Questionable billing practices and unfriendly office staff. Would recommend going elsewhere.read more

Sadly Dr. T moved on and is now teaching. Speaks volumes for just how good he was in private…read morepractice. I had similar experiences with Dr. N -- felt like I was pushed on her and just didn't seem to be the complete package as Dr. T. But, went back and there's a NEW doc, and he's great. So now it's just Dr. S and NP Catherine; plus the staff is warmer so I'd say give them a try!

The care I have received from Dr. Holzer is the best I have ever had in my life. He will suggest…read moreP.T. when needed, exercises, home relief suggestions. At his suggestion I also sought out wonderful/gentle massage therapy, at times as well, He also checks to make sure I am participating in my life, doing home things, and staying in touch with people. He has you fill out a range of these questions from time to time to see you are not isolating in your pain but rather having relief and living a more full life. HE has been a blessing in my life and as a grandmother now, I am much more active, thanks to him and his staff, who look out for you, all the time, and see you keep your appts. and/or any referrals that are needed...the staff treats you like family! Kat O'Brien

Best Doctor that I have ever had! He listens, he cares, he goes above and beyond to help his…read morepatients! Unfortunately he no longer works at this practice and the practice went out of business after Bons Secur purchased it.

I don't know what the other review is talking about but I've been dealing with chronic back pain…read morefor 15 years and I've seen 5 spine surgeons and Dr Shuff is the best I've ever seen. He takes a lot of time with me every time I see him, he's very down to earth and not arrogant at all, and his secretary and the other staff are all great. I can't recommend him and the practice enough.

If I could give Dr Shuff and his staff LESS THAN ZERO I certainly would. I spent 2 1/2 hours…read morewaiting for HIM just to see his PA and nothing was accomplished but a waste of my time. I'd just had back surgery (3rd one) and wasn't given pain meds and I have suffered so much since May with the chronic pain and fatigue. After that surgery I also began getting massive headaches worse than migraines. I would recommend you never to go to him ever unless you want to be treated like a nobody and let's just say a lower second class person. I have basically become a bedridden human being suffering massively because I have no pain meds. DO NOT EVER GO TO DR CHARLES SHUFF if you know what's best for you.

Dr. Nader and Dr. Edwards are great. They listen and act. Everything anyone could want or need from…read morea PCP.

I have been coming to this practice for over 30 years. I have always been seen quickly and have…read morenever had an issue with this practice. Over the years my doctors have come and gone and even returned years later. It never seems to matter which doctor I see. I am well aware that this is a teaching environment and, as an educator myself, I find that encouraging. I can always get in to see a doctor especially if I don't care which one I see and usually I don't. I highly recommend this practice to new patients or new residents in the Norfolk area.

I had a referral to be seen by this location. I tried for about a month to get ahold of someone via…read morephone. I left multiple messages, tried different prompts and never got a call back. Before calling to get a different place from my insurance I looked on their website and social media. I came across an email and tried that. I received a response almost immediately. They called me the next day and scheduled me for my echocardiogram. I just had my echocardiogram with Josh. He was very professional and held great conversation throughout. As a female I knew I would be exposed but, Josh did a great job making me feel comfortable. They did call with my results fairly quick and mailed a report for my records. I really appreciate that report being mailed, I did not even ask for it. If I had to use a cardiologist in the future I confident so would use this location again.

Never answers the phone, does not retrun calls and does not respond to emails. Received a letter on…read more11/20 informing me that I had an outstanding ballance dated the 11/4. Letter said that after 10 days they would send to collection agency. I have very good insurance that they had on file when I first started. I have never received a bill. I was just in for a check up on October 30th and no mention of a payment due or past due amount owed was brought to my attention. At my initial appointment we agreed that no needless tests would be done that is not covered by my insurance.

Doc Charles Miller is certified by the Virginia Board of Medicine as an Acupuncturist and by the…read moreVirginia Board of Nursing as a Massage Therapist. He is a well-trained health practitioner whose bedside manner with all of my family members has improved our overall health significantly. He is treating everything from back pain to chronic illnesses and providing more long-term relief than most of our traditional doctors. He takes the time to listen to his patient's concerns and answers our questions. He does not rush you in and out, he cares that you are feeling. Doc Miller services are amazing. He is located in the Renova Wellness Center. It is beautiful and filled with other holistic practitioners and a cafe. You will feel refreshed when ykh enter the building. Calm colors and warm lighting embraces and comforts you. Enjoy! Directions - although the address is on West Virginia Beach Blvd, I suggest that from Brambleton Avenue then to Granby then Wilson Rd to end up in the parking lot.

I had the best massage I have ever had here. The masseuse was attentive to my needs and was very…read morefriendly. I felt relaxed the entire day afterwards. I will be back.

This is the worst doctor I have ever been to. The place is dirty and has an elevator with broken…read morebuttons. I had to wait for over an hour past my appointment time. The doctor was a young guy and needs to learn compassion. He was rude and talked down to me. They treat you like cattle with no respect. Please find another place to go. I will drive to Norfolk. These guys are not the best choice. Did I mention that it's very dirty !!

The other day I ran out of asthma meds. A great gal, Gina, went out of her way to get a doctor to…read morefill the prescription. Thank you oh so much!!!

I have been a patient of Dr. Robert Hansen's for over 6 years. His group has doubled in size since…read moreI began seeing him. He has branched out into adjoining space and added extra services for the patients. While myself and the others who patients will never be completely pain free, they all work very hard to make us have less pain and a better life. I also utilize the services of the on-staff massage therapist. I have seen at least 20 massage therapist in my life. Most have all been very good. However Shaugh gets an A+. He has a vast amount of knowledge of pain and ways to help alleviate as much as possible. I am comfortable with all of the doctors and staff at this center and am very appreciative for their care.

Very condescending. Doesn't listen. Assumes your pain is psychiatric. Do NOT choose this doctor.read more