This is a company who does not accommodate their customers, in our experience, at least. Their most recent transgression comes on the heels of a 24-hour power outage last week. Fortunately, we have a propane-powered generator. The tank was down to 58% after restoration of the power, so we called them for a refill. They refused, saying our tank was at 70%, based on their remote reading. Yet, I looked right at the gauge and saw that it was at 58%. We asked twice for a refill; twice they refused. And now, we are without power again, and again it's a Saturday, so Griffith/Superior is closed today and tomorrow. If this power outage lasts more than a day and a half, we'll be out of propane, for no other reason than Griffith chose to ignore us; a customer who, like all Griffith's customers, pays dearly for their propane. read more