We came into er with Rsv. And were treated like we didn't matter. I felt like I was being treated…read moreand judged like a number I don't recall ever being treated like this when I'm sick there ER su

Quality of care was terrible, dismissed me after I was in a car accident like I was stupid. The…read morepulse ox they put on me was dirty so they obviously don't clean well. I was also diagnosed with neck pain I didn't have and told them I did not have. Seriously stay away.

When I went to regional, It was pretty normal checking in, but they asked what was my pain and I…read moresaid 10 cause I broke my thumb and they said, while I was bawling my eyes out. It toom like 3 hours for a x ray, and when the wrapped my hands, it didn't even stop what was broken from moving, and it cut off circulation to my thumb

Went here cause i was having pain in chest left arm and neck. Along with nausea and dizziness. I've…read morebeen diagnosed with cardio myopathy in the past. The he first words i hear coming in the door is from a staff lady leaving saying i looked drunk. Then the aloof security guard playing on his phone. Hippocrates would of been absolutely horrified by your staff.

Wanted to give a shout out to TORI TINCHER for her amazing performance today 01/02/26. Thank you…read morefor helping us though-out the entire time my girl was being delivered. Keep up the good work vibes.....

The er department is a fucking joke . Came in with a severe allergic reaction and my nurses were in…read morethe corner laughing and joking around

If I could give it a zero I would. Probably one of the worst emergency rooms in the business of…read moretaking care of patients. I have been in healthcare for over 43 years, and the care was a appalling. If you have a back issue, or severe pain, your automatically considered a druggie looking for pain meds, and they don't care about your background or what brought you to the emergency room. I would not send my worst friend to them even if they had an accident right in front of the emergency room. I'd take them straight over to Good Sam where they would get proper care

Some of the best care my family has had at a hospital. Son had appendix surgery done. Long story…read moreshort. Had the best nurses, doctors, surgeons, cnas around. Everyone went out of their way to make our stay comfortable. Everything was explained to my son in words he could understand.

If you are traveling or just live here locally, this is the place to run when you have an…read moreemergency! I had an accident at the local Bp gas station and ended up needing six stitches for the injuries. Super friendly efficient staff! I come from Charleston SC and am used to larger busy emergency facilities but I have to say that the treatment received from this staff tonight shined bigger than most at those I have experienced back home! Thank you Dr. Hall for awesome bedside manners and doing a great stitch up on me! Thanks to RN Hope who made us feel so comfortable and even shared awesome stories to ease our minds while being detoured through their facility on our trip !

defiantly need more lab technicians we have been sitting here for over an hour. It seems to be…read moregetting worse and worse here.

When checking into ER staff was not reliably trained in getting the veterans information needed to…read morebill the VA. Told me checking in and when leaving they had everything needed to bill the VA. Ask if they had the number, said they had what was needed. They didn't so the VA didn't pay for the ER visit leaving us with some cost to pay. Would not work with us for a solution.

A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

My handicaped son was there for 19 days they never once got him up to walk would sometimes get him…read morein chair. Once while I was there he rang for nurse to use bathroom nurse never showed he finally had to go in bed. I caught one of the nursing students told her she went got two more students they striped his bed gave him a bath and got clean cloths. They were great The nurse never came! The hospital might be new but it is not good. Gave instructions for him to never go there again. To go to the Bedford IU hospital it maybe smaller and older but he got great care there.

Er offered pain meds. nurse Mary Beth ripped cords from under me to hook back up. when I was…read moregetting released she went up and down the gown the ripped cords out again. awful bedside manner. was told to follow up with primary physician no meds given. second worst experience at this hospita.

Great staff, very courteous. The food was pretty good too. Only 4 stars because I haven't seen the…read morebill yet.

I have supported the Monroe hospital system for almost as long as I've required regular medical…read morecare. At one point I went into the emergency room about 15 years ago and had to have my appendix removed. It was a fantastic experience, all things considered. I've also used them for primary care for a long time. IU Health is a beast that should be avoided at all costs. Monroe can handle X-rays, MRIs and a number of other services. The building size is modest, which is great for people like me who can't walk very far comfortably. They are always friendly, and the NPs I've used for my primary care have been fantastic. Support them every chance you get. The services are great, and we need to keep them going.

I came to Monroe Hospital in severe abdominal and chest pain. I could barely walk and collapsed to…read morethe ground because I couldn't stand. The pain was so intense I genuinely thought I was going to die. After an EKG, my experience went downhill. An older male staff member undressed me with the door open, compromising my privacy. He then attempted to draw blood. It was extremely painful -- I was screaming and crying -- and when he forcefully pulled the needle out, I told him I could not tolerate another attempt and asked for someone else. He told me that if I refused him, I would "be waiting in pain." I then laid in a room for over an hour and fifteen minutes crying, moaning, and vomiting from the pain. No one checked on me. Staff were laughing and joking in the hallway while I was in visible distress. When I pressed the call button, it took several minutes for someone to respond. I told the nurse I was in unbearable pain and that something was seriously wrong. I was told, "I'm not going to listen to you complain," and he walked out. I left immediately and went to IU Health Bloomington Hospital. There, I was treated right away. An ultrasound showed my gallbladder was swollen with stones. My white blood cell count and liver levels were elevated. I required pain medication, nausea medication, further imaging, and may now need admission and possible surgery. This was a serious medical emergency. The lack of urgency, compassion, and professionalism at Monroe Hospital could have resulted in severe complications. No patient in that level of pain should be dismissed, humiliated, or ignored.

I was scared of first shift.thank you tonnie and nurse Lance in er on days.i won't wait for…read morenights.it was the best care I've received in 42 years.thank you tonnie and especially my new bud lance.caring and sensitive to your issues even non related.first shift God and I bless and thank you

Not a well run show at all. They will milk your insurance card dry and then want more money to…read moreexplain why nothing showed in all the test I did not need. They over emphasize the use of NP's that don't know when to say "I DONT KNOW" and shoot from the hip. (Ireland). Radiology will NEVER be on time due to staffing levels. And do not fall for their 30% discount. Before you get a discount they will require you go sign up for welfare to see if the gov will pay your bill first before allowing a discount. They try to make a patient think this is all in their best interest when in reality they are just sending the patient out throwing hail Mary's to get them the full payment. What am embarrassing mess with these clowns and donkeys.