Outstanding customer service. We bought an adjustable bed frame almost 5 years ago. We lost the…read moreremote and had to get another one. The new remote wouldn't pair up as it should so the guys at the store sent a tech out at no charge and got it working. That is great service. We will continue to buy there!

Great experience! Josh was very informative in helping us make a decision in which mattress to buy…read more Also great about keeping us informed on when it would come in and be delivered. Delivery persons very friendly and professional as well. We were impressed how much we seemed to matter as a customer. They exceeded our expectations on all levels! We will return for other purchases and will highly recommend this business to our friends. Josh brings the meaning of good customer service to a whole new level!!! Thank you!

After a bad experiance at 84 Lumber, I Started shopping at RT 60 Hardware, nice freindly people who…read moreare very helpful. Its hard to spot and I drove passed it several times, but now that i know where it is its gonna be my hardware store from now on.

The staff are always friendly and ready to help. Even if I'm only getting a key copied or…read morepurchasing a few nuts & bolts, they are eager to please.

Very knowledgeable and friendly service. 3 generations of my family has bought saws and saw parts…read morethere.

Love this place. Organization is really important in hardware stores and this place accomplishes…read morethat. Any questions and the staff are ready to give knowledge on any product. Which is helpful for a layman like me when it comes to this stuff. Great selection and great service, with friendly owners that care about customers.

Nice place. Small, but well stocked with nice service. Great location if you don't want to drive…read moreall the way to the big box stores.

Always helpful and always friendly. Great customer service. Case in point. I lost a hex screw…read morefor my Briggs engine. The owner/operator took apart the mower and test fitted replacements until we found the correct one. The other local hardware store did not have anyone available to critically diagnose a solution. Kanawha Terrace Hardware did. I have brought all my small engine repair to them. This includes shaft replacement, blade sharpening, and now part replacement. Great little Shop that solve big problems for me.

Great store, extremely helpful staff, and helped me figure out the best tools for the job I needed…read more The store itself seemed to have a great selection, and was convenient. Parking lot is a little small, but definitely not hard to get in and out of. I will return in the future!

Mike was great to work with and was very helpful and I am glad that we went to see him today and he…read moredid a great job with us and we bought a new loveseat.

After my bicycle was stolen from DC it ended up in Charleston. Andrew at the bicycle center helped…read moreme get my bike packed up and shipped back home to me because I've been too ill to travel. They took such care of both me and my bicycle. I couldn't be happier. They were so kind and supportive and happy to be a part of helping to recover a stolen bike. Help make this business a success!!

The gentlemen at Charleston Bicycle Center went out of their way to help us with a wheelchair…read morerepair. After being told by wheelchair repair shops our transport chair was so cheap they couldn't get parts, I called the bike shop. They immediately understood the problem and told me to bring it into the shop. They replaced the lock cable and fastener in a couple of hours for a nominal amount. I am very impressed with the staff!

I called the morning of a funeral and was able to have flowers delivered for service. I am out of…read moretown so I asked for picture and was sent one and arrangement was beautiful. Flowers were delivered. Only issue was our names were spelled incorrectly on card.

Although, I was disappointed with the quality of the arrangement, several pieces of the arrangement…read morefell out or broke off. Poorly constructed. However, they were able to fulfill my request for the arrangement in a timely manner. Plus, I found their location difficult to find. Although, they have signage by the road, better signage could be noted. They are located on the backside, lower level of the building. Unfortunately, for the price I paid and the quality, I will not use their service again.