I recently arranged a boat rental with Big Water for an assorted group of family members. Some of…read morethese people can be pretty vocal about their feelings, and NOBODY had anything bad to say! From the first employee we encountered at the gate (very nice young lady who gave good directions) to the last everyone was friendly, professional and helpful. The boat (pontoon) was clean, in good repair, and powered by a Mercury engine. I mention this because Mercury engines have a longstanding reputation for reliability. So, one less thing to worry about. I should also mention that my wife is disabled, so getting into the boat was a little more difficult for her. The employees at Big Water didn't hesitate to come to her aid and make the process as easy as possible. It was a small thing, but it meant a lot to us! Lake Hartwell was beautiful, and I would absolutely rent from Big Water again!

DON'T RENT FROM THIS COMPANY! THEY ARE DISHONEST AND THE EQUIPMENT IS SUBPAR…read more We've been renting boats for 10 years over Labor Day weekend at various lakes, and this was by far the worst experience. When we arrived, we were told that none of their boats could be used for tubing, and that we should have known this because the boats only have 115 hp. That's false -- 115 hp is plenty for tubing. This was the first of several lies, especially since tubing limitations were never mentioned anywhere on their website or in the rental agreement. When we asked about the missing anchor, we were told it was left off because "foreigners" steal them as souvenirs. That excuse was as offensive as it was absurd. On top of that: the speedometer was broken, there was no way to gauge depth, and the seat was ripped. We used the boat anyway since it was Labor Day weekend and there were no other rental options available, but it made for a miserable day on the water with a boat that fell far short of what was advertised. Staff were rude and refused to offer a working replacement. Bottom line: poor equipment, poor communication, and poor customer service. I'd look elsewhere.

not very happy with the service department. I serviced my boat with them back in march. took it out…read morethe first time in April and it starts beeping and shuts off. I take it back and 7 weeks later they say it is fixed. picked it up on a Thursday and took it out Friday and it is doing the same thing so I take it back Monday. I tell the man I feel like I wasted money from the last time I brought it in for the same thing. I was told the first time they would hook it to the machine and it will let them know what to fix. apparently it didn't. now it's looking like 3 weeks because I have to wait on one tech to come back from vacation to get my boat fixed. do you not have other techs? I have got nothing but the run around and lied to. not happy at alll

I purchased a new boat from them in 2023. in January of 2024 I called to schedule my first…read moremaintenance. I have left several messages (6) over the past 3 months and never recieve a call back. I have even stopped in and spoken to the service manager who said he would get me scheduled. Several weeks later I have not been called back. This is the worst service department and operated business that I have dealt with and I have dealt with several camping worlds and other RV business who have a reputation of being bad.

Great customer service and my boat looks like new . They worked with my insurance and went above…read moreexpectations on the repair.

From the owner: 70 Years Of Experience In Marine Industry CC Marine…read more(Charlies Custom Marine) Has over 70 years of combined Experience in the marine industry. Experience that ranges from Boat Manufacturing, Boat restoration, boat repair, structural fiberglass and Gelcoat reconditioning to full on paint jobs. I, Charlie Barthelmes, Owner and operator, have been in the Marine industry for over 24 years. It started back in 1995 for me at Spectre Power boats in Clearwater FL sweeping the floors. Then learning every job in the plant the next 5 years. By 2003 becoming plant manager at the age of 27. Then in 2007 moved to Anderson SC to run Famous Craft Boats. The industry hit bad times and that combined with the owner wanting to pursue new ventures Famous Craft closed in 2010. I then started Charlies Custom Marine in Pendleton SC. Five years ago purchasing a piece of property with two buildings on it and shortening the name to CC Marine.

Chad Hodge makes the place great - ask for Chad if you are interested in a boat…read more We have purchased several boats (MasterCrafts) from him in the last few years and have been thrilled with the process, attention to details, deals,etc. We don't think that we could have found a better place to do business. They live the lifestyle. If you don'tknow what they means, you shold stop by and find out. Their service shop has been a breeze to deal with also. Highly skilledand certified mechanics... You don't want anyone else working on your boat. They also have Wake boards, Wakesurf boards, skis, vests, ropes, etc. They are new and are building up their inventory, so I expect more is to come. At somepoint they will be taking over all the space at their current location which will allow for more inventory. They are owned by Watersports Central in Atlanta which is a premier dealership with huge experience. They are also great folks. The Seneca location has the major resource to back them up.

