasn't the case at Leber. His smile already looks amazing, and I know it's only going to get better! One thing I especially love is how simple and easy the check-in process is. It has actually been a great opportunity for my teens to build their independence and confidence with doctor's appointments. They can walk themselves in, check in on the iPad, have their routine appointment, and even schedule their own follow-up around their school schedules. It's such a small thing, but I love that they're getting to practice these real-life skills in an environment where they feel comfortable. We've had such a great experience with Leber!

The people at Leber are very professional and knowledgeable in what they're doing. I felt safe and…read morecomfortable the entire time here. The cleanings were fast. The appointments were quick. The place was perfectly conditioned. Everyone at Leber was truly awesome. I wouldn't have got this done anywhere else!

This office is fantastic. They are courteous, friendly and make you feel comfortable. They accept…read moreinsurance and are also very knowledgeable with their billing and insurance reimbursement. I had an emergency and they got me in quickly. Very pleased with the overall experience. We found a new family dentist.

This is my favorite location. They have one on the east side but that one doesn't have very…read morefriendly people at the front. They make you feel like you don't belong there. Service is good, don't get me wrong - just not a happy place. This Silverbell location is TOTAL opposite! The hygienists and the admin up front are wonderful. The service is always great. I'm glad I moved and this one is closer to discover it. It's hard to find good dentist office these days. Best quality and best service!

We were unhappy with our previous dental office so we decided to give iSmile a try. Dr. Spillers,…read moreTrish and the rest of the staff are awesome! I have some back and joint issues as well as anxiety about dental work but the staff was very caring and made sure I was comfortable. They did a great job with my husband and kids too!

I do not recommend, they are rude and unhelpful. They just want to prescribe pain medication and…read morenot actually their patients. They won't even help you look up your insurance information when they have all the tools to do so. The reason I know this because I called my dental insurance company and they verified the receptionist or whoever works there can call or look it up in the system. They would rather you pay. And when you call to speak with the office manager Jodie she cuts you off and hangs up on you.

Dr. Allen is the best dentist - bar none! Before coming to his office, I had such anxiety about…read moregetting dental work done after a few bad experiences. Conversely, Dr. Allen is skilled, kind, and has a great sense of humor! Since seeing him, my teeth have never been healthier or looked better! I always get compliments on my smile! What also makes choosing Dr. Allen a great choice is his staff! Each person is professional, personable, and invariably awesome. I don't live in Tucson anymore, but I still go to Sabino Hills Family Dentistry because they are just that wonderful. Shout out to Grace who fit me into the schedule when I was in town for just a couple days visiting my family! In short, choose Dr. Allen because - as everyone knows - your best accessory is your smile!

The dentists, technicians and the entire staff are caring and kind professionals. Allie made sure…read moreI was comfortable during the process of replacing a crown. After the novocaine wore off I had no pain and the crown fit perfectly! I highly recommend SABINO HILLS FAMILY DENTISTRY!

Friendly staff, quick, quality service. Great incentives for the kids to invest in their care…read more Happy to be a customer.

They did braces for my son. They make their check-in process easy I recommend using this…read moreorthodontist they are professional, and are well renowned

Dr. Adam has been my 6 year old son's dentist for about the last two years. He is absolutely…read moreamazing! I wish he could be my dentist. Not only is he super knowledgeable, and all around great at being a dentist, but he has a super "cool", laid back personality. He immediately established a rapport with my son. He's non intimidating, and put my son at ease, when he previously always had anxiety at the dentist. He really knows his stuff, and I completely trust my son's oral health and care in his hands. Also, about 2 weeks ago, my son hurt his jaw by getting hit in the face with a baseball during practice. The next day, he was still sore and I wanted to be sure everything was okay. They got me in to see Dr. Adam's brother, Dr. Chad, within a few hours since Dr. Adam wasn't available. He is equally as amazing. My son turned out to be okay, but I'm glad to know that my son has such a great team to take care of him. I would highly recommend this practice to everyone!

My daughter loathes the dentist and this is the one establishment that puts my daughter's mind at…read moreease. The hygienist Leondra was not only gentle while cleaning but thorough. She is the best and deserves a day off with double pay or be considered a trainer! Kudos to Leondra