I have supported the Monroe hospital system for almost as long as I've required regular medical…read morecare. At one point I went into the emergency room about 15 years ago and had to have my appendix removed. It was a fantastic experience, all things considered. I've also used them for primary care for a long time. IU Health is a beast that should be avoided at all costs. Monroe can handle X-rays, MRIs and a number of other services. The building size is modest, which is great for people like me who can't walk very far comfortably. They are always friendly, and the NPs I've used for my primary care have been fantastic. Support them every chance you get. The services are great, and we need to keep them going.

I came to Monroe Hospital in severe abdominal and chest pain. I could barely walk and collapsed to…read morethe ground because I couldn't stand. The pain was so intense I genuinely thought I was going to die. After an EKG, my experience went downhill. An older male staff member undressed me with the door open, compromising my privacy. He then attempted to draw blood. It was extremely painful -- I was screaming and crying -- and when he forcefully pulled the needle out, I told him I could not tolerate another attempt and asked for someone else. He told me that if I refused him, I would "be waiting in pain." I then laid in a room for over an hour and fifteen minutes crying, moaning, and vomiting from the pain. No one checked on me. Staff were laughing and joking in the hallway while I was in visible distress. When I pressed the call button, it took several minutes for someone to respond. I told the nurse I was in unbearable pain and that something was seriously wrong. I was told, "I'm not going to listen to you complain," and he walked out. I left immediately and went to IU Health Bloomington Hospital. There, I was treated right away. An ultrasound showed my gallbladder was swollen with stones. My white blood cell count and liver levels were elevated. I required pain medication, nausea medication, further imaging, and may now need admission and possible surgery. This was a serious medical emergency. The lack of urgency, compassion, and professionalism at Monroe Hospital could have resulted in severe complications. No patient in that level of pain should be dismissed, humiliated, or ignored.

If you are traveling or just live here locally, this is the place to run when you have an…read moreemergency! I had an accident at the local Bp gas station and ended up needing six stitches for the injuries. Super friendly efficient staff! I come from Charleston SC and am used to larger busy emergency facilities but I have to say that the treatment received from this staff tonight shined bigger than most at those I have experienced back home! Thank you Dr. Hall for awesome bedside manners and doing a great stitch up on me! Thanks to RN Hope who made us feel so comfortable and even shared awesome stories to ease our minds while being detoured through their facility on our trip !

A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

My handicaped son was there for 19 days they never once got him up to walk would sometimes get him…read morein chair. Once while I was there he rang for nurse to use bathroom nurse never showed he finally had to go in bed. I caught one of the nursing students told her she went got two more students they striped his bed gave him a bath and got clean cloths. They were great The nurse never came! The hospital might be new but it is not good. Gave instructions for him to never go there again. To go to the Bedford IU hospital it maybe smaller and older but he got great care there.

If I could give it a zero I would. Probably one of the worst emergency rooms in the business of…read moretaking care of patients. I have been in healthcare for over 43 years, and the care was a appalling. If you have a back issue, or severe pain, your automatically considered a druggie looking for pain meds, and they don't care about your background or what brought you to the emergency room. I would not send my worst friend to them even if they had an accident right in front of the emergency room. I'd take them straight over to Good Sam where they would get proper care

Some of the best care my family has had at a hospital. Son had appendix surgery done. Long story…read moreshort. Had the best nurses, doctors, surgeons, cnas around. Everyone went out of their way to make our stay comfortable. Everything was explained to my son in words he could understand.

Wanted to give a shout out to TORI TINCHER for her amazing performance today 01/02/26. Thank you…read morefor helping us though-out the entire time my girl was being delivered. Keep up the good work vibes.....

The er department is a fucking joke . Came in with a severe allergic reaction and my nurses were in…read morethe corner laughing and joking around

When I went to regional, It was pretty normal checking in, but they asked what was my pain and I…read moresaid 10 cause I broke my thumb and they said, while I was bawling my eyes out. It toom like 3 hours for a x ray, and when the wrapped my hands, it didn't even stop what was broken from moving, and it cut off circulation to my thumb

Went here cause i was having pain in chest left arm and neck. Along with nausea and dizziness. I've…read morebeen diagnosed with cardio myopathy in the past. The he first words i hear coming in the door is from a staff lady leaving saying i looked drunk. Then the aloof security guard playing on his phone. Hippocrates would of been absolutely horrified by your staff.

Dr Ghosh whom is a nice enough man doesn't believe in Crohn's Disease, Celiac's, or other permanent…read moregastroenterology conditions. If you see him at age 18, he will take you off all Crohn's medications until you almost die from passing and vomiting blood. Coming back to Indiana he still doesn't believe Crohn's Disease is real.

I'd like to thank Dr. Chang and Dr. Ghosh at IMA Associates for being such wonderful doctors. They…read moretruly care about helping people feel better. I dealt with a problem for two years; it was the most miserable and frustrating years of my life until these two doctors cared enough to get to the bottom of the problem and made the necessary referral for me. Dr. Chang and Dr. Ghosh are both very kind, understanding and patient. I had abdominal rectal prolapse surgery on 11/12/09 at Kendrick Regional Center and it couldn't have gone any better. I was terrified about being put out and having this surgery, but these two doctors encouraged me, were very positive, continued to advise and help me until I had the surgery. Dr. Johansen and Dr. Maun performed my surgery and did an exceptional and outstanding job. I'm doing great and I can't say enough good things about Dr. Ghosh and Dr. Chang. They have both been amazing and given me exceptional treatment. Dr. Ghosh and Dr. Chang at IMA Associates truly display the highest qualities of a wonderful and caring doctor. I would rate these two doctors above and beyond five stars. I'm very grateful to have them as my doctors and give them my sincere thanks and greatest appreciation. Susie F.

defiantly need more lab technicians we have been sitting here for over an hour. It seems to be…read moregetting worse and worse here.

When checking into ER staff was not reliably trained in getting the veterans information needed to…read morebill the VA. Told me checking in and when leaving they had everything needed to bill the VA. Ask if they had the number, said they had what was needed. They didn't so the VA didn't pay for the ER visit leaving us with some cost to pay. Would not work with us for a solution.

As close to a KEEP OUT sign as you could get from the non medical staff…read more If you can get past check in and billing the medical staff are good. Their office staff has long been lacking in warmth , compassion , friendliness and sometimes basic politeness. I saw someone not happy with electronic check in but actually its almost friendlier than staff was . I know that they cannot be understaffed as every time I have finally got to one of their little rooms to check in there are 2 people sitting there . Then lets talk about billing, I get bills for things that have already been paid . Then I get an offer of 25% off for paying it . BUT oops just kidding if its already paid . If you dont even know whether or not I owe you money maybe I wonder what else you dont know

If you need a some triple antibiotic cream and a band aid then I'd recommend this hospital…read more Otherwise, take the extra 30 minutes north or south to a bigger town with a more knowledgeable hospital. Hit or miss on whether the nurses will be friendly, but they're better than the doctors. The OB department is the best part of this hospital. But they don't have a NICU so it's still better to go to Union for delivery. Two stars because the OB department is good.

My daughter tore her MCL during a track meet at IU and we needed to come here for X-Rays and to…read moremeet an orthopedic. Everyone here was AMAZING, very helpful, and made her as comfortable as possible. When we got back to LA, they sent the needed paperwork immediately and even followed up to see how she was doing. I've never been to a hospital or Dr's office that was actually so helpful and genuine!