I paid $20 for an Uber to the bus station and received a notification on the way there that my bus…read morewas delayed by three hours. The notification said to stay at the bus station, but there was no bus station! To make matters worse the area was really sketchy, even early in the morning. I was headed to meet up with friends, some I hadn't seen in years, and the delay caused me to entirely miss the meetup. Flix states that they issue refunds for delays over 2 hours, but you have to request by email and no one has responded to my request. I will never use this service again. Stay away from Flixbus!

I took a Flix bus from Portland to Seattle and back…read more From Portland to Seattle it was great. Five minute walk from my apartment. Friendly driver. Not crowded. Internet. Charger. Space above my seat to store stuff. Comfortable ride. On the way back though it was a totally different story. I was scheduled to leave Seattle at 7:55pm at the 6th Ave S & S Lane St stop. Then at 3:36pm I get an email from them saying that they had to cancel my ride. WUT!!! No text message or call either. Fortunately I was on my laptop and saw the email in time, but what if I wasn't? I think this is absolutely terrible. I easily could have missed the email and been stuck in Seattle having to find a hotel at the last minute. Since I saw the email, I was able to reschedule. I took the 5:20pm option that leaves from "Seattle Bus Station" which is at 503 S Royal Brougham Way, 98134 Seattle and "Operated by MTR Western as FlixBus". I get there 15 minutes early, like they ask, but... well... I was confused. - It was a Greyhound Station. It didn't say "Seattle Bus Station" anywhere. - There was no one else waiting. I was the only one. Even a few minutes before 5:20pm. This made me think I was in the wrong place. I'd expect there to be at least a dozen or so other people like me waiting to board. - The Greyhound Station was closed. So it wasn't like I could walk inside and ask an employee or something for clarification. - There were two different parking lots outside the Greyhound Station and if it even was the right place, I wasn't sure which parking lot it would be, so I tried to frantically keep an eye on both. - Adding to the confusion, it was this weird sketchy area underneath a huge highway with lots of stuff going on. Including a huge depot or something for city buses. So I was nervous that one of the areas with the city buses was actually "Seattle Bus Station" as opposed to the Greyhound Station being "Seattle Bus Station". There were also random city buses parked all over the place, and I wasn't sure if I misjudged a city bus to be the Flix bus I was supposed to board. - 5:20pm passes and no bus arrives. - At around 5:25pm I see a MTR Western bus arrive in one of the Greyhound Station parking lots. So I walk up to the driver, ask if he's with Flix bus, he is, but he says he's just dropping off, not picking up, and I'm probably waiting for a different bus that will come after his. - So I walk back to the other parking lot. But then I decide to walk back and ask the guy for more clarification. - He says again that he's not picking up here, just dropping off. So I start elaborating that I'm going to Portland and am worried I'll miss my bus and ask if he can help me make sure I'm in the right place for my bus. He asks for my ticket. I show him. He asks when I got it. I explain that they cancelled my initial trip and just got this one like two hours ago. He realizes that it's his bus and he must not have gotten the notice or something since it was two hours ago and tells me to board his bus. So yeah. Wtf. I easily could have missed my bus. Poor communication. They should have made absolutely sure to communicate with the drivers, get affirmation from the drivers that they know what's going on, have pictures of the pick up locations so that it's visually clear where you're supposed to be, and provide text message updates if a bus is running late. There should also be large signs saying something like "Flix bus boarding location here". I dunno, probably a bunch of other stuff too. And regarding the cancellation, I _kinda_ get it. There probably weren't enough passengers and to it wouldn't be profitable for them to run the route. And tickets are very cheap. If your offering is "the tickets will be cheap in exchange for the timing being unpredictable", that's valid. However, if that is indeed what you're offering, you need to be absolutely clear about that to your customers. That way customers know what they're getting into and consent to it. Instead, the whole "we might cancel your trip at the very last minute" thing was probably hidden in the fine print somewhere which I see as quite unethical. Oh, and on the trip back the internet stopped working after 20 minutes or so. "Error: time quota limit exceeded". PS: I find it odd that on Yelp there is a different FlixBus business page for each drop off/pick up location. As a customer I want to know what FlixBus is like overall as a company. They probably do it per-location so that customers only see a handful of 1 star reviews as opposed to thousands and can rationalize to themselves that it's just a small sample size.

Driver was amazing and communicated well. The price was manageable for 12 people…read more And they got back to us in a timely manner. We will definitely use them again.

Our school chartered for high school playoff football game. Bus battery died. Boys had to try and…read moresleep in the locker room after their football game ended. Did not get back to Clackamas until 11:20 AM over (12 hours after the game was over) due to having to wait for a new bus to drive to Medford and get new bus drivers as they timed out. Do not recommend!

