I had purchased an appliance in the past with no problem. Then I purchase a new stove expecting the…read moresame. Unfortunately, the stove stopped working. When I contacted the store I was given the runaround. I have been waiting 6 months, without a working stove, for resolution. I was promised a new stove and am I still waiting. I am very disappointed with the lack of customer service and the company policy that apparently allows a customer to go without a working stove for so long. Seniors are on a fixed income and I do not have disposable income to waste money on a non working stove. I also do not have the money to go out and buy another new stove after just six months. I am still hoping for the company to resolve this issue

I like to stop here every now and then. You can find a great deal or two in the second section of…read morethe building after the furniture outlet. The items in the first part of the store are a bit pricey. The first section of the outlet definitely gives off country store decor vibes and prices. In the second section they have everything from party supplies, pet stuff, floral, crafting, to sports gear and memorabilia.

Westmoreland Mall is a two-story indoor mall that contains almost 150 businesses. It has some…read morevacant space such as a former Sears but is definitely NOT a dying mall. The anchor stores are JCPenney, Macy's, and Dick's Sporting Goods. The other stores that I like include Aerie, American Eagle Outfitters, Hallmark, LOFT, Miniso, Old Navy, and Sweet Bone Bakery. The mall offers a decent variety of clothing, shoes, accessories, home decor, toiletries and cosmetics, electronics, jewelry, toys, and more. Restaurants include Applebee's, Auntie Anne's, Bubble Tea, Charley's Philly Steaks, Chick-fil-A, Chipotle Mexican Grill, Chuck E. Cheese's, Edo Hibachi Steakhouse, HoneyBaked Ham, IronRock Tap House, Longhorn Steakhouse, Panera Bread, Pita Paul's Gyros, Sbarro, etc. The mall also contains Live! Casino and an AMC movie theater. For years, I have shopped occasionally at this mall. The building is maintained, clean, and safe, and it has plenty of parking spaces outside. Not all of my favorite stores are here, but I always find at least some nice thing to buys for myself.

I returned here in 2024. While some great strores have been removed, there have been just as many…read moredecent stores that remained or have entered. The items on sale make me feel like I'm getting a good value. There's a fair variety of stores to match all my interests. The workers there care about their jobs and aren't pushy. A major improvement over the past 3 years.

Over priced furniture and lawn stuff. Was told they have cheap lawn equipment. But it's Chinese…read morestuff from Amazon. Exactly from Amazon. Owner must think he's the only person that knows about Amazon. He want $169.99 for the exact same thing on Amazon for 129.99. Also we looked at a Maytag washer and dryer set. This place asking $250 more than Lowe's. Plus u must pay him to deliver and set up no warranty. Lowes will deliver a set up free.

I want to write a different review of this business. I posted when I was upset. I am a better…read moreperson than this., please disregard the previous post

I'm always skeptical about Burlington. I'm not sure why, especially since there are other…read moreestablishments just like this one and I enjoy going to those places. Maybe it's a stigma I have attached to this place due to a bad experience I had once at another location. This location almost had another situation that could have left a bad taste in my mouth. We will get to that later on in this review. I just stopped here due to the fact that this location was talked up, raved about even. I was told that they had a plethora of stuff. This turned out to be true. The sheer size of this store and the amount of product is kind of boggling. Seriously, if you are here to just browse, that may take a while. I did find a few items to buy while here, the situation arises when I get to the checkout process. Not only was the clerk sloppy in bagging items, she ripped each bag to the point that saying mangled isn't even close. I had no handles on any bags. What was a little uneasy is that a week later I check my bank statement and see that I was charged twice for my single purchase. Before I could call to correct it, they seem to have corrected it on their own. However, if I wouldn't have checked there is no knowing that this would have been resolved. My suggestion, a little more training for the lady that rang up my purchases.

I always enjoy shopping at this location. They have a wonderful selection and the cashier, Rita,…read morewas so pleasant during the check out process. The customer service at this store is top notch, and I am always assisted quickly when I need help finding an item. I had a question about a item that I intended to purchase and the manager, Marlene, assisted me quickly and was able to answers the questions that I had. I always feel welcome at this store. One of the best in the area, kudos to the staff.

We found this shop and traveled there from Deep Creek Lake during the holidays for some extra train…read moretrack. It's a great store for hobbyists with a good selection of products and friendly service.

I was looking for a rare DL-109 in O scale and there it was at the West Springfield show. John gave…read moreme the discount I asked for, and said, "Do you want the cars?" Sure did, he had his staff contact me, we negotiated a price and they arrived in great condition not long after. Well packed too. He also knew what else was in the road name I wanted and made suggestions. He is very knowledgeable and a pleasure to deal with.