Update: Sure, Owner, you don't recognize "Ashford F." That's the point. Small town, small…read moreindustry--people talk. Professionals know better than to name names when they're dealing with someone known for threatening lawsuits (among other things). And you're not the only company who does it, unfortunately, but you're one of the worst. IMO. But all those workers you allegedly fired to "make room" for cheap replacements? They existed. So did the installers who walked when the promises broke. Instead of obsessing over usernames, maybe ask yourself why so many skilled hands vanished--and why none are rushing back.

Well, the reviews here are hard to read and believe...but I do have a positive experience with this…read morecompany. I was about to wait a month for Pensacola Glass to just come out and diagnose an issue with our condo slider, when our agent said they knew someone who could come out in a few days, so we obviously took her up on that offer. Darren came out and took great care of us and I would contact Folkers again if we have something going on with our door in the future.

I was told I needed someone to come out and look at my glass slider in order to sell my home and my…read moredoor had been previously serviced for new rollers by Pensacola Glass. I was told it would be a 1 month wait for them to just come look at the door. Regardless, I booked an appt. There was some confusion with my first call and a very knowledgeable woman called me back and I could tell she was just like me. Very detailed, tenacious with an old school mentality. She went over everything with me (super appreciated that) and disclosed when service was done on my door 8 years ago, the repairman didn't write the part number down for the rollers. We both agreed that was inexcusable. Since the first visit was for diagnosis only, I'd need a 2nd visit for the repair so they could get parts and have a 2nd man on hand to change out parts. We needed all of this done quicker than 1 month, 2 months later so our real estate agent called Folkers Windows and Doors and they came by with only few days notice and took care of us. I called Pensacola Glass to cancel my appts. and a girl with a voice I didn't recognize asked me my last name and when my appts were and I had to say that I didn't have my note on hand. She said she'd try to find them and then hung up without a bye. Pensacola Glass is a huge company and you need to update your record keeping system. A paper book and pen/pencil is not how business should be done in 2025, in my opinion. I still would do business with this company if I didn't mind the wait.

From the first phone call they were very helpful in getting our front window replaced the same day…read more We took old window out and measured and they made new window in matter of hours. This project went so smooth with the help of Pensacola Glass. Great people to work with

Highly recommend, Lee Glass and Window Works! They were amazing to work with. The men who did the…read morework were skilled, efficient and orderly. Each knew thier job and had specific skill sets for what they did. They worked taking the windows out with efficiency, as well as care. The drapes and blinds were carefully removed and then put back in place. Amazing! They were very stealth as they worked. We are very satisfied with the entire job from start to finish! Trustworthy, Christian company!!! All phone conversations have been respectful. Cecilia M.

Did an amazing job fixing glass in my front door and literally took 15 minutes! Highly recommend!read more

Everything about our project was handled efficiently and professionally. Joel and his team…read moreaccommodated our schedule and communicated well with us. Did a great job and we highly recommend Tru-Blue of Cullman!

Our experience from start to finish was awesome. The team came to our home and evaluated the…read morewindows and did measurements then explained the different types of windows available giving us a choice. Once the windows were available the team came out and installed all eight windows and a new outside door in one day. The choice between the three quotes we received came in close and we chose this company because of the professionalism and although the cost was a few dollars more we felt the quality of windows we were getting and the courtesy of the team was more important than cheaper companies. I would highly recommend this company to anyone seeking a great experience.

I have not used this company nor ever contacted them. I messaged them around 3pm and I told them to…read moreCease and Desist all forms of communication with me immediately. I get a call from them 30 minutes later wanting to talk, so they apparently do NOT listen or read their messages. Do NOT use this company as I am sure they will continually harass you until you do business with them. Go find a better company than this! I have received ANOTHER call today from these fools even after I have demanded they stop calling me. This is blatant HARASSMENT and I am seriously considering my next steps to address this issue. Do NOT use this company as they will constantly harass you even after you ORDER them to "Cease and Desist", which I have now done 3 times!

They will not stop calling me. I did not contact them, and do not understand why they keep…read moreharassing me with phone calls. I block one number, they call me using a different number. Get the picture! I am not interested, and when/if we decide to replace our windows, it will not be with Renewal.

Took more than 3 weeks to come back and put in the window. No communication about it unless I…read morecalled. I'd go with someone who was faster and communicates.

They did a great job, came in very professional and great customer service. Worked in a timely…read moremanner and cleaned up after the window was installed.

This business has new owners. From my experience recently, they only care about new business. They…read moredo not care about taking care of previous customers therefore, they're not smart enough to know if you want repeat business you take care of your previous customers like they are new customers.

Great company. Very prompt. They treat you like your a family member instead of treating you like a…read morecustomer

If you are looking for great gutter installation at a fair price then I highly recommend Brothers…read moreGutters out of the Pensacola Fl area. We recently replaced and added new gutters to our house in Fairhope Al and glad we chose this company. They are not the cheapest or the most expensive. They do have great customer service & kept us informed on timing and any changes that surfaces. The owner "Jason Bush" is actively involved throughout the process and quickly adjusted on some inputs we had as well. Thank you. Daniel & Vickie Shareck

The first quote was 1145.00 I gave a deposit and then when i got the balance due invoice the total…read morewas 2200.00 I decided that felt like a bait and switch and i canceled the contract. It clearly states on the contract YOU MAY CANCEL THIS AGREEMENT, WITHOUT PENALTY OR OBLIGATION, WITHIN THREE BUSINESS DAYS FROM SIGNING BY SENDING WRITTEN NOTICE TO US. I canceled the next day via email the person Jeremy said i would get a refund in 28 days . THAT WAS JANUARY he was really rude had he not been I may have taken his discount. He actually argued with me. I Still have not gotten my money back.