1. Griffis West Palm

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West Palm Beach, FL

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Griffis West Palm

4.6 (9 reviews)
Open • 9:00 am - 6:00 pm
Updated 1 month ago

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He was still super upset and the whole situation was just awful
Beatrice W.

"We really wanted this to work. It just does not work with kids." On paper this place checked every box. Modern, attractive, great gym, rooftop, pool, lounge areas that actually get used. I work from home part of the week and the setup is genuinely good for that. Other days I walk to our office right downtown. The walkability is real, coffee, restaurants, Jet Set Pilates, all right there. If you are young and child-free this building probably feels like a dream. I get it. Sadly we left, and not just because of the huge renewal increase. A 12% jump and we did not even try to negotiate, we just moved and could not be happier. There are much better options out there if you are older or have kids. We have two kids, and that changes everything about how it feels to live here. Parking, fobs, and security Needing a fob at every single access point even once you are inside the building is a real pain with kids. And kids lose fobs. We spent hours tracking them down because a replacement is $175 each. What makes it more frustrating is that despite all of that, the homeless living right outside still manage to sneak in regularly. Other buildings nearby have valet or more accessible setups and honestly it would be worth the difference. The pool incident My youngest let an older child play with his water toy. When he asked to share it back, the other boy scratched him. He came back to me in tears and I saw it happen with my own eyes. I went to the parents and they shrugged it off, boys will be boys, not even an apology. I reported it to management and was told the cameras were not working, which apparently is a frequent occurrence according to a former employee. That response told me everything about how things get handled here. Saturday garage access From November through April the building opens the garage to paid public parking every Saturday for the farmers market. Strangers with no connection to the building come through every level all morning with just an arm gate between them and your car. As a parent you also have to keep in mind that your child cannot go to the garage alone on Saturdays to grab something they forgot. It is more mental load than it should be. Common areas and unit sizes The 6th floor outdoor space should be a place for families to relax. Instead certain residents treat it as an extension of their unit, toys left out, kids running unsupervised. The unit sizes also surprised me. The two bedroom living room is genuinely too small for a child to play in. The three bedroom bedrooms are so compact I had to buy special slim nightstands just to fit around a king bed with a frame and headboard. For the price they ask, that was not what I expected. The neighborhood reality The Thursday concerts on Clematis run right outside from 6 to 9pm weekly. Late nights Thursday through Sunday bring heavy crowds from the bars right past the entrance. The courthouse next door means prisoner transport at 7:30 every morning. None of this came up during the leasing process. One more thing Notice the review patterns here. Positive reviews tend to come in clusters right after negative ones. I will let you draw your own conclusions. I just felt the need to warn other parents. I only wish the families in this building looked out for each other. They do not. It has never felt like home.

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1 month ago

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4 months ago

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5 months ago

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3 months ago

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26 days ago

Anthony was very knowledgeable about the building and super friendly/ kind! The building was beautiful with great finishes and views.

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2 months ago

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1 month ago

loved the environment everything was great this time around arianna and anthony are a duo team hard working individuals that do the best!

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1 year ago

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My husband and I signed our lease in 2024. There was no doubt that we wanted to reside here after…read moremeeting with the manager, Stephanie. She was so efficient, polite, patient, and extremely professional. Stephanie was aware of the fact that we are senior citizens and required a certain type of space. We have had some issues, but they were not severe. The most recent situation had occurred in January, and Stephanie, along with her regional manager, Michael, stepped in to rectify my issues and concerns, even with the push back Stephanie was given Stephanie muddled through it to make sure I was whole again. That is the type of manager we need and appreciate .....I do not doubt that the next few years will get better as long as Stephanie is at the Alexander, because when she leaves, we are leaving I don't think we will find another like her

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Resident since 2021... three different managements have tried to fix this place. The market teams…read moredoes a great job selling it, but there are deeper issues that's concerning. If you plan on renting the place, read the fine line. Charges for community utilities to $20 valet trash and extra charges found on your bill every month. The third party company they use "CON-SERVICE" is a joke. Oceanside and ConService like to point finger at each other and at the end of the day, nothing will be explained or resolved. My flooring had glue leaks, water damage from the unit above me and multiple over charge water utilities when I was away for work and not even home. Yet they seem to always find an excuse or brush the issue off. Gate is never working, so kids are always using the club house, people housing more then they can fit and cars are being broken into. It took three managements teams to finally come to me to try to resolve the issue. The crazy part was that they wanted to give me $200 to sign basically an NDA and have the owner and the property management team not at fault for any of the issues. Its not worth the headache to pay the prices they are asking. They will offer you 2700 for a two bedroom for you to find out two months after you moved in that they are now renting it out for 2100. They play games and are not looking at your beat interest.

I moved out almost 2 years ago with all rent & fees paid in full (good thing I kept receipts) Last…read moreweek 6/2024 they sent me to collections for unpaid rent!!!! This dropped my credit rating since neither Oceanside nor Genesis Collections notified me. I only heard from Oceanside when I posted about this on their site. "Oh sorry, that was a mistake!!!!! " NO KIDDING!!!!! Poor management, poor organization, poor record keeping, poor customer relations, I can go on & on STAY AWAY & if you're there KEEP YOUR RECORDS FOREVER THIEVES negative stars

Griffis West Palm - apartments - Updated October 2026

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