Things went wrong early on, and I discovered that the medical office of Dr. Alex Sanchez was a…read moreplace in which I would not like to return. Oh, I gave it a shot, but was sent down a rabbit hole quickly. I visited because my husband had been seeing Dr. Sanchez for a while, and I needed to see a dr. for my shoulder. I was scheduled to see Lady Bowennsheim, an Advance Nurse Practitioner--not sure about that title, but I figured she was a PA. Problem #1, she could barely speak English. eeek. She ordered an x-ray for my arm, and since I hadn't had blood work done in a while, they administered blood tests. Additionally, I wanted to talk about weight loss drugs, specifically, Wegovy. Lady immediately suggested I see a psychiatrist. HUH? She recommended a drug several times, and I kept asking about Wegovy. She finally admitted she did not know what Wegovy was. HUH? Once I got back to planet Earth, I looked up the drug she referred to, and found that it causes suicidal thoughts, and was NOT used for weight loss. Furthermore, she never called for a follow up call, and I didn't receive the blood test results. After much pestering on my behalf, I received those. I then followed up with Dr. Sanchez, who was aware of the misrecommendation, and he lazily glossed over it. A month or so later, I went for the mammogram that was ordered, and found questionable cells. That test was followed up by more diagnostics, and finally a biopsy. Not once did Dr. Sanchez follow up with me. HUH? I put a quick end to that relationship. This odyssey doesn't end with me. My husband had been seeing Dr. Sanchez for a couple of years. He was diagnosed with high blood pressure, and issued meds for the condition. All along, my husband complained about Dr. Sanchez, "He talks about me in Spanish to his nurse"; He's never shown me or talked in detail with me about blood test results"; I've complained to him that I don't feel balance in terms of blood pressure--something's wrong", to name a few. My husband now sees my new dr., who quickly realized my husband was on the wrong high blood pressure medicine. It was only good for 12 hours--something Dr. Sanchez failed to mention, and indicate on the scrip. I guess that explains why his blood pressure was 177 over 90. HUH? Let me sum this all up: this guy is a quack, completely unconcerned about his patients, clueless about prescriptions, hires immigrants who are not informed and barely know how to speak our native language. And, get this: he doesn't accept insurance. HUH?

it is not possible to talk to this dr unless you have an appt. I had pre-op tests done 10 days ago…read more, he requested office visit notes from the surgeon in Minneapolis which were supplied 5 days ago. the surgeon is waiting for the test results as well as another form I provided a week ago & dr Sanchez has yet to fax everything to the surgeon. surgery is next Monday & I can't get any satisfaction from his office. I suppose I will have to cancel the surgery.

Buen lugar buen lugar buena atención bastante Limpio y ordenado…read more Excelente atención Muy recomendable

Seen at the Des Plaines location* 10/4 appt at 3:15 arrived at 2:55pm. Long wait signing in…read more Facility ran out of the Tdap vaccine. Long wait checking out. Appt took 2 hours and I was the only patient in the building from start to finish. During the check in process they refused to give pricing stating a sliding scale. I informed them I probably made too much to qualify. Didn't get the price until check out. Over $360 for the meningococcal vaccine. Would highly not recommend CVS is cheaper.

While I really like my doctor here, the staff is so inept. They fail to respond to my drugstores…read morerequests for prescription refills and fail to return phone calls when they say they will. For days now after a significant injury I just get the runaround from this office and the Advocate support staff. I don't want their excuses, I want medical care. It's plainly obvious the support staff could not care less about patient needs. They should take a job in another industry. Now days later, I find that in the middle of recovering from a significant injury I'm having to see a new doctor at another practice because Elgin Family Physicians cannot do a follow up after hospital stay for a month! What's worse is I continue to get the runaround when trying to get copies of my own medical records. This isn't patient care, and patient we don't care.

Dr. Poulos is absolutely amazing, but good luck getting an appointment with her. I have been told…read morethere is a 6 month waiting list to see her. Every time I come here I spend about an hour and and a half waiting. 45 minutes or more in the waiting room, then the rest waiting on the table in a paper smock. They are obviously over capacity with patients. The medical assistants are a hit or miss. Most times I got one that was in a horrible mood. Which I don't blame them, the poor ladies had a waiting room full of people to attend. Every time I go for a yearly check up there seems to be a new doctor every time. So it seems as the turn over is very high there. The last time I went was a horrible experience. It took 2 months for the insurance to apparently approve my choice of birth control. I ended up going to planned parenthood instead which only took 15 minutes for them to find out my insurance covered it. I wouldn't recommend this place, it isn't what it used to be. When. I switched doctors offices this place had a "dissatisfied with clinic" if they have that option as a reason to send your medical file then they know they are doing something wrong.

