Really impressed with how quickly they responded to our emergency bee situation. You really deserve…read morestars

From the owner: Your trusted partner for pest control in Ann Arbor, MI. We provide comprehensive pest management…read moresolutions to keep your home pest-free. Our pest control services include extermination of ants, bed bugs, rodents, termites, and more. We use safe and effective methods to ensure long-lasting results.

Everyone whom I have spoken to is very helpful and nice which is super important in a service…read moreindustry. Nate was great at providing explanations on the types of services, and answering questions, and level setting expectations. We get both an internal and external treatment done to help out with mosquitos and ticks and the spiders. Mike comes and sprays the outside monthly in the non winter months while Corey comes in and does the spraying quarterly. We don't see Mike at times but we see Corey as he is inside and when we talk he is very informative and I learn a lot even things outside of bugs, pests, and rodents. I had gotten quotes from a couple other places as well and I thought them to be fair but mostly connecting with the people that work there that they know what they are doing. A lot less bugs which I appreciate. If I need them to come back and do more they will and that's what's great about them.

We have used these folks at our cottage for decades now. Always a good job and helpful service.read more

We seriously LOVE Shoreline Pest Control. We've worked with them for 5+ years now, and they take…read morecare of a bunch of properties we manage and my own home. They're just the best. George and Kyle are our go-to guys - super friendly, super honest, and always quick to jump in when something creepy, crawly, or furry shows up. And trust me... we've had it all. Squirrels. Spiders. Bees (so many bees). Rodents. Random insects. Ants (like... an unreasonable amount of ants). And every single time, they handle it without making us feel crazy. They tell you exactly what you need, never oversell, show up fast, and their prices are totally fair. If you want a pest control team you can actually rely on and enjoy working with - Shoreline is it. Couldn't recommend them more!

Called to have several in ground yellowjacket nests taken care of. They were able to come out same…read moreday, and even identified an additional nest I hadn't seen. They came back a few days later (included in the price) to make sure the nests were indeed dead. Super great service!

I use Wolfgang Pest Solutions annually for carpenter bees as well as ants and spiders. Jeff…read moresuccessfully treats the cedar eaves, fascia, and cedar gable vents to prevent the carpenter bees from boring holes and making it look like swiss cheese. This year he also sprayed our 1/3 acre site for mosquitos. Very successful! Now we can work out in the yard without getting eaten up. Good Work!

A big kingfisher flew through a screen onto our porch. Jack came out and quickly and gently…read morecaptured the bird and released it outside. A terrific guy and a valuable, fast service. If you have a loose critter, I recommend them.

Over spring break my family traveled to Holland Michigan. Although the weather was chilly, we…read moreenjoyed a change of scenery. While we were staying in Holland we found 2 rabbits in our rental home's window well. My husband attempted to get them out with a box, but the rabbits were not having it! I called Jack at Best Way, and he came out, in the rain, to save them. He was professional, clear with pricing, and got the rabbits out in no time. He was a pleasure to do business with, and gave each of my sons hats with his company logo on them. My sons love these hats! I would definitely recommend Jack if you want a professional to take care of your animal issue. Thanks Jack!

Set an appointment and never showed. Way more expensive than a competitor but said they had a slot…read morethe next day, so decided to bite the bullet so the work could get done. Also never answered the phone or returned my call even though it was during business hours. 0/10, would not recommend

I was having some trouble with earwigs and spiders in my home, and also lots of cobwebs in my…read morebasement. Personally not being a huge fan of insects I decided I would hire a company to come and take care of the problem for me. When I first called the rep on the other line was very helpful and even offered a discount when I was a little sticker shocked by the price so right off the bat I was impressed with their customer service which is why I perused Orkin Pest Control. Setting up the initial visit was simple and I was excited to finally get this bug situation under control. As the day of the initial visit came closer there was no email confirmation or reminder text, leaving me a little unsure if they had still planned on arriving. But the day of the initial visit I had revived texts and phone calls about the estimated time of arrival which was nice. The tech showed up right when he said he would, was very friendly and professional. However he said he was uninformed that cobweb removal was a service I wanted done that day but he was still happy to help. After spraying all the windows and doorways he grabbed his brush for removing cobwebs and headed to my basement where the situation had gotten bad over the last few weeks for no apparent reason. I waited upstairs while he worked and after about 10 minutes he came back up said I was all set and went on his way. I went down to check, with low expectations given he was only down there for 10 minutes and my basement was literally covered with cobwebs from top to bottom, only to find that every cobweb was still in its place. Extremely disappointed I contacted Orkin and let them know of my situation. I spoke with a different rep this time to which she said "The tech who helped you today will reach out, and you can set up a time for him to come back and touch up the areas he missed." 1. That's like slightly awkward to have the guy who I just placed a complaint about call me back and set up a time for him to come back into my home? Lol 2. Never got a call back so after a week I reached out to Orkin and set up another appointment. Spoke with yet a different rep who assured me that the 1st tech would not be the same one to come and touch up what was missed with the initial visit. I asked about cobwebs removal and explained thats the main thing I wanted taken care of and the rep said "They should remove the ones they can see and that they can reach with their brush without having to move your personal items." That being said I made sure everything in my basement was away from the cobwebs I wanted removed. Most of them were in the baseboards of the ceiling or doorways or corners where I didn't have any personal items in the first place (I have an unfinished basement). When the day came for the second visit (at no charge which was nice) I had high hopes that this time the cobwebs would be taken care of. The tech was different from the first, also kind and professional, so I went into this with a little more hope. But to my demise, cobwebs are still in corners, still in doorways, still visible and I'm left disappointed. I plan on canceling my membership with Orkin. I understand they are not a house cleaning service but if cobweb removal is a service they provide and I'm paying for that service, I would expect it to be done right the first time. If I wanted to do it myself for free I would but I would rather pay a professional to come out and do it properly so you can imagine I'm rather disappointed when it takes two men to come out and clean them and still not do it right.

Used this service for the last two years. First year was excellent. No bugs anywhere. Last year…read morehowever the service was not up to par. We actually witnessed them spray our front yard along the driveway and skip the backyard completely! We happened to actually be home at the time and we called immediately and the woman told us that they did spray the backyard. Now... how would she know that? After arguing for a few minutes they reluctantly came back. After that incident we just lost trust in mosquito squad especially since they usually come during the day when no one was home. It was a leap of faith for us to believe that they actually did what they said they were going to do. Last year we still had to use bug spray while outside in the yard. Not sure what happened from the 2013 season to the 2014 season but it was enough to discontinue the service this year. I will say though that when it was working... it was great.

Thank goodness for Mosquito Squad. This is our second year having our property sprayed by Mosquito…read moreSquad of West Michigan and now we can enjoy our wooded property without being attacked by mosquitoes. We are very happy with the service we have received from them especially because we don't have to purchase dozens of cans of bug spray, yard foggers or mosquito bite remedies anymore.

Had a pesky problem, I called two other places, one that I had some previous conversation with…read morebecause I met him on a job site , but he never called back! The other one took over a day to call back. I actually got the technicians number from a friend and contacted him directly, not sure that was the way to go, but Wendall was fantastic. He went above And beyond and handled everything quickly! If the company is as good as him they deserve 5 stars. I always say a company is only as god as the employee's. I hope I don't need them again but I will call Wendall if I do.

From the owner: Ants,termites, bedbugs, new construction termite treating . Wood destroying inspection reports …read more Spiders, roaches, box elder, mice, rats, most other insects.