Okay so I don't like going to the Eastside, it's totally true, I cringe at even the mere thought of…read moredriving across those damn bridges, but most of my insurance needs can be met online or by phone. I will say that the service - which is 99% of what you are looking for once you settle on a price- is top notch. It's not perfect, because things are complicated- but the actual level of service goes well beyond any agent I've had before. Hayk and his team are professional, responsive and proactive, which is EXACTLY what I want, if I call for something, they check in with me, and I am able to feel like all my insurance needs aren't just met but thought about and things recommended to me that I actually need. But, that said, there's no high pressure sales, if you decline the suggestion, it's not an issue, they are courteous and stop asking until there's something else that perhaps changes in your life. I have been with Hayk for many years now and despite that one truly harrowing trip to the Eastside, (it's just me, I just hate it there) I would say this has been a very smooth ride.

Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

Awesome customer service. Anything I need, these Gals supply and I mean right now…read more They reduced my fees..I didn't even ask. They increased my loss when home was broken into....I didn't even ask. In short, they DO Care about me. Kudos Kids! Teddy

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I accidentally got into an accident with my Tesla in a parking lot due to my own carelessness…read more Steve, the owner, took care of everything so smoothly and efficiently, from arranging the towing to handling the entire insurance claim. He also helped me with the rental car arrangements, reassured me when I was worried, and calmly guided me through the entire process. What impressed me most was his sense of responsibility and the fact that he followed through until everything was completely taken care of. I've known and been using this place for quite a long time, and I genuinely trust them. I highly recommend Steve and his business to anyone looking for reliable and honest service!

Lorna and her team worked really fast to get us insurance! They are fast and effective and work…read morehard at getting all the discounts we can get. Awesome!

Lorna and Amy at Insurance Connections Northwest are awesome! They have handled my insurance for…read moreyears as well as many of my clients. Their customer service is A+ and because they are an insurance broker they can shop for the best possible premium from a multitude of insurance companies. Giving the customer the best possible deal! Highly recommend them for both auto and home!

So appreciate Monica's patience and awesome customer service. She is a pleasure to work with. I…read morehave been dragging my feet for 12 months to get my auto and renter policy switched over to State Farm to enable me to add my new driver to auto policy at a reasonable rate (savings of $570). Thank you, Monica!

Having recently moved my wife and I went to Tim Crabtree to get Renters insurance. Spoke to Jonas…read moreWright, he was knowledgeable, very thorough. we will be returning to Tim Crabtree State Farm for our insurance needs.

Was shopping around for an new agent. Called Nicoles office to persue the switch. I told her…read moreassistant the issues i was having with my agent. He said she would call me back in 5 minutes. 40 minutes later, Nicole calls me and says, oh, Your agent is a friend of mine, so i called her to tell her you are unhappy, and basically i am not interested in your business. So, she takes her relationship with fellow agents over customers. Im glad i found out before i switched. Now, instead of.switching agents, ill be switching companies.

From the owner: Our mission is to cultivate an environment centered on kindness, equality, and respect. We are…read morededicated to building relationships and maintaining a strong reputation, all while consistently providing exceptional service. Our overarching vision is to be a personal resource for our State Farm customers and the community. By equipping and empowering individuals, we strive to facilitate informed decision-making that contributes to their overall well-being. License #: WA-747825, ID-7252659, OR-7252659

I purchased my auto insurance from Phoenix Insurance and the process was very pleasant for me…read more Knowing that it was my first time to buy an auto insurance policy, I lacked almost all the relevant knowledge and Phoenix Insurance Company helped me a lot in this regard, they not only effectively cut down my insurance cost but also provided effective help at the first instance when I encountered a problem. Thanks for their serious and hard work!

Grace and her team are professional and very patient. I am so happy to have both my home and auto…read moreinsurance with Phoenix!

Ryan helped me get set up for car insurance, life insurance, and renters insurance today…read more It was quick and easy. I have been shopping around and no one was as thorough and professional as Ryan. He was able to give me the best rates around. Ryan also validated my questions and was able to provide informative answers. Every step of the way I felt taken care of. I would recommend Ryan/this branch if you are looking to make a switch in insurance policies or just trying to get the best rates for your life situation.

I had a great experience working with Ethan Henderson at State Farm. He was incredibly helpful,…read moreresponsive, and always on time with our calls. He made everything easy to understand and took a lot of the stress out of the process. A joy to work with from beginning to end. Highly recommend.

My husband and I have been researching, and seeking quotes for Long Term Care Insurance for over 2…read moremonths. We have taken many phone calls, talked with many agents, and been told that no-one could help us due to our (young) age, and Washington Residency. I had been feeling frustrated and fatigued by the process - but Robert was the one to help us seal the deal. I found his contact information on Next Door, and I am very glad that I reached out. He communicates promptly, schedules meetings via zoom, and answers questions thoroughly. While many other providers are "out" of policies to accommodate younger consumers, and Washington Residents - Robert was able to offer us 2 policies that totaled LESS than a policy for just my husband with another agency (another agency who couldn't even offer me ANYTHING because I'm under 30!). If you are looking for someone to help you with life insurance, and a LTC Rider - Robert is your guy!

Robert approached us when we starting to put the business together. He is easy to work with and…read morereally explains all the little details about my policy. Robert is seriously one of the most caring agents i have ever worked with when it came to insurance.... Im a first-time business owner and My business burned down, which is such a tragic experience, but with Robert, he helped me through it and answered all of my questions. the even crazy part was I found out he was in the hospital and he was still helping me...... if that doesn't show he cares..... i dont know what else to say"