Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

Nice place. Small, but well stocked with nice service. Great location if you don't want to drive…read moreall the way to the big box stores.

Love this place. Organization is really important in hardware stores and this place accomplishes…read morethat. Any questions and the staff are ready to give knowledge on any product. Which is helpful for a layman like me when it comes to this stuff. Great selection and great service, with friendly owners that care about customers.

I bought a washer and dryer was told it would deliver on Thursday last week then the guys refused…read moreto deliver so they set up a delivery today Saturday 4/5/2024 Now they say they are t delivering first excuse was they need a small box truck and today they say a power line my trash man comes here no problem Now they want to reschedule to Monday but my driveway or power lines aren't going to be different They do not have their own delivery people and use a 3 rd party service These people are stupid and don't know how to drive it's pure laziness I paid for a delivery but now have to get someone to go get and then I paid for a install and now I have to have someone install I will never buy another thing from Kanawha city Lowe's or Lowe's in general

We purchased a new roof through Lowe's from their location in Kanawha City WV. It has been an…read moreabsolutely horrible experience, once they take your $10k they stop all communication and don't care what happens from that point on. If I were to do it over I would support a local small business that actually cares and respects their customers. Ironically all of their marketing materials have the slogan "we'll be with you all the way" is total BS. So gain do NOT contract and purchase through Lowe's any services that you actually want completed. Delivery didn't show up on the day we were told sat here waiting for 12 hrs installation date no one showed up, when we called and asked they said we weren't on the schedule.... It's a total mess! They are a total JOKE!

Locally owned feed store with many things to choose from. Things which you do not find in big box…read morestores. Great people who work there who are pleasant and ready to help you.

Bought 3 cubic yards of garden soil. It was supposed to be mixed with mushroom compost and it was…read morebut it was also mixed with lots of glass, rocks, broken bricks, plastic, and what appeared to be scrap aluminum. I told them it was for a veggie garden and they assured me it was good stuff. Was very disappointed. Also, the dirt was not sifted at all so lots of large clay clumps. I will look elsewhere for my next delivery. Not happy and the quality was not worth what I paid for it.

I have never been treated so rudely by the owner of a company in my life. Not sure if it's because…read moreI'm a female or what the reason was. May have been because my mower wasn't fixed and I had to bring back. He was rude when I brought it back and rude when I picked it up. Will never use them again.

If your a single woman, stay as far away from this place as possible !! I've taken 2 items here, I…read moreshould have known better the second time but anyways!! Neither item was fixed so that it was useable !! And the cost is deff monies wasted !! Also the time they took was very long!! I just don't think they thought I was very important !!

This store is horrible, their prices are sky high, the selection is poor and the staff are rude…read more The older black haired lady followed me around the store even after I told her I didn't need her assistance, like I was thief and then when I asked her why she was doing it she said it was her job to assist, well I told her I didn't need her assistance and that she was making me uncomfortable but she continues to do it. I went in to purchase a weed eater and a jig saw but left after the rude treatment without purchasing anything. I will never be going back there but if like being treated like a criminal then by all means shop there

I went to Lowe's to purchase a new washing machine. Planned on spending around $1,000…read more No one was in the appliance department. I pressed the service button, nothing happened. I called for help and was assured the employee was on the way. More waiting. Went to the front of the store and spoke with the manager. She called the employee and he snapped at her that he was busy. Not wanting to impose on the busy employee, I went elsewhere to purchase my washing machine.