Exception customer service and piano movers. These guys are extremely knowledgeable and will…read morepatiently walk you through all of your options. Highly recommend!

Overzealous toward making money and not just tuning a piano. Wanted to come back and charge same…read moreprice to fine tune. However, that should be done on first visit.

I inherited a Pre WW2 Stringed instrument and emailed the shop. They quickly responded and asked…read morefor photos. Once the photos were received we set up a consultation and I was given a brief history of my instrument, a quote on restoration and an appraisal of its value once the restoration is complete. No hassle, no taking advantage of my ignorance on the subject. Only a kind welcoming experience.

I am not one to leave reviews of any business. My experience with Top Notch was so negative that I…read morefelt it imperative that others have information before they buy from Top Notch. We had rented from them for years without problems, and we were very happy with our service. We decided to buy a violin from them. We swapped it for a higher-grade violin multiple times. When we looked to upgrade from our third violin purchased there, we went to another violin shop, as Top Notch did not have what we wanted. Top Notch refused to buy back the violin they sold me unless I traded it for one of their violins. Multiple calls were ignored, and finally a louthier got on the phone and yelled at me saying they were not buying the violin and to stop calling. When I went to sell it somewhere else, I found that Top Notch had switched the label on the violin to make the authenticity of the violin untrackable. When I told them I could not trace the violin to the producer with the label, they told me that the label was their own label. Top Notch refused to give any information about what model violin it was. To an appraiser's best estimation of the make and model, we were overcharged by almost double the actual going price. If I got swindled, my bad, but as the label has been changed, I can't even sell it on the open market for a fair price without being able to verify the make and model. I have found out that changing the label, just because, is not done in the industry and is considered shady. (I have been to multiple violin shops.) I am now out $3800 that I will never recoup even a fraction of. Please do your research before buying from Top Notch.

I have an old piano I needed to get rid of. When I texted them, the owner took the time to give me…read morea very comprehensive response. I couldn't be happier.

We took in my daughters clarinet - they fixed it on the spot and didn't even charge us! She only…read moreexplained one of the issues with the clarinet but the tech noticed the other issue too and fixed that as well without being asked. We will go there for all of our music related needs.

Fantastic store, both of them…read more Very friendly and knowledgeable staff. They are sure to help my students with both repairs and lessons. They have been around for a very long time and the family is still very active in the business. I went there when I was a student many years ago and am now happy to send my students there.

Absolutely a audio proffesionals dream to be here. Instructors are very informative and bring an…read moreengagement to the lessons you feel that you come out of any session more knowledgeable.

After doing business with them on several occasions, had an unprofessional experience with the…read moreengineer. I thought they would handle my situation better than it was. My files were sabotage therefore I would never refer anybody to their business.

Great Store, I drive from South Saint Louis to do my business there as it is the Best in the entire…read morearea. If they don't have something, they can find it and for the most part can beat online prices.

I came in just looking and found myself purchasing. Joe seemed very knowledgeable and together we…read morechatted for a few minute. He then showed me a specially great looking acoustic he had and well the rest is history. Explaining the history of a model seems to be gravitating. Thanks Joe,

I went in looking for a tele and was disappointed in the inventory and the shopping experience…read more They had very few guitars accessible and a few interesting guitars behind the counter. I asked to play a few teles and check out what they had out but nothing was well set up, then I couldn't find a cord or working amp. I went to ask for a cable but dude was gone so I looked at T shirts. The racist T shirt is enough to give this place a bad review, but they brag about it on their website and the owner brags here yelp about so I guess they are proudly racist? Anyway all of the guitars were a little overpriced and inconsistently set up, the stuff behind the counter was more overpriced (and there was no one there to help if I wanted to play something) and I didn't want to wait around just to further inconvenience dude by asking another question. Dude came back out just as I was leaving and I couldn't get out the door fast enough. I should add - if I had found a good tele for a reasonable price I would've bought it and tried to ignore the racist T-shirt. Yeah, I would give them one star because of the overt racism but it's really just not a very good guitar store. There are better options in STL with no politics involved, better prices, better variety, and better everything.

Staff was not friendly and seemed out by our being there. As far as selection goes, it was limited…read moreand expensive.

I have seen a lot of negative reviews about Eddie's, but I will say that this was one of the best…read moreexperiences I've ever had when returning merchandise. I ordered a new guitar, but when I received it, it had a bent, selector switch, and a scratch on the back and the tone knob was floating around in the case. I immediately reached out to Griffin and he told me that I would get a full refund. I had read stories about people not getting refunds and so I was a bit nervous. But he followed me every step of the way and his communication was second to none. He would even respond to my emails when he was not at work. Long story short, I returned the guitar and got a full refund with no questions asked. And on top of that, he sent me two Eddie's T-shirts, two sets of strings, and a tuner. You don't come across guys like Griffin very often. He was top-notch and the next time I'm looking for that special guitar. I will certainly reach out to him and give them the business. Thank you Griffin for everything you did for me and how you constantly stayed in contact and made sure that everything went through to the final end you are top-notch!!

Great service and great atmosphere! I will not be shopping or purchasing guitars from any other…read moreplace. Thanks Donny! #lifetimecustomer