I hate when doctors do this. They called me three times asking me to come in 30 minutes early for…read morethe appointment so I could do the paperwork. I'm not a moron. You didn't need to call me at all. The initial phone call was more than enough. I put it on my calendar. I showed up 40 minutes early. The paperwork took 15 - 20 minutes. I then sat and watched my appointment time of 1:40 come and go. I delivered on my commitment. Maybe I should've called them three times while I waited. The whole ordeal lasted just under 2 hours. My time with the doctor was about 10 minutes. Everyone was friendly, but for a consolation it was a frustratingly long time to wait. Next time I will simply show up late. Since they don't care, why should I? Yes, I understand they have to deal with emergencies, but plan accordingly or communicate to the patients that there are delays. They sure didn't have issues calling to make sure I'm on time. Why not call when you're running behind? Initially I put them down for two stars, but my surgery went better than I could ever imagine. I had very little pain and only had to take a few pain pills to help sleep the first few nights. After that, things went pretty smoothly. I work off of a daily schedule and know the consequences of falling behind. That's why I penalize others for not handling it correctly. My experience here wasn't too horrible, but I'm sure my blood pressure suffered from it.

Fortunately I didn't have much of a wait time. I found Dr. Fromm knowledgeable and answered all my…read morequestions before and after surgery.

I am not sure why I am the first person to brag on Yelp,about DoctorSmith. Actually the whole…read moreoffice was really A+. I have a really bad knee and finally had to see an Orthopedic dr.I am so glad I was referred to them. They are very professional and all of them are very kind and put you at ease the minute you walk into the waiting room. If you need an orthopedic dr ,check them out , you will be happy you did...

Excellent care; everyone I spoke with exhibited a very high level of kind professionalism. I was…read morevery impressed!

The Pro's: They are exceptionally friendly and helpful staff. Office is very clean and the…read moreDr/Surgeon I seen was very professional, thorough, and meticulous. They will call you if they've had cancellations and try to reschedule your appointment, which can be nice. The Con's: Good luck waiting under an hour to be seen and that's just the main waiting room, once they bring you back to the exam rooms you will wait 15-30 mins to see the Doctor. They allow people to talk on their cellphones while in the waiting rooms. Want to hear what Grandpa Norma Jean is telling Bucky for 45mins....:/! They don't do sign-ins on the computer which makes everyone's appt looked mixed up with sloppy penmanship and patients coming in behind you writing the same check in time as you (who goes first?!). Whomever is the office manager at this establishment needs to hire someone with a greater business acumen and overall common sense. This office is not run in a highly effective and efficient manner. It would be VERY NICE to see some good changes in the near future. IN THE MEANTIME, I won't be going back to the ROC!

I've been going to Dr. Hooker for several years. I appreciate that he takes his time to listen, and…read moreI never feel rushed. He's been able to diagnose things that other Doctors have missed in the past, and does so with minimally invasive procedures. I would highly recommend him to anyone looking for an experienced Primary care Physician that they can trust.