We shopped around between Hall Marine, JC Sports, and WaterSports Central and, while all of them…read morehave great salespeople and great products, Chad, with his incredible energy and enthusiasm, was able to convince us to purchase a MasterCraft. My wife hadn't had a lot of boating experience and this was our first boat so it was a real gamble to commit this much money but we took the plunge and had a bunch of 'newbie' issues trailering, at the launch, docking, pulling out of winter storage, etc. and she has been ready to sell it several times but every time I've called the shop Tommy (or occasionally another shop person) has been INCREDIBLY patient and helpful and there have been a few little things that they have fixed, corrected, or helped us figure out without any judgement or questions. I would DEFINITELY encourage anyone to purchase a boat from them!

My husband and I had a great 4th of July, thanks to Eclectic Sun! We rented a tandem kayak and they…read morelet us bring our pup Waffles on the kayak. Even though we got there super early, because of the holiday, there was a HUGE line getting into Devils Fork Park with the park rangers checking in with every vehicle - the rangers were turning away everyone without a parking reservation. I called Eclectic Sun and the nice lady on the phone said to show them our kayak reservation confirmation and that she would have a parking spot saved for us. Because we were in line for 1+ hours, we didn't get in until way after our reservation time but everyone was super nice and adjusted the time for us. The guys at the life jacket rental and down by the water helping people get in and out of their kayaks were also all very nice. All kayaks they had seemed to be in great shape, we had no problem using ours. Once you're out in the water, you can just dock it at any beach area you find around the lake (even though it was a busy day at the lake, there are so many beaches, you can easily find an empty one). We will definitely come back and rent one out again!

Waterfall tour was amazing . From start to finish! Each waterfall more beautiful than the last…read more.. Capt Shane and was helpful & kind. Affordable and bring your bathing suits if you want to swim! Sidenote: parking is convenient if your their early and there's a separate charge for that. $8 per person! Sidenote 2: the water is a beautiful turquoise.... Close to the color of the water in the Caribbean!

The day was perfect. Calm waters and warm temps. The guide explained the history of the development…read moreof the lake, and took us to the waterfalls that would never be found without his knowledge. The price is right because renting a boat was more than we needed for a 3 hour tour. I booked online ahead but several couple paid that day, I assume by calling and knowing there was an opening for them.

I'll start off with WOW! An amazing afternoon. Four of us…read morebooked a 3 hour tour and Captain Kevin filled those 3 hours showing us the beauty of this lake and explaining it's history. We stopped and got out at awesome waterfalls and natural sandy beaches. Many photo opportunities and lots of laughter. 5 stars+

Contacted Lee's Marine to get an estimate to flush mount a Garmin Echomap UHD 63 CV and transducer…read more I was quoted $800.00 for the Garmin. It sells for $549.99 from Garmin. Amazon is selling it for $358.32 They have to see the boat to quote me the labor charge. It is a boat they sell. It is a 2023 year model. I told him he has one in stock and go look at his verus me hauling my boat 2 hours. It is too high price for me!

From the owner: We are a family owned business that sells Sylvan and Sunchaser pontoons, Starcraft aluminum boats…read more We also sell and service Evinrude engines.

After two visits and paying them over $1500, they still have not repaired my boat. When asked if…read morethey would fix it and it would cost me more they said absolutely. Definitely not recommended.

From the owner: Boat ,Motor,and Trailer Dealerread more

Some places are outstanding some are OUTSTANDING, as is the case with Carolina Mastercraft. We…read morehave purchased two boats here and have found that these people are absolutely great. Honest, conscientious, knowledgeable, I cannot say enough good things about the folks who work here. Numerous times they have gone way beyond the call of duty to make us happy customers. They have succeeded. If you want a great ski/wake/wakesurf boat, Mastercraft is, without doubt, the absolute best boat that money can buy. If you want a great place to buy an outstanding boat, this is it.