So if you want a dentist that knows what he's doing and provides great dental services, this is the…read moreone. Been going here for 15 years!

I am looking for a new dentist, found them on Yelp and wanted to give them a try. They were all…read morevery friendly, including the dentist and they did some things a little different than I was used too, like standing up at a machine to get teeth xrays and they used this type of plastic device to go over the tooth, so it was interesting but a pleasant experience overall. I plan to go back.

I know reviews can really help so im leaving one. I chose Soft Touch Denistry to begin due to all…read morethe 5 star reviews and here is another one. The care i have received from this entire office has been absolutely outstanding to say the least. I have seen ("Dr. Alex") they call him, four times now and every single time i have received exceptional care from Dr Alex, the dental assistant, the front office staff and also the sweet lady who does the billing. I only wish i had found this denistry years ago, they are all just amazing!

False Advertisement…read more I paid $456 for a package advertised as including two professional cleanings, but what I received was completely misleading and honestly infuriating. At my first appointment on September 22, 2025, the hygienist only cleaned half of my teeth in about 30 minutes and told me to come back later in the week to finish. Then the office claimed that this second visit would count as my "second cleaning." So basically, they tried to count one cleaning split into two sessions as the two cleanings I paid for. That's like paying for two burritos and being given one burrito cut in half -- it's absurd. This whole situation was incredibly stressful, frustrating, and felt like a complete scam. It honestly ruined my week trying to sort it out. Their own brochure clearly states "two professional cleanings," yet I only got half of one. The experience left me feeling deceived and taken advantage of, and I would strongly warn others to stay away or double-check everything before paying.

I have been a patient of Dr. Ron Fong for many years. Now his daughters Kimberly and Melissa are…read moredentists in partnership with him. All are very thorough and knowledgeable and kind. I highly recommend. My dental hygenist is awesome too!

Scheduling: Setting a new patient appointment was quick and convenient. I was able to secure an…read moreappointment within a week of my call. Insurance: The office confirmed my eligibility with Delta Dental prior to my appointment, and billed my insurance following my appointment. Any out-of-pocket expenses not covered by my insurance will be billed , to me, directly. Dental Cleaning: The dental hygienist was friendly, professional, and incredibly thorough. All the procedures, x-rays, and dental treatment options were explained in detail. I received the best cleaning I ever had and my mouth feels so fresh! Dental Examination: The dentist reviewed all my records along with input provided by the dental hygienist shared or identified during my cleaning. I was provided an explanation of treatment options to address specific dental issues, and the dentist reviewed my dental health with me. I was given an opportunity to ask questions or raise any concerns. The visit was not rushed and all the staff took time to listen and understand the patient. Location: The office is located in a professional medical/dental business complex which is conveniently located off of I-5. There is ample free parking. Unique Practice: The best part of this practice, to me, is the warm staff, many of which are related to one another. You can feel the hospitality and welcoming family vibe.

Came in for a dental cleaning. Updated my information. Staff helpful, friendly, knowledgeable. The…read morehygienist was thorough, careful, friendly, competen. Dr. Yasuda checked the work and looked over my mouth, teeth. Pleasant experience. As a medical professional, I recommend Dr. Yasuda's dental practice.

Wonderful service. Reception staff is friendly and efficient. First time customers get a welcome…read moregift. Highly recommend trying this dentist. He comes highly recommended.

Still the BEST dental office after 8+ years! Dr. Boyte and her team are knowledgeable and caring…read moregroup of professionals. Martha is the best dental hygienist I ever had. I don't want anyone else to clean my teeth. Highly recommended!

Genuine interest in the patient's well being. Very courteous staff…read more Highly competent.

