1. Grid HiFi

0

Houston, TX

Request a quote

Response time

2 days

Response rate

100%

Services - Grid HiFi

Grid HiFi Photos

You might also consider

Recommended Reviews - Grid HiFi

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Goldmund monoblocks with marten Parker quintets!

Kennith and Jay were very helpful in finding me a streaming setup for my new apartment. Great customer service and the whole process was smooth. Beautiful showroom!

I ordered a headset for free shipping from this store on March 12 and received a text from Chris the next day, which was on a Monday. Cool. He said he had the headset ready for pick up, and I asked him to please deliver it instead because my work schedule conflicts with their store hours. He responded that it would take me a few days for me to receive the item, which was fine by me. Thursday rolls around, I didn't hear anything from the store, no email notification, text, or anything about the shipment. And my order status on their website has been on "processing" since I initially ordered the headset. So I called the store on Thursday afternoon and left them a voice mail asking for the status of the shipment. Then, a few minutes later, I got a call back from Chris, and he responded that he would mail the headset that day. Remember, on Monday, He had told me that I would receive my item in a few days. Whatever. I asked him if he could send me an email with the shipping info, and he said he would. Late, the same evening, I checked on the status of my order, and it still showed that the order was processing. No email. Next evening, same thing. In the meanwhile, they had already charged my card and the payment had fully cleared on Tuesday. I am not a fan of being told one thing, then they do another, or in this case, nothing at all, no follow through on what they said they would do. It's been a week, and my order is still "processing", and my payment had cleared 5 days ago. I chose this store because I wanted to support a local store, but moving forward, I cannot recommend this store based on my experience.

JBL L100s and McIntosh MA12000

Purchased a pair of JBL L100 Classic speakers from Chris at the Grid HiFi. Chris was great to work with, we discussed speaker options to match my McIntosh MA12000 amp, which was also purchased from the Grid HiFi in 2022. Very happy with my JBL L100s great price and customer service which included delivery to DFW from Houston. Will definitely purchase from Chris at the Grid Hifi in the future.

See all

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ron M.
25
2
0

2 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Heather R.

Heather R.

Alexa, thanks for coming in and we know you will love your new hifi!

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Heather R.

Heather R.

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Heather R.

Heather R.

we appreciate you so much!

Helpful 0
Thanks 0
Love this 0
Oh no 1

10 months ago

Business owner information

Photo of Heather R.

Heather R.

we really appreciate your support. happy to help anytime

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Heather R.

Heather R.

much appreciated !!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Heather R.

Heather R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Cecil W.
195
42
39

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Chelle H.

Chelle H.

Thanks for the high praise. Look forward to seeing you again

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Sam R.
0
10
0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Grid HiFi

Review Highlights - Grid HiFi

“Chris was great to work with, we discussed speaker options to match my McIntosh MA12000 amp, which was also purchased from the Grid HiFi in 2022.”

Mentioned in 4 reviews

Read more highlights

You might also consider

Music Town

Music Town

(25 reviews)

$$

MUSICTOWN is the best musical store around! Fabulous selection, cool posters and T-shirts, and…read moreof course Mr. James May the founder and the owner of such a fantastic institution since 1979! James will find all your tunes you need to order and more if they don't have it in store, and make excellent selections to you and he's always been on target with what music is superb and of fine quality. Like one day back in the day around 2004 or 2005 I walked in thinking to myself what kind of new tunes am I going to listen to? So James said, "Want to hear something really cool?" And i'm curious, "So what is that?" m James directs me to a rocker named Frank Zappa and his album I never heard of before "Apostrophe." Paid for the CD, sliced her open the plastic, and then popped the disc in my car and cruised off on a new sound journey. After that I was hooked on Apostrophe and Frank Zappa, so it was mind-blowing and quite illuminating in terms of the magnitude of the sound and find from James's suggestion. Zappa may not be everybody's thing, but there's a wide variety of tunes at Musictown, so James most likely will be able to find music which is "Your thing." Like that song, "It's your thing; do what you want to do!" Go to Musictown to obtain your tunes! S.A.W.

We purchased an expensive box set, the "Who-Who are you?" from this store for a Christmas Gift. The…read morewrap was not opened until this past weekend. When we tried to play the CD's in our high-end Marantz SA-11S1 audio player, it would not recognize any of the disks. Usually, we can insert CD's that look like they've been drug down the street and scratched badly, and they still play, but it would not play any of these. Nor would the CD players in our cars would recognize them. We checked the internet. There is a known issue with this Box set. We attempted to return it, we didn't wish for cash back; store credit would have been fine. But we were refused. We have been customers with Music town for over 40 years, and never once have tried to return anything. Anytime we walked in we would often spend over $1000. We enjoyed shopping there. Unfortunately, this is NOT how you treat your VIP customers. Or ANY customer. Stand behind what you sell or GTFO of the business. James would have never refused to compensate with at least store credit. We are very disappointed with the new owners. We left the un-working box set there and left. We will not be back. Signed, Corvette Jon

Grid HiFi - hifi - Updated October 2026

Loading...
Loading...
Loading...