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Grim and Pals Pet Services

5.0 (1 review)
Closed • 7:00 am - 9:00 pm

Services - Grim and Pals Pet Services

Pet boarding

Dog walking

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7 years ago

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Creature Comforts Kennels

Creature Comforts Kennels

(17 reviews)

This company really went down hill. Brooke is so rude. I Have been bringing my dogs there for many…read moreyears and Whitney was always so sweet and polite. Whitney allowed a 12 PM drop-off time, due to mine my husband's work schedules, and it was never an issue. Whitney unfortunately left the company. I spoke to the receptionist, a week ago to book my appointment and asked if I could still do the 12pm Drop off time, especially now, since I have a baby and she said that was fine. Brooke called me this morning saying the latest she could take my dogs was 9am. I tried to explain to her the previous situation but said says "well whitney's not here anymore and you were told that we couldn't do a 12 PM drop-off time after she left." And I said "no I wasn't. I was told that a 12pm drop of time was still fine." I tried to call back and talk to someone else bc Brooke was so rude. and once they figured out who I was they hung up on me. I tried calling back again to speak to a manager and they said that I CALLED ONE OF THEIR GROOMERS A BITCH! That is SO not true at all!! I told Brooke, that I was gonna leave her a bad review. I NEVER called her a bitch and I hope someone listens to our call bc that never happened! So not only is Brooke Super rude, but she's also a liar! NEVER using this company again

Worst establishment I have ever dealt with! I wouldn't bring my fish here. Rudest staff and owner!…read moreThey also lie on reviews and delete any negative reviews! Pathetic! ZERO STARS!!!!!

Grim and Pals Pet Services - petboarding - Updated October 2026

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