I gave Sacramento River Dental Group multiple chances to address a billing issue, and they…read morecompletely failed to take responsibility or even follow up. That alone tells you a lot about how this office operates. I was a patient here for about two years, mainly because I liked my hygienist. She is no longer with the practice--and after this experience, neither am I. Here's why this is a one-star review: 1) Misleading information and zero accountability In July 2025, I went in for a routine visit with X-rays and a cleaning. The office pushed for a full set of X-rays because my insurance would "cover it." I made it very clear I did not want to pay anything out of pocket and was explicitly told the X-rays would be fully covered. Based on that, I agreed. Months later, in February 2026, I received a bill for $107. When I called, I was told my insurance didn't cover the full amount. That directly contradicts what I was told at the time of service. I was promised a call back from management to resolve it--no one ever called. In March, I received another bill. I called again and was told, once again, that management would follow up. Again--no call, no explanation, no accountability. I eventually paid the $107, but the issue isn't the amount--it's the fact that they said one thing to get consent and then took no responsibility afterward. 2) Payment-first mentality This office is very aggressive about collecting money upfront. For anything beyond a basic cleaning, they expect payment before services are performed. I've been to many dental and medical offices, and this stands out--in a bad way. 3) Questionable treatment experience I had a filling done by someone who was not the dentist. The work ended up having issues, and I had to return to have it redone. That's not something I've experienced elsewhere, and it raises concerns about the level of care. 4) Poor scheduling practices I had a cleaning scheduled well in advance for December 30, 2025. Just days before, they called to cancel because they decided to close for the holidays. As a result, I couldn't reschedule in time and missed out on my second insurance-covered cleaning for the year. That's poor planning on their part, and the patient pays the price. After reading other reviews, it's clear this office has changed since it was sold. From my experience, the focus is no longer on patient care--it's on billing and collections. If you choose to come here, be very cautious about what you agree to, and don't rely on verbal assurances about insurance coverage.

Friendly staff and a well-organized office. The visit was smooth and the team was easy to…read morecommunicate with.

Marissa the front office clerk is unprofessional. She texts me to inform me of yet another…read morecancelation, "due to the lab" for Invisalign. When I point this out she proceeds to call me, THREE TIMES. I respectfully told her I will be texting because that is how she initiated this communication. It's not proper office etiquette. I've only been texted with appointment reminders or cancellations. She could have called and left a voice message. She was being passive-aggressive. I have been with this office for nearly 8 years and have spent nearly $10,000 on both braces and Invisalign. My appointments have been cancelled at the office's convenience, and I say this because Dr. Novan could have simply kept me in the 'dots' that keep the Invisalign in place instead of removing them then telling me to wear the old Invisalign trays. THE TEETH MOVE! I would never recommend this office. Such an inconvenience and for the time and money I've paid, I shouldn't have to go through this.

Staff are very professional and polite. They have up-to-date equipments. Office looks very clean…read moreand in top sanitary condition. All my service experiences have been positive - ot than that one time when I had to wait 45 minutes from the time they numbed me to when the doctor actually started working on my root canal. I think he was alternating between me and another patient at the time. Otherwise I would give this practice 5 stars.

Based on previous Yelp reviews, I was extremely hesitant to visit the office. Prior to going to…read moremy appointment, which they did reschedule for me with no problem, I reviewed the costs for the procedures. When I arrived, staff addressed me by name and confirmed the cost and what was included in the introductory special. The dentist who conducted the examination was very knowledgeable and easy to talk to. She explained to me what needed to be done and reviewed my x-rays pointing out the specific areas of concern. She stated her findings would be relayed to staff who would then review the costs with me. After a short time, I was presented with the cost breakdown of each procedure including covered/not covered items and my out-of-pocket cost. I was pleased with the entire experience including my interaction with staff. If there are any issues with my future appointments, I will update my review.

If only I can give NO STARS. I have been going to this dentistry for a few years now and was always…read morehesitant going in because someway somehow, they'll find a procedure I "need" done but I stayed because of the location convenience... until today. I come in for my routine cleaning and the atmosphere just feels off. The entire staff and doctors are new. The front operations manager asked if I had gotten a notice that they have new dr's but honestly, I don't recall if I ever did because my past appointments kept getting cancelled for over 5 months now. The new dentist, Dr. Lemon, examines my teeth, DRAGS the probe along my gums, I can taste the blood at this point but I sit through. He tells me he wants to do an onlay on a tooth I just recently had a filling for during my past visit??? Why do I need to do another procedure to fix a tooth that was already fixed?! And they want me to pay out of pocket because my insurance won't cover? Anyway, this will be the last visit from me at this location. Cancelled my 6mo visit as soon as I walked out and will not be returning. Stay away from here guys. Save your moneys and time!

