Was looking for Polaris Ranger 570. Didn't have one in stock, others I contacted didn't as well, but had one being shipped the next week. They kept me updated on when it would arrive. Bumping against when I left for deer camp they put a rush on assembly. Actually got it ready a day early! Many thanks to Eric for a seamless selling process. Paperwork was ready when I arrived and EXACT amount agreed to. Took less than 20 minutes to complete the transaction due to her having everything lined up and ready. Excellent customer service!! read more

I have friends in Oklahoma and Texas that have bought from Gregory and love them. 6 months ago a friend in Delaware was looking for a new Indian so I told him to call Gregory. They sold him a Roadmaster Elite, and delivered it to him in Delaware and picked up his trade. He was very pleased with the Indian and the service he received. read more

Gregory Polaris - Overlooking Anza Borrego - Motorcycle Dealers Near Me - Jacksonville, Arkansas

Sold me the wrong size wheel bearing. When asked to exchange they "couldn't find the invoice" in their system but could find older ones. Bank statement shows proof of transaction. Should be able to trust a dealership to supply the correct part number. Will not be using them again nor will my friends. read more

I cannot say enough about Rob and his team... I've never met you Rob - but you are one of my favorite people on this Earth, and I just can't thank you enough f...or everything you did for my husband and I when we were stuck with a broken down motorcycle and 600+ miles from home. Below is the review that my husband wrote on the Yellow Pages, and Google - I just wanted to add my own praise as you truly deserve it! You cannot imagine how much you helped... And we definitely thank you from the bottom of our hearts. Top notch service technicians at this location that helped find an issue on my brand new XC that was overlooked by my home dealership. Hats off to the professionalism of everyone I talked to and worked with, especially Rob the owner. He redirected efforts to my bike from others since I was stranded 600+ miles from home on a bike trip. He also worked with the Victory warranty department on my behalf and saved me $500+ dollars in towing bills since I was 2.5hours from his location and the two other closer dealerships (North Arkansas / Southern Missouri) wouldn't work with me to help. Excellent showroom worth visiting and definitely worth letting them work on your bike and other equipment. read more

This business has top-notch customer service! Even though I'm not in the geographic area of this business, Gregory Polaris (following a forum thread in which I was participating) reached out to me to assist me in resolving an issue I was having. They kept in almost daily contact with me until my question was answered. Even though the issue could not be resolved to assist me, I got an answer to my question (something that I had previously been unable to get from the manufacturer). This was customer service to a stranger WITHOUT a sale (yet!). Kudos to Tom and Jr for taking care of me. When it comes time to buy my next Indian motorcycle, I'm planning on making the trip to Little Rock! read more

Awful service company. Blamed my company for them losing one of our UTV's and still made us pay for a battery after it sat in their lot for months (acted like we should also pay storage fees). We took a Polaris Ranger in for a steering issue late last year and it was fixed fine the first time. After using the Ranger for a few hours it broke again. We took it back in and left it to be fixed and to figure out what happened. After about a month I called to check and see if they figured out the issues. No one could locate the vehicle. I told the salesman I would verify with my coworkers on where they dropped it off at. They all confirmed Gregory Polaris. After another call about a week later, no one could find it still. I was ready to drive over and just point it out (25 minute drive one way from our office) and I finally got someone helpful. He walked out into the lot and found the ranger, key still in it. No ticket was ever made for the repair. He told me it now needed a new battery after sitting for a few months but that the steering was fixed and it was no charge since it was something they should have replaced the first time. He said they'd put a new battery in it. All was fine until I went to pick the Ranger up and the man mentioned I needed to pay for the battery. I mentioned the previous guy said there was no charge as it wasn't our fault. He started talking to his boss who mentioned that maybe we should pay storage fees since it's been there so long....as if we didn't want our machine back! We had been trying to locate it for months now and they weren't organized enough to find it. They also mentioned maybe we should have just came and pointed it out. I'm a little confused about how all of this is our fault? Why should we have to drive over after multiple phone calls to tell a service company where our machine is when they should have made a ticket on it in the first place. And why should we have to pay for a battery to replace one that was perfectly fine before they left it sitting in the lot, key still in it? I paid for the battery to my dissatisfaction and left. I will surely not do business with them again. The customer should never be blamed for something of this matter. read more

This dealer screwed up my bike and cost me more $$$$$! Rebuilt my front forks and they sound like pogo sticks! Dealer said it was all new inside and had to ride to break it in..LMAO! He will LIe and his Mechanic will as well! I didn't deserve this! Karma will get ya Buddy! read more

Drove over 700 miles to buy an Indian motorcycle from Rob Gregory at Indian Motorcycle of Little Rock. His staff are professional, courteous, knowledgeable, and above all, wonderful people. There is no other place I would purchase a bike from. There are plenty of dealerships between Ohio and Arkansas, but none will get my business for a motorcycle purchase. If you don't wanna do the drive, he will deliver. And he will deliver on all fronts. He stands by the products he sells and will do the right thing. Every time. Rob and his staff do it right and i can't recommend them enough. They are family and if you need anything after the purchase, they will be there. I could keep going, and will end it saying that that Gregory Polaris is my home away from home. Love ya Rob and fam. read more

As a small business owner, I consider it unacceptable to have a problem with new equipment within 2 weeks of purchase and blame your customer for what was obviously an errant factory or dealer setting! With less than 8 hours of usage and all but babying our new Razr, the belt broke. The gear shift was extremely tight when we drove it off the lot, but just like magic when the new belt was put on it shifts as one would expect. (By the way, when we mentioned the tight shifting upon purchase, we were told that was normal.) All the owner could say is Polaris won't cover a belt under warranty. Maybe not, but as the owner you have a choice, stand behind your product or blame your customer. You were given every opportunity to make this right and you made your choice....no offer to split the difference, reduce your labor charge, nothing...just a flat "sorry you're upset but there's nothing I can do". So, I wouldn't buy so much as a helmet from Gregory Polaris after this experience!! And, I will be sure that EVERYONE I know hears this story. Shame on you! read more