I recently had some work done in my store. Zach and Gabe came in very professional they got the job…read moredone in no time. They didn't disturb the staff or anybody else. I highly recommend this company to anyone. I will definitely use them in the future..

Great customer service, very knowledgeable staff and technicians. Always on time and let's you know…read morewhat and why they are servicing the system.

I received a mailer in the mail and decided to fill it out. Rainsoft called me back within the week…read moreto schedule my complimentary water sample. You hear horror stories about tap water so I was excited to see how gross ours was. Marquis Easley came out on the scheduled day and time. Marquis is an ABSOLUTE GEM!!!!!!!!! The presentation was awesome. He set up the rainsoft system to our kitchen sink and did a water test on our tap, our drinking water, and the Rainsoft system from the tap. Our drinking water that we buy from the Primo machine and the Rainsoft water were identical. The tap water was DISGUSTING!!!!!! It was cloudy and icky. I would have been horrified if I was a tap water drinker. We were absolutely sold on the product, though I am not sure if the Rainsoft sample they used was super concentrated compared to the actual system they install. Pricing was very very very expensive. I knew that they were going to have a sales pitch though they made it seem like this was a free test in affiliation with the City. And boy was the sales pitch STRONG! The system by itself is $5,995 and with the add ons like alkaline water only go up from there. We were quoted $8,995 for everything. That is a tremendous amount. I never knew that I was going to be letting someone into my private space to sell me on such a huge ticket item. When I asked for the term of the loan that's when things started to make me uncomfortable. Marquis just repeated $108 a month. This is where the deception comes in. We did an application and figured that we could see what the interest rate came back at and then decide from there. My husband has a credit score in the sevens. His interest rate came back at a whooping 9.9%!!!! Please please please do the math before you sign anything because you are also signing a purchase agreement when you do your application. The terminology in the purchase agreement gives you 3 days to cancel from when you sign. They pressured us to do the install the day after the presentation when we were approved for the loan. Please go online and calculate the amount financed at the interest rate. When we were approved, I felt that they were sneeky and tried to hide the interest rate (and I'm sure for good reason). It was just "You're approved for $108 monthly payment ". $108 /month on a $9k loan will take nearly 12 years to pay off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Your total amount paid is not $9k but rather over $15k!!!!!!!!!!!!!!!!!!!!!!!!!! The only other option (and it's a totally separate application) is the Home Depot no interest for 24 months. That payment ends up being $375/month. If you don't pay it off in the 24 months you get hit with a ridiculously high interest and you would need to read the contract to see if it's the total interest on the full amount OR remaining amount owed. For this reason, they lost us. It's a great product and the people are incredibly nice. For us, it came down to the price and loan terms. I would only buy this if I could buy it upfront or have an absolute way to pay it off in 24 months. We canceled the contract the day after the presentation.

their water testing was completely pointless and provided no info. don't waste your timeread more

We just had Culligan installed! Sales rep Brian was great…read more We also had Rainsoft come out. Rainsoft was very high pressure, and 3 times the cost. It felt very "dog and pony show". They also wouldn't leave any brochure or offfical pricing, at the end just left us with a hand written price on blank piece of paper. They will try to tell you spending 6k will even out with "free soap" they give you. Culligan was exact opposite. No pressure, very honest on what system you do and don't need and our price was the same price as others in our neighborhood and thousands less. When I asked about higher level machines, he said it wasn't worth it for what we have and zoned in on 2 products he would recommend. We noticed immediately the difference. During install they were very clean on the work also.

First, I love the way you can tell when your tech or sales person will arrive. No more wondering do…read moreI have time to shower or make lunch? Your appointment is between 10 and 2, but if you click the link it tells you where they are and what time they are arriving. Our salesperson was Sara and she came out, tested our water and shared resources where we could get more facts about our water. We got a quote for a plain under sink unit and a whole house system, and she thoroughly explained all the different options you could get. My extended family buys alkaline water, so we decided to be bougie and get that on the counter spigot, however at Sara's suggestion we did plain RO to the fridge and ice maker. David was the technician that came out. He was extremely personable and you can tell he believes in their product. He did a great job drilling into our countertop and provided some guidance in machine placement for easy filter changes. They sell an American made product, and it has great reviews. After living with our unit for a few weeks, I can honestly say that I love it.

The service from them is impeccable. They arrived on time for installation on a cold day. Very…read moreclean work and cleaned up the area after the service. Got full house and RO system.

I had an emergency and the dispatch operator was very helpful and assured me it could wait until…read moremorning to save the after hours charge. The crew that arrived the next day did a great job and explained the issue and process clearly and accurately. They also did a great job cleaning up so that it looked as good as before the service call. They gave me an estimate before starting and it was right about where I expected based on my own research.

Never use them. most aggressive worst service management I've ever seen took an extremely…read moreaggressive tone because my bill hadn't been paid the day after at 10 am. Do not use people so desperate they get ready to make death threats over money

We had Aqua Systems from Birmingham Al. install water softener/ purification system and a tankless…read morehot water heater in our house. The installers- Brandon, Landon, Gavin and Patrick did a thorough , efficient job and were polite and explained every step of the way. Extra kudos to Patrick who dug a trench with a smile on his face! Brandon Smith the salesman who first came to our house also was great explaining how the system works and it's benefits and I was able to call him on several occasions with questions before the installers came. We are enjoying our delicious clean water straight from the facet ( no more bottled water ) and my hair, our laundry, the dishes from the dishwasher , everything involving water is so much better now. Thank you Aqua Systems!

One of the worst companies I've ever dealt with. We had a service appt cancelled 3 times. All…read morethey do is make excuses. Offer no solutions other than to reschedule. Use them at your own risk

Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!