Still stand by what I wrote over a year ago…read more I feel like when my life is constantly changing having certain things remain stable through my life are really nice to reflect on. One of those is Dr. Hashimoto's office. I've been here a handful of times this new year for jaw issues that he's been working on with me. One of the reasons why I will always suggest Dr. Hashimoto is because of how methodical he is in explaining what he's doing. He walks you through every procedure no matter how big or small. The hygienists here are always lovely, as well as Valerie and Lisa! Lisa is a new face to me at least, but a welcome addition. One example I'll give is a recent one. I have jaw locking that's due from stress/potential clenching at night. I came in for a visit in which Dr. Hashimoto worked my jaws a bit and I ended up having my jaw lock as he was working on my mouth. His concern was so apparent, it was like an automatic switch. He made sure my mouth wasn't opening to wide, he had Alley put a little gauze in my mouth to keep my mouth open without having me attempt to do so myself. I'm one of those patients, no matter how uncomfortable I say I'm okay because I know I can get through it. This jaw locking was probably my first experience with pain in the seat. It was reassuring to feel his genuine concern in that moment. Sometimes you read horror stories about doctors who act in an unprofessional manner and disregard the comfort of their patients. You won't experience that here. Dr. Hashimoto is witty and engaging. His staff becomes a part of your life in a way. You ask about their kids, ask about the holidays, you exchange stories. It's reassuring and comforting. If you're on the hunt in Sacramento, look no further. I moved down to LA almost three years ago and I still refuse to go anywhere else.

I have been going to Dr Hashimoto for almost 30 years, and my children also went to him after they…read moreaged out of pediactric dentistry. He is BY FAR the BEST dentist I have ever had, and I went to several others before he was recommended to me by friends. He is meticulous, detailed, has a gentle touch, he's funny, and explains EVERYTHING thoroughly before and during a procedure. His staff are top notch because he demands excellence from all of them. His office is immaculate and beautifully decorated. He has gone the extra mile to ensure a very clean and safe environment for patients and staff during these covid times we now live in (e.g., upgraded HVAC system, UV lights, etc.). I am just sorry that it has taken me this long to finally write a review.

HIGHLY RECOMMEND- I've been coming to him for 22 years…read more(since I was 8 years old). Dr. Makishima and his staff are very friendly and welcoming. They treat you like family. He is also very good at what he does. He does his best to make sure you're comfortable and do not feel any pain. The ladies who do the teeth cleanings are also all very friendly. And Jan at the front desk is very sweet and caring. Let me add that I also have high anxiety when at the dentist and hate the dentist , but him and his team always take GREAT care of me. Thank you all for taking great care of my teeth, you are all appreciated.

Let me start this with I HATE Dentists!!! And that my first appoint with Dr Makishima was because…read moreI was in pain and as it turned out I needed a root canal. Not just one but two....Did I mention I HATE dentists and having my teeth worked on. I am a super big baby. HOWEVER, enter Dr Makishima....he was truly amazing. I have had two root canals prior that were not so great and quite painful. Dr Makishima did the first one on my first appointment and if it is possible to have a good root canal experience, I would say that was it. I went back for root canal number two and once again, his work was masterful and nothing as painful as I had experienced with the prior two from other dentists. He has a gentle touch and soft spoken demeanor that really puts even the biggest baby at ease (ME). I test him even more, I sent my kids to see him and they all agreed he "rocks". So in a nutshell, if a grown adult baby says he's great, and four young kids say he's great....then I think you will love him just as well. Great Dentist and very nice office staff. Clean office, easy parking, no waiting, good supply of magazines and overall friendly office.