While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly

We continually go to Fall Creek Tire & Auto in Pendleton for EXCELLENT service and amazing prices…read morefor maintaining our family vehicles!! They have a customer for life with us, wonderful people doing wonderful work!! -Esche family

Recently went to Falls Park Tire and Auto on a local recommendation to replace two rear calipers on…read moremy Honda. When I picked up the vehicle the two calipers looked drastically different from each other. One shiny silver. The other charcoal black/grey. Drove it locally for less than a day and rust appeared all over the one dark colored caliper. When I called to let them know they said bring it back in and we will check it out. So I had to return within 48 hours of spending $437 for two calipers I was told were purchased from Auto Zone. They did replace it - as a courtesy as I was "concerned" about rust on a brand new part. And yep, it's not the same color either. So I drove by Auto Zone and was told the different colored caliper in no way came from them. So, not sure if it's manufactured or what but I didn't expect to pay for unmatching calipers and cannot trust where the product came from. Hopefully this one works well and doesn't rust unexpectedly. I am surprised by my experience given all the reviews, but I have to share my experience. See photos of "new" caliper with rust and the final two calipers with drastically different finish claimed to be from Auto Zone.

Andrea Taylor and Cheyenne Fordyce collaborated to deliver right to our door the last few items we…read moreaccidentally left behind in our trade-in. This was a great example of the service and courtesy afforded my wife and me throughout our car buying experience. Even though it's about an hour drive from our home to Kia of Muncie, the dedication to excellent customer service causes me to plan to take our Sportage Hybrid to the dealership for future service. Cheyenne was so good to work with through the sales and delivery process. I recommend him to anybody looking to buy a new Kia.

I discovered Kia of Muncie through the Costco auto program. I have purchased quite a few new…read morevehicles over the years but my experience here at Kia of Muncie was the smoothest and most pleasant out of them all. I had decided that I wanted a Kia Telluride, and test drove one at a Carmel Kia dealership. However, I was told the price would be $5500.00 over MSRP. I also didn't care for the high pressure sales tactics at that dealership. So I left, and logged in to the Costco auto program to find another dealership. Five minutes later I found Kia of Muncie on the Costco auto site. I submitted a request and just a few minutes later I received an email from Lucas Boehm. We exchanged a few emails, and then after one short phone conversation I had ordered my 2021 Kia Telluride. I can't recommend Lucas highly enough! He promptly responded to each of my emails, and emailed me regularly to keep me informed on the progress of my vehicle. When I picked up my vehicle the financing process was simple and straightforward. I feel that I was given a very fair price on the vehicle I traded in. In the two weeks since I purchased my Telluride I have been contacted a few times to make sure everything was going well and to ask if I had any questions. I paid $6,600 less for my Telluride at Kia of Muncie than I would have paid for the same vehicle at the Kia dealership that is practically in my back yard. No joke. Well worth the 50 minute drive, wouldn't you say Very, very, pleased with this entire process. Highly recommend Lucas Boehm and Kia of Muncie.

They did a great job on my CRV!! Kept in touch all the way and the staff are very friendly and…read moreknowledgeable!! I highly recommend them!! S Ludwig, Farmland IN

Highly recommend!! Very professional and excellent workmanship. Wright Way handled everything with…read morethe insurance company and kept us informed.

A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

Great parts department, stocked very well with all the things you may need and quite a bit of stuff…read moreyou would just like to have. Friendly helpful staff. Clean easy to navigate parking with ample space for large and small rigs. Convenient location off the interstate. A must have number for any RV owner. I didn't have any experience with sales or service but everyone I met there was friendly and willing to help.

I really can't say enough great things about Modern Trailer Sales. I guess I will start from the…read morebeginning. We owned an older travel trailer and had 2 tire blow outs in the same day on the way home from a trip. We were just going to have it fixed and trade it in for a newer one that suited our needs better. We had already gone to a few other dealers to look at travel trailers so we already knew pretty much the floor plan and amenities we wanted so we just needed to narrow it down to make and model. They put us with salesman Gerald. He showed us new and used trailers with what we wanted and others just to make sure it wasn't something we didn't think about. We were up front that we still had to get ours fixed first before we could purchase a new one. He got us with service so they could get an estimate written. Ours ended up having $14,000 in damage and ended up being a total loss. Gerald was so patient and allowed us to put a deposit on the one we wanted until we settled with our insurance company. This took almost a month but Gerald still held the one for us. Not one time did Gerald try to pressure us into buying a better model or something that didn't make sense for us. We finally settled with the insurance company was ready to purchase. Gerald got us scheduled with finance and delivery within a few days. Both of these teams were outstanding. Quick and easy. They advised of additional warranties and upgrades to purchase but no pressure and moved right on when we declined. The delivery guy that showed us how to work everything spent almost 2 hours with us. Everyone at modern Trailer Sales were outstanding. You get a gift certificate and discount in parts on the day of delivery. Even the parts department was great in our special order for what we wanted. We could have purchased this floor plan at a couple of different dealers but Gerald is what made us want to do business at Modern Trailer Sales. I have and will always recommend this place for sales and service.

This body shop is excellent in every aspect. For starters the place is attractive and spotless…read morewhen you walk in the door. The employees are attentive and professional. After going over the work requested, the employee presents you with an itemized list of what is to be done and a price. Then you are given a date to bring the car in for the work. They deliver on their promise with quality work are polite and considerate.

I love this place. Honest, reliable, quick service. Jimmy Humphries (mechanic) is so friendly and…read moreeager to take care of your needs. Great at prioritizing repairs and service. Takes the time to explain what's needed and the options available. And Trina at the front desk is so kind. She even offered to give me a ride home while my car was being serviced. Plus, the fees are quite reasonable. I won't go anywhere else. Thank you, Greer's!

Troy Greer,family and employee's, earned my respect and business for taking great care of my…read morevehicle of of 17 years. I'm 66 yrs old and can't afford to be nichol and dimed with my vehicle. They have been honest, charged for what's wrong and important to fix. The mechanics and workers are courtsey,helpful,quick to start on my vehicle when I have an appointment. The waiting room has a refreshing with a little bundle of joy with a warm stomach that loves to be scratched and "Sophie" is her name. She's the front door greeter and 2nd in command. Greer's is friendly family runned, fair, serious minded and very knowledgeable about my vehicle. Thank you for working on my Kia, Andrea Kiehlmeier