Caring nurses, doctor & staff made the procedure easy & comfortable. I give them kudos for making…read morean enduring experience doable.

Had a colonoscopy at 45. People only post the negative and the scary "prep". Ez pz. Do you want…read morecolon cancer or a super easy procedure that takes 1 day out of your life? Doctor was bomb.

I had knee replacement surgery here. My surgeon does all of his work here and it is easy to see…read morewhy. The staff are amazing, from pre-registration nurses, though surgery prep to post surgery care. All staff are patient centric and all seem to enjoy working here. Fortunately, for me, this small community hospital, is one of the top rated Orthopedics hospitals in the country. It was wonderful to have this surgery at a truly community hospital.

I was seen a few days ago at NCH for a surgical incision that started bleeding; Dr. Montgomery and…read morethe nurses/assistants were very helpful, and I felt heard, and properly treated. The receptionist/check in woman could be a little friendlier, that's why only four stars instead of five; as she seemed irritated that she had to put her phone down and check a patient in.

This place is awful. I've had surgery here twice (about 8 months apart), and both times were bad,…read morealthough this last time was much worse. They didn't call me with how much it would cost until 2pm the day before surgery - which was also the first time they told me I'd have to pay all of it up-front the next morning. Because it was so much more expensive than my first surgery (even though it was a much simpler procedure), I made a point of explicitly asking if this fee included the facility AND anesthesia. I was told yes. I also asked again later (since I wasn't sure about that answer) and was told yes. The person I spoke to on the phone was very unfriendly and exasperated at me being surprised at things they waited until the day before to tell me. I think now, that she said yes just to get me to leave her alone. Now, I've received a separate bill for $1500 from the anesthesiologist. The first time I called about it, they said they'd call back and never did. I just called again, and the person I spoke to was very irritated that I insisted I was misinformed. At first she would not agree that I had been given wrong information, and after I wouldn't budge on that point she gave a dismissive "we'll reprimand the person you talked to." They said the anesthesiologist would follow up to make sure I was doing okay the next day, but I never got a call from her or anyone else. All the people from the facility I spoke to were apathetic or even hostile. I don't expect much from medical types, but it was worse than usual. And I was lied to about how much I'd have to pay, just so they wouldn't have to deal with me. I hope I'm an especially unlucky person with them, but I recommend going elsewhere if you're able. I wish I'd had a choice about going to them the second time, and I wouldn't even have guessed it'd be this frustrating.

I think this is the same as Greenbrae Surgery Center.....I had surgery here in September with Dr…read more Cynthia Goodman. I arrived very early in the morning and the staff was awake, alert, and very helpful in prepping me for surgery. I felt well cared for and important. I really prefer being in a small surgery center as opposed to a large hospital. I was VERY nervous for surgery but the whole experience was very easy. Also, the price for the surgery was less than I was expecting which made the experience that much better.

Love Dr Kunkle. He's attentive and so smart. Chronic illnesses can be challenging but he's always…read moreread to look and test and dig into what is going on. He's friendly. I'm a current patient but feel well taken care of. I will say treatment is pricey but when you're out of options sometimes you just have to find a way.

Great staff. The most tools for combatting inflammation and infection of any clinic.read more

@@My Journey With Knee Pain -- And an Unexpected Alternative to Knee Replacement…read more Good morning, everyone. I wanted to share my personal journey with knee pain and the treatments I've tried, in hopes it might help someone going through the same thing. The Beginning of My Knee Pain About 10 years ago, I began experiencing serious knee pain. I'm now 67, so it wasn't exactly a surprise, but it was still life-changing. My orthopedic surgeon diagnosed me with bone-on-bone arthritis and recommended a knee replacement. Instead, I started with cortisone injections every three months. For years, those shots worked like magic. Along with physical therapy, knee braces, topical creams, and supportive orthopedic shoes, I was able to manage the pain and live my life. When the Injections Stopped Working Unfortunately, this year everything changed. The cortisone injections only gave me mild relief, and the pain returned long before I could get the next one. I tried: * Hyaluronic acid injections - no improvement * PRP (platelet-rich plasma) injections - mild relief for about a month By June, my surgeon and I agreed it was time for knee replacement surgery. He also advised me to stop cortisone injections to reduce surgical risks. I scheduled the procedure and began preparing. A Setback I Never Expected Around this time, I joined this online knee replacement group for support -- but reading story after story of months-long pain and slow recoveries honestly scared me. Still, my pain was unbearable, so I was ready to proceed. Then, the unthinkable happened. I fell off a ladder and suffered a severe injury to my right leg -- the same one scheduled for surgery. I had an 8-inch skin tear, all the way to the bone. My surgeon immediately canceled my surgery, saying I'd need to wait at least a year for the skin to fully heal. The worst part? No more cortisone shots, ever. My skin was now too thin, and the risk was too high. My daily pain level was a 7 or 8 out of 10. I couldn't sleep, walking was torture, and my quality of life plummeted. Searching for Another Option Desperate for relief, I kept researching and came across Genicular Artery Embolization (GAE) -- a procedure that blocks inflammation by targeting the tiny arteries around the knee. I asked about it on social media, and a few people shared they had tried it years ago but only got short-term relief. However, the procedure recently received FDA approval, so I decided it was worth investigating. I contacted the San Francisco Vein and Vascular Institute, and Dr. Nathanson was incredibly helpful. After discussing my situation, he encouraged me to give it a try. The Procedure On Monday, I went in for my GAE procedure. The facility was beautiful, the staff welcoming, and the equipment state-of-the-art. The entire procedure took less than an hour. I limped in with a cane... and walked out normally just a few hours later. No sharp pain -- only a dull ache. Over the next couple of days, I experienced mild soreness when standing, but it was nothing compared to before. Today, three days after the procedure, I am 99% pain-free -- no pain medication, not even Tylenol. Looking Back What I once saw as a disaster -- my fall -- turned out to be a blessing in disguise. It forced me to seek an alternative to knee replacement, and I am so grateful I did. I know GAE may not be permanent, but it can be repeated if needed, and by then, there may be even more options available. Today, I am deeply thankful to Dr. Nathanson and the San Francisco Vein and Vascular Institute for giving me my mobility and my life back. If you're struggling with knee pain and looking for alternatives, it may be worth exploring GAE. I'll continue to update my journey in the weeks ahead. Good luck everyone.

