Always helpful and always friendly. Great customer service. Case in point. I lost a hex screw…read morefor my Briggs engine. The owner/operator took apart the mower and test fitted replacements until we found the correct one. The other local hardware store did not have anyone available to critically diagnose a solution. Kanawha Terrace Hardware did. I have brought all my small engine repair to them. This includes shaft replacement, blade sharpening, and now part replacement. Great little Shop that solve big problems for me.

Great store, extremely helpful staff, and helped me figure out the best tools for the job I needed…read more The store itself seemed to have a great selection, and was convenient. Parking lot is a little small, but definitely not hard to get in and out of. I will return in the future!

Service is the BEST. The most helpful and friendliest…read moreemployees. It's like being at a candy store. . . You never want to leave. You can find anything that you want in the store.

Posted: 2-2-2026…read more Craftsman Pressure Washer not starting properly. Would start intermittently. The repair personnel went over the entire machine. Was getting a very "weak" spark. Part replaced. They also changed the oil, after contacting me that it needed to be done. Cost was very reasonable. Be advised: During peak season times, they are very busy. You will have to leave item and pick it up at a later date. I am very satisfied with their work ethics. Work done Oct. 2025. Dave DeLuca St. Albans, Wv

Love this place. Organization is really important in hardware stores and this place accomplishes…read morethat. Any questions and the staff are ready to give knowledge on any product. Which is helpful for a layman like me when it comes to this stuff. Great selection and great service, with friendly owners that care about customers.

Nice place. Small, but well stocked with nice service. Great location if you don't want to drive…read moreall the way to the big box stores.

The service was excellent. I bought a gallon of paint and they helped attach, move, and remove the…read moreuhaul trailer I rented. Just wonderful employees.

Stopped in the other day, the lady at the counter was super nice and knowledgeable. Highly…read morerecommend for your knives and sharpening needs. Many power tools too.

I visited while I was in from out of town, and saw the sign. Immediately I was struck by how…read moredifferent this was from other resale shops. Everything was well organized, by size and type of garment. The clothing was all either new with tags or like-new condition. They had a lot of casual or business casual-style clothes, but some formal gowns as well. I thought everything was well priced and the staff was very friendly and helpful. I'll definitely stop by when I'm in the area, or even make a side trip!

I shopped here for years and love it!!! The owner and employees have always been helpful and…read morefriendly. I love shopping here better than the stores, because of the great bargains I always find.

I send all my friends to Wallys if they need parts or repairs on lawn equipment. Great people!!read more

When I first walked in the door I was AMAZED by all of the equipment they had in that one room! The…read morestore looked clean for what I thought was just a parts shop. Guys, this is the real deal! This place is wall to wall with new equipment! No kidding, they had mowers I'd never seen anywhere else in this one "in the middle of nowhere" parts store! There was no doubt in my mind that this was a MANS store until I was greeted by all Ladies.. I could see the prospect of getting the parts I needed going down hill fast. I walked up to the counter and waited my turn to try to explain the parts i needed when BEHOLD a mechanic or salesman appears! My spirits are instantly lifted! There's hope after all, lol. As I waited, I listened to the customers talk with the ladies. I was floored as I witnessed these ladies helping the customers. They were knowledgeable and quick! A guy put a part that I DIDN'T even recognize what it was on the sales counter. The lady just looked at it and walked in a room behind her and pulled one out of a box! I had already moved in line to be waited on by the mechanic but the lady ended up helping him too. He actually walked off and went to talk to another customer. They had the parts for my old Craftsman mower in stock! I'm sold! I will be a repeat customer! R. Thaxton

Agree with everyone here, should be "0" stars. Ordered through Teleflora and the utilizes this…read morelocal group and the flowers were wilted and didn't match what we ordered. Terrible customer service and had to dispute the charge on my credit card. I highly recommend NOT using their products or services.

Only a one star because I can't choose ZERO! This place is horrible! Order was not delivered…read more Called and they said it would be sent out the next day. It wasn't. Called again. They didn't know anything about my order. Put me on hold for 25 minutes until I hung up. Then they were closed and did not answer. Called the emergency line and talked to another person who didn't know anything as they were in rentals and didn't have a computer. Said he would call the office and check into my order. Now waiting for a resolution.