I've had a few services over the past year after moving into a new home. Masters installed a…read morechandelier, a ceiling fan and a few light fixtures, and recently completed a generator installation. After a storm caused a power outage, I found out it gets VERY dark in my tiny cul de sac so I started searching for generators. I shopped around and got the most patient advice, a fantastic price, and a generator installation date within a much shorter time frame than I anticipated. Gerald explained what size generator would best meet my needs. Particularly during the pandemic, I am often working from home and didn't want to have to choose what appliances or systems would run during a power outage. If I'm investing, might as well make it all the way worth it, right? Anyway, I decided on a 22kw model and although I wouldn't admit it under oath, I want a power outage. Just kidding!!! I got to see what would happen when Christian went through the post installation testing. He turned off the power and the generator kicked on. He walked me through the operation and handed me my keys and a heaping helping of peace of mind. I would hire Masters again in a heartbeat.

From start to finish, this was one of THE smoothest, most professional and knowledgeable…read moreexperiences I have had with anyone coming to help secure or to work on our home. Our search for a home generator began with a candid, comprehensive assessment of our needs. Mr. Williams assured me a 26K unit would suffice (after earlier contractors pushed larger, much more expensive units). At every step, the process unfolded just as I was told. When the generator arrived, it was easy to set up the site visit to begin work. Dustin and his crew arrived on time, worked efficiently and got the unit installed with no problems. Dustin walked me through that process as well. And when the gas company (finally) made the necessary connections, Dustin was back out to finish the job. Again, with great explanations and a step-by-step tutorial. When they finished, my yard looked even better than before they began the work. Masters Generator is tops in my book. It was a comfort to work with just one lead electrician. Dustin was knowledgeable, professional, and welcomed all my rookie questions. I will DEFINITELY use this service again for any electrical needs. I HIGHLY RECOMMEND!

Technician was on time. Job was completed in a couple of hours, technician is a very nice young…read moreman. Answered all my questions

Awesome!!!! They are amazing and great service for the money. Get an estimate and try them.read more

Bippen has been maintaining our general unit since it was installed. They have demonstrated the…read morehighest level of competence, integrity, and kindness! Katy is the best technician we have found,...and we've been around for a while. We will be continuing our annual service plan basically forever. If everyone was more like Bippen, the world would be a very nice place indeed.

Great and professional service. Katy was on time and conducted a complete service on my Generac…read more I was so pleased that I signed up for an annual service plan.

Unfortunately, our experience with Hamrick Power Systems has not been a positive one. They refuse…read moreto answer phone calls and messages. I have emails dating back to 2021 that state they will fix my generator. However, that has not happened. The last time they were here, he told me we needed a part. I waited a while, then called back. He said the part was in, and they would come and fix it. That never happened. I never heard from this company again. There were always excuses. So those of you who had a good experience, I'm happy for you. I wish I could say the same. This is the location in Jasper. Randy and Alisha.

Hamrick Power Systems is an honest and reliable company with great customer service. Their prices…read morebeat competing quotes for an automatic home generator by thousands.

I have a LTL Trucking Company based out of Lake St Louis, MO. I was in Georgia driving one of my…read more2019 International Box Trucks back home when my dash suddenly lit up with 3 lights (check engine, def, upside down triangle). It was late so I pulled over and did some homework... these lights were going to derate my truck in a few hours! I found this Cummins location a couple hours out from where I was in Chattanooga, TN. I got a hotel room for the night in that town & was in their truck yard the next morning before the break of dawn praying they could squeeze me in and help me 1st thing. Someone found me out there and brought me in where I was greeted by Eric Tanker, the Service Manager before they were even open! Eric listened to me and reassured me they were there to help. He introduced me to May, who had just started working there and she was phenomenal. She was able to do a quick diagnostic & get the information over to Daniel in the office. Daniel verified the TRP code I gave him that I thought I needed from doing my homework to get home. Once he arrived at the same solution, he had Matt the technician start on my truck right away. Then, as I'm waiting in the lounge May came up to update me and handed me an information sheet that stated this was a known issue, how to work around it for now, what to do at each fill up, next steps to fix it down the road, & that THERE WOULD BE NO CHARGE to me for any of it! They had me fixed & back on the road that morning, I couldn't believe it. They definitely exceeded my expectations. Everyone I interacted with seemed to enjoy their job and were happy to help. It was an amazing experience and I am SO grateful that I landed here for help.

Straight with their customers on everything. They don't try to upsell you or convince you to…read morecompletely redo your entire electrical panel when you don't need it. They keep you electrical needs checked appropriately and safe. They make sure they evaluate your residential electrical to ensure it will work properly. They just so happen to be nice people and reliable to work with. They show up when they say they will. Chris, Mary and Steven are professionals who don't take advantage of you. I highly recommend them as I have had over 6 different engagements with them for multiple locations.

Preston showed up on time. He was affable in so many ways. He answered all my questions, putting…read moreme at ease, knowing we hired the right team. He went right to work removing and installing our new ceiling fan. He took the time to assure us that it was safe because there was a fan bar holding the fan up. He then took a few moments to make sure all functions were working and that we understood. He is a real credit to your organization. If we ever need any electrical work done in the future, I hope he will be available. Thank you.

Number three on my list electricians I called Monday, Received their voicemail and left name and…read morephone # and request a return call. Here it is Tuesday evening and no return call. Again, how do business stay in business if they will not return calls?

horrible service no hot water pipes crossed and hook up wrong ,electric problem fan and remote not…read moreconnected stay on full speed,no water pressure,no electric power to my buildings,worst experience ever,still living the nightmare

These guys are awesome! Needed our Onan gen serviced to get ready for the desert and riding season…read more I called to get a quote and they were able to provide a quote within the hour! Great response time and very fairly priced. Best of all, they come to you!! Rick came out to service our genny and he was super professional, friendly, and thorough. Great service all around and would definitely use Epic Power Systems again for future needs. Thanks Rick!!!

I had a problem with my cummins onnan generator 12k diesel one! Fuel pump was not working. After I…read morecalled them it took Jody 30 minutes to come to my location! He did inspect and found the problem! My only complaint would be they do not carry the parts with them but it is not a big issue since they are willing to work with you on the parts as well. He went and got the replacement for the part that was broken and changed it right away and my generator was working even better than when I first got it! Their labor was $75 per hour for this case which is well deserved in my opinion! I have a food truck and timing is really important for me, these guys are reliable and I would recommend them to anyone.