Okay, I'm almost afraid to recommend Dr. Chung for fear he will become inaccessible when I need to…read moresee him, but he's such an amazing doctor, and Signature Medical Group is such an amazing practice, I feel I owe it to him to thank him, but telling others what a great doctor he is. He could easily win the primary care doctor of the year award, in my opinion. I have to be honest; I am not a huge fan of doctors or the medical field, for the most part. I have had some pretty awful and traumatizing experiences at the hands of the medical profession over the course of my life, and so I had been without a primary care doctor for a number of years before I found Dr. Chung. I was going with the, if I don't think about it I'll be fine mentality. However, it became clear I really did need to see a doctor, and so an extended family member suggested I see a colleague of his, who was not taking patients. Dr. Chung was new to the practice, and so I thought, okay, I guess I could give him a try, but I steeled myself, for what I assumed would be a horrible experience. My first visit with Dr. Chung was a game changer. I wanted to hug him after my visit and all of his staff as well. He LISTENED! HE LISTENED! HE CLEARLY ACTUALLY HEARD WHAT I HAD SAID TO HIM. HE MADE OBSERVATIONS AND SUGGESTIONS! HE NEVER GAVE ORDERS. He was, at ALL times, respectful, thoughtful and I felt so comfortable with him. In the past 5 or so years that I have been Dr. Chung's patient, I have never had a negative experience with his practice, (Okay, one time, one of the office staff was crabby, but hey, we all have off days sometimes, and it wasn't a big deal, just a tiny bit of edge). After I met Dr. Chung, I immediately scheduled my kids, and my mom with him, and now pretty much my entire family call Dr. Chung when they need a doctor. Seriously, he's an awesome doctor! I wish he could clone himself. Oh, by the way, the rest of the practice is pretty amazing too. I've occasionally had to see Dr. Chung's colleagues when he's been on vacation and they are just as awesome as he is. The support staff are great too; very kind, thoughtful, gentle, non-frightening, and so comfortable to be with. Thank you Signature Medical Group, you've changed my mind about doctors.

Dr. Christine Mueller is currently my Mother's doctor at Rosewood Care Center of Elgin. Her bedside…read moremanner is exceptional. Her responses to the needs of my mother and our family has been caring, sensitive, responsive, and timely. I highly recommend her to anyone dealing with the issues of declining health in the aging process. Maybe someday she will be my doctor of choice! THANK YOU, Dr. Mueller!

I've been coming here for the past couple of years. Dr. Shyamani is fantastic and professional. She…read moreclearly cares about her paitients and wants what's best for them. The new doctor (I forget his name) is also very nice and professional though I've only seen him once. The office staff is also great. I've been treated very kindly by them and any questions or concerns are answered in a timely manner. I've also never had an issue leaving a message.

From the owner: Shah Medical Center Shah Medical Center provides…read morecomprehensive medical care for adults in and around the Elgin, Illinois, community. The team's philosophy is to go above and beyond to provide the highest quality care to help people thrive. Led by internal medicine physician Heena Shyamani, MD, the medical team offers on-site diagnostic testing, customized treatment plans, and preventive screenings to promote good health and long-term wellness   Chronic disease management is a specialty of the Shah Medical Center team. They can diagnose and treat a variety of conditions that require long-term medical management. The physicians customize treatment plans for hypertension, high cholesterol, heart disease, and other chronic health conditions, to lower risk factors for serious health complications. Dr. Shyamani and the team values the importance of preventive care to reduce risk factors for cardiovascular disease and other chronic health issues. Preventive screening technologies, including electrocardiograms (EKGs) and echocardiograms, are available on-site to identify early signs of heart disease, diabetes, and other chronic conditions.   The team also provides sleep studies to identify the underlying cause of sleep disturbances and insomnia that may be a side effect of chronic diseases. For those at risk for colon cancer, the practice offers Cologuard® testing and referrals for colonoscopy...

First time at this location . I went to see Carrie Fortman she is a physicians assistant for…read moreinternal medicine. She was great! She actually took time to review my history and she wasn't in a hurry. She was great! Thank you!

Your front staff is fantastic! Kathy and the other girls were helpful when my son who goes to…read moreschool out of state decided to tell me last minute he needed a refill on his script. I wasn't an emergency but Kathy treated it like an emergency and let me know when things went through for my son. I am forever grateful for her and the staff for calming me down and laughing at my silly jokes to help me through this stressful situation. This is why we LOVE coming to this practice!

This pediatrician office is quick and reliable. I've been to other pediatricians affiliated with…read morebig hospitals and even attempted to go to a local private practice and I've never received the same level of service or care. We typically see the nurse practitioners and they have all been awesome. I've seen two doctors and one was fantastic- the other I'll make sure to never schedule my kids with again. They're great at same day appointments. They fit my kids in quickly, and they also work to schedule them for same day visits. I'm very impressed with how our kids are talked to and taken care of by majority of the providers at this office.

Can't even get a dr or a nurse to call you back in almost 4 months . Not first time it's happened…read more. Been there ten years and never even met my primary Dr for 10 years. Had an an appt over the phone for sinus infection . Never called . I called 5 times and kept getting incorrect info. Thanks for wasting my morning vna get it together seriously. Sit on hold for hours and get incorrect info from 5 different people what a waste of time has happened multiple times not getting my insurance anymore . Get better staff Zero stars

(DO NOT GO HERE) this place is awful I do not recommend it to anyone ! my appointment was at 10:15…read moreI got there about 10 min late and they put my son as a walk even though we had a appointment they said we would have to wait, mind you no one was in the waiting room. 30 min later 3 other people came in and where called within 5 min ! so unprofessional. if I could rate it a zero I would. DO NOT COME HERE!!