The Goose Hollow/ SW Jefferson St. MAX Station is located a few steps away from the famous Goose…read moreHollow Inn, which does indeed serve the best Reuben sandwiches. Their vegetarian Reuben is my personal favorite. But I digress...this max station is serviced by both the red and blue lines. There are covered areas on both sides along with some block seating instead of the usual benches. This is a nice spot to catch the train after you've had your Reuben.

Let's be clear, this is a Trimet MAX station. I'm so sorry if you read these other reviews, and had…read moreyour heart set on eating the BEST REUBEN SANDWICH ON THE PLANET waiting for the Red Line to Beaverton. Five stars for Trimet installing this easy-to-use, frequent service station directly across the street from the Goose Hollow Inn pub, to transport pub-goers home after they've had all their great IPA selections and "guy fieri invitation-worthy" cuisine.

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

Very nice & helpful drivers, convenient service, but seats are uncomfortable & not spaced well. I…read moream short & my legs got cramped. The price was good.

This is a great route with amazing drivers! Friendly, always on top, plenty of rest stops and a…read morescenic route for an affordable rate!

I did a wine tour starting from Portland which was recommended to me to do while in Oregon…read more Josh, the tour operator, is fun, extremely knowledgeable on the area and will take you to awesome places. You will not be disappointed especially if you're interested in trying a few wines. We had a great day out and would be happy to do it again. The van used is a spacious Mercedes Benz and Josh happily organises going to specific wineries with amazing views and delicious wines. I'd definitely recommend if you're solo, in a couple or taking some family members on a trip. I looked at some of the low star reviews and it seems as though they are very unreasonable or fabricated after expressing rage on a bad day. Josh, have a Venmo or something so people can tip you! We would've been happy to but we are barely ever holding cash due to the pandemic.

Josh could not accommodate me on a tour but referred me to his friend at a different company who…read moredid a great job and took us to several excellent wineries. Josh even called his friend for us beforehand to ensure availability which he certainly didn't have to do. I appreciated his efforts given we weren't even paying customers and will be sure to check him out if next in the area for a wine tour.

My friends and decided to visit Portland for the weekend. For some, it was their first time there,…read moreso I wanted to take them around to see the city, eat donuts, and drink beer. Since we had multiple stops and there were 15 of us including 3 toddlers, it would have been a huge hassle to call so many Ubers/Lyfts. Not to mention all the heavy car seats that we would have had to carry with us to each location. My solution: renting a private bus! I reached out to multiple shuttle companies, but Shanghai really stood out to me. Dusty responded almost immediately and was very helpful in providing details about their pricing and buses. While my main goal was really just to safely and efficiently get my group to the various spots, it was a plus that Shanghai's bus also included a karaoke machine. Once we decided on the terms and details, Dusty sent over a contract within the next few days. The morning of our ride, Dusty texted to let me know our bus was on the way. Our driver, Ron, arrived a few minutes early, so by our reservation start time, we were all set to go. He was professional, kind and drove cautiously. As it was raining, I appreciated that he dropped us off as close as he safely could at each location, and then picked us back up when we were ready to continue to the next spot. The cooler was also stocked with ice, as promised. We ended up riding the Solid Gold bus, which is literally a converted school bus. I must admit this was very different from our typical sprinter party bus experience. For one, I had never ridden a party bus with kids before, and blasting "Wheels On The Bus" instead of dance music was such a different vibe. Lol! The bus was unique and had a vintage feel -- very Portland. Given our situation, I actually preferred this over the dark, tinted windows of the sprinters we are used to. The Solid Gold allowed us to see the city during our rides. We got a lot of stares every time we pulled up to a donut shop or brewery, but it was a fun experience. Everyone had a great time, especially the kids who now point out every bus that passes by on the street and say they want to go back to the party bus!

Our guests are still taking about their bus ride. We did the Solod Gold karaoke bus that fits 40-…read moreand people LOVED it! Plus we knew they would make it home safely. Shanghai is easy to work with and showed up on time. It was nice that our guests ended their evening with such a great experience. I am so glad I found these guys!!

This area is rough with many homeless hanging around. I was cussed at last time I got off the…read moretrain here. Be mindful of your surroundings.

My stop! Well the one I use over another stop. Cause the walk to my place isn't as crowded and I am…read morea creature of habit... I really enjoy taking the max from the airport and then arriving here because it usually means I can grab a slice of Hoplips Pizza... I love to come in dragging my suitcase and find a little warm nook to drink my beer and eat my pizza before I make the second leg of my journey on foot... because you need energy to drag even a small suitcase some odd blocks. The area can have some sketchy types around. I haven't been bothered and have always been able to find a seat to wait for my train. I wouldn't say this is an enjoyable place to spend time, but if you are waiting for a train and are super lucky, you will see a cat or two peering at you from the windows above!

This service was fantastic!!! The driver was a total professional and the bus was the highlight of…read moreour wedding with great music and a fun environment for all the guests. Would recommend for large groups looking for fun transportation.

From the owner: Experience personalized and dependable charter bus services in Portland with our expert team and…read morewell-maintained fleet.