I was impressed by the prompt reply to my email enquiry about having my car detailed and the flexibility in scheduling my car. When I went to pick up my car, I was not impressed by the quality or thoroughness of the cleaning that was done despite having paid for a platinum car detail. There were dirt streaks, armorall residue and places that had not been cleaned inside my car. The exterior was supposed to be hand washed, but there were bugs still on the hood and bumper. The unfortunate part was that the owner did not acknowledge that there was a problem with the work nor did he offer to make it right or reduce the price. I will not be returning to this business, nor would I recommend them. read more