It's the newest Greggs open in Birmingham city centre, on the site that used to be optical express. It is only round the corner from the Greggs next to sainsburys but this one is larger and spacious!
I've been in twice now as I had some vouchers and now have the Duchess of Greggs badge!! Lol
I like the way the donuts and cakes are laid out clearly in the glass cabinet enticing you to buy!
The guy served me, had to ask someone how to key in the voucher, no problem but he then asked me again which pasty I wanted after he charged me for it.. Did he not key it into his till? Then he didn't give me the donut after taking the voucher so I had to prompt him for it. He laughed and shook it off, so I said its fine, you are busy! But he should really pay attention otherwise he's going to get people's order wrong! read more