Service is the BEST. The most helpful and friendliest…read moreemployees. It's like being at a candy store. . . You never want to leave. You can find anything that you want in the store.

Posted: 2-2-2026…read more Craftsman Pressure Washer not starting properly. Would start intermittently. The repair personnel went over the entire machine. Was getting a very "weak" spark. Part replaced. They also changed the oil, after contacting me that it needed to be done. Cost was very reasonable. Be advised: During peak season times, they are very busy. You will have to leave item and pick it up at a later date. I am very satisfied with their work ethics. Work done Oct. 2025. Dave DeLuca St. Albans, Wv

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

I bought a washer and dryer was told it would deliver on Thursday last week then the guys refused…read moreto deliver so they set up a delivery today Saturday 4/5/2024 Now they say they are t delivering first excuse was they need a small box truck and today they say a power line my trash man comes here no problem Now they want to reschedule to Monday but my driveway or power lines aren't going to be different They do not have their own delivery people and use a 3 rd party service These people are stupid and don't know how to drive it's pure laziness I paid for a delivery but now have to get someone to go get and then I paid for a install and now I have to have someone install I will never buy another thing from Kanawha city Lowe's or Lowe's in general

We purchased a new roof through Lowe's from their location in Kanawha City WV. It has been an…read moreabsolutely horrible experience, once they take your $10k they stop all communication and don't care what happens from that point on. If I were to do it over I would support a local small business that actually cares and respects their customers. Ironically all of their marketing materials have the slogan "we'll be with you all the way" is total BS. So gain do NOT contract and purchase through Lowe's any services that you actually want completed. Delivery didn't show up on the day we were told sat here waiting for 12 hrs installation date no one showed up, when we called and asked they said we weren't on the schedule.... It's a total mess! They are a total JOKE!

Do not come here if you are shopping appliances they don't stock anything at the store. That's not…read morean exaggeration it gets shipped out from somewhere else.

I used to like Home Depot until they come up with this bullshit to leave the doors open. You can't…read morestay at least a little bit warm. They shouldn't even have wasted their money on a building because at this point I might as well shop outside. I'm just gonna take my business to Lowe's until they can figure this out.

Locally owned feed store with many things to choose from. Things which you do not find in big box…read morestores. Great people who work there who are pleasant and ready to help you.

Best store in Charleston!!!! Staff is very accommodating and wonderful. They want their customers…read morehappy.