Very disappointing. Dr. Castrilli now has a practice in this office. He abandoned his patients at…read morehis former office, no referrals. The staff at the front desk, excluding Lucretia, were very sharp tongued and no help at all. I realize in this situations that there are many factors at play when scheduling . I had a specific conversation with Dr Castrilli in which he said he would happily take me as a patient in his new practice . The staff at Hayes Hand spoke to me as if it was my problem and made me feel that they're frustration with the situation which is totally unprofessional . My last conversation with Dr castelli was mid December of last year when I was diagnosed with the flu . He Telehealth me and sent in antibiotics . This is when we had our conversation . As I further investigated it turns out his office didn't even request my medical records . I actually went by and signed a release form , gave them my insurance cards , and when I went back to check with them , still got an attitude from the front desk . They blamed everything on his former office and refused to give me a clear answer other than he's gone from 5,000 to 300 patients which means he cannot accept everyone . I have a chronic illness that Dr. Castrilli has been trading me for since 2017 when my original doctor became a hospitalist . This experience has been hurtful and the staff at the front and the nurse who said maybe I should find a new doctor after a conversation with Lucretia, could definitely use some lessons in bedside manner . Such an unfortunate situation that I took Dr. Castrilli at his word and then had to deal with Attitude from his staff. Obviously with no concern for my current problem.

Great service wonderfully compassionate highly recommend . Quick results and quick study upread more

Quality care and the staff was very nice. The facility is very clean and beautiful. Easy to…read moreaccess on Hwy 153.

Horrible continuity of care. Data breaches…read more Awful! Cannot schedule easily. Difficulties at every turn!

This center is excellent. My first time to be sent there. The staff is so kind loving and excellent…read morein what they do. Dr Miller is wonderful. I can't say enough about the patient care!!!

Very good experience. The staff was extremely nice and helpful as the doctor was as well. The…read moredoctor was very thorough and explaining my test results.

The mammography technician, Amy was such a pleasure. She was very personable and thorough. It was…read morethe best experience I've had since getting this procedure in years.

I cannot say enough wonderful things about Lifecare of Hixson! When the staff takes time from their…read moreVERY busy day to sanitize patients hands and are continuing to clean and implement safety precautions, this is when I immediately knew that Lifecare of Hixson was and is the right decision! The rehabilitation department is AMAZING!!!!!! Lifecare of Hixson goes the extra mile and are people who put others before themselves.

The care is good. They will bleed u dry after the stops paying and refuse to give u options for…read morecheaper care. My mom paid out over $24,000 from December to the end of January for what. She got covid while at this place in December and the insurance refuse to pick up the cost for that month. They was under lockdown due to the cases of covid in there. Now they are sending me a bill for something that happened at the start of where she was paying for it 3 months ago. They refused to give her any option of any other care facility that would have been cheaper other than to go home. I knew that they was going to bleed my mother dry of any savings she had. Be warned of this place. Ask for any options after the insurance stops paying, find another place that is cheaper by half and do it before the insurance rans out.

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.

We moved to this area a few years ago, but had been driving back to our old community to see our…read moredoctors. This year, we decided to make the change and I'm so glad I chose Galen Mountain View and Dr. McCallie. From the moment I walked in it was so nice! The office was clean and orderly. The front desk staff were kind. I used the online systems and had my pre-registration complete and the appointment paid for ahead of time... so easy! Then, the medical staff and Dr. McCallie listened to every concern and used their judgement to help me find solutions. In a world where we can "diagnose" ourselves, we need to be mindful that we do not know best. I'm so glad I trusted Dr. McCallie. She found the source of an issue and I had no idea it was even there.

Dr Armstrong is awesome and the staff were very professional and friendly. Dr Armstrong was very…read morefriendly, patient, professional, and made sure all my questions were answered. I could discuss all the details with him, ask off the wall questions, and vent my issues. He was very kind and understanding of my situation. He is the BEST!!!

I could leave a zero or minus I would. Yesterday 1-12-26, my 77 year old mother had an appt with…read moreDoctor (Peter S. ) to look over 3 thyroid nodule ultrasound results that one we had already been advised needed a biopsy done ASAP due to the size . My mother is a cancer survivor, has altimezers ,pace maker and a few more health issues .. for sure not in good health but she does have great spirits! I am a only child and have been her POA for 10 years now, I carry her paperwork to all her new doctor locations as needed. Yesterday the woman at the front desk that sits on the left side was one of the worst human beings I have ever had to deal with when it comes to mother. First she tried to tell me my POA paperwork was NOT correct and they refused to scan it in. ( she was incorrect i dod verify it was correct ) moving on she made my mother get up and walk to the desk and of coarse mother asked her why she was treating us this way that of all her doctors, surgeries ect ,no one had ever refused the paperwork. Of coarse the the woman tried to still argue and I just asked mother to go sit down and we would worry about it later. She gave me paperwork to fill out and tried to get me to pay a $25.00 copay . I let her know mother does not have co pays and gave her all mothers insurance info. I went to sit down to fill the paperwork out and before I finished she called me back up to the front desk and advised they could not see mother that she had Medicare/Medicaid of Ga ! Mother also has BCBS of TN. Again at no other doctor office or hospital has ANYONE ever refused to see mother! Need to add in this person had no emotions no empathy no facial expressions, it was like she was dead inside. Zero customer service. This location is where she was referred to and they refused her! There is a reason why this appt was made so quickly due to the size of the nodule and to get a biopsy scheduled. I understand everyone has things going on in their lives that can make them act the way this woman did but at no time is this acceptable .. come on my mother may be walking around with cancer again and she dismissed her and did NOT give a damn! Do NOT take one of your loved ones to this location unless you want this type of customer service and your loved on to be refused treatment!

I brought my boys here for the first time and everyone was so nice! The hygienists were so sweet…read moreand patient, especially with my one kiddo who has a sensitive gag reflex. We enjoyed our visit and look forward to coming back!

This office was very misleading in my experience…read more My 20-year-old son went in for one tooth extraction and was quoted $59 for an initial exam. After the visit, he was given a $10,000+ treatment plan. While the extraction was listed first, the rest of the plan mixed non-urgent procedures with needed ones, with no clear prioritization. While I was on the phone with him, the insurance coordinator admitted she did not realize he had insurance. Once insurance was identified, the initial exam that was quoted at $59 was billed to insurance at over $300, despite the office advertising a $99 exam. His entire $1,250 annual dental benefit was quickly depleted on non-emergent services. This may be legal, but it is not ethical. Because of this, my son is now out a large portion of his coverage and may not be able to complete needed dental work elsewhere. If you want clear pricing and honest treatment planning, I recommend going elsewhere.