The SF Vein and Vascular team have been excellent from start to finish. Scheduling, billing, and…read morethe care team are professional, caring, and supportive. Dr. Nathanson performed three procedures for me with great skill and an excellent bedside manner. I experienced no pain, and my recovery was almost immediate with no downtime. The Bay Area has many options for vein care, but in my opinion, this team is the best. I traveled 90 miles for my appointments, and it was well worth it. The facility is easy to find, modern, and welcoming. I highly recommend SF Vein and Vascular.

I've been trying to reach the billing department for a while, and no one picks up the phone. I'm…read morenot sure how else I'm able to resolve a billing issue I had...front desk people refuse to speak about billing matters.

A-1 Experience for my elbow surgery in late 2022, after an injury…read more Janet, my retired nurse friend, testifies the same after accompanying me throughout (except surgery itself). PRE-SURGERY My Surgeon, Dr. William Montgomery, earned our trust and confidence by explaining everything-- respectfully, patiently. His drawings helped too. Add extensive experience-- thank you. DAY OF SURGERY Efficient, professional care from the entire team. Beyond Dr. Montgomery, the warm greeter with my COVID test and paperwork. The nurse who helped me change into a gown-- having a less-than-ideal morning, herself, but still doing an awesome job. Another nurse checking for any allergies. All answering every question I had. General anesthesia worked perfectly. With no grogginess after! POST-SURGERY Top-notch too. P.A. Elizabeth Andrews answered my questions thoroughly. Another P.A. helped too, whose name slips me now-- excellent too. The Nurse who wrapped my elbow and removed my stitches-- with a much-needed sense of humor! And the X-Ray technician. And office staff. All professionals. Pain was easily manageable. I took my prescribed pills for only 2 days following surgery After that, the P.A.'s home therapies sufficed (elevate, rotate, keep fingers moving, and more). Temporary, mild discomfort, yes. Pain problem, no. PHYSICAL THERAPY My only complaint-- that out of all many P.T. referrals I, HealthWell on Gough St., SF, was not on their list. I needed P.T. that incorporates Feldenkrais, a leading approach that helped me years before. The only P.T. offering that, in SF, is HealthWell--that I could find, at least. Awesome job. Plus, they keep a library of books on root causes of diseases, food as medicine, and more. Check out my Yelp review of them too. Final elbow outcome from PHSC and HW-- excellent. I'll definitely be back to both as needed, if my insurance plan OKs.

I underwent a procedure with Dr Mark Ignacius and everyone there was outstanding!! Incredibly…read moreprofessional and really excelled in safety and privacy (I am an RN who participated in regulatory surveys - this place gets an A++. I highly recommend them for safe and personal care that will get you back on your feet quickly!!!!

This review is long overdue. Shoutouts to NURSE AMY and NURSE LAURA for being AMAZING during my…read moremother's hip replacement surgery (it was done last year in March and my mother is walking great now). Especially with Nurse Amy, she went above and beyond the call of duty as a nurse. She not only stayed in great communication with us, but also did everything she could to make my mother and my family (we visited as much as possible after her surgery and for discharge) to feel comfortable, heard, and taken care of. Also, the surgeons, MA's, front office assistants, and other nurses were wonderful, welcoming, and very kind. Pre-op we were nervous about the surgery and several surgeons and nurses talked us through it. Post op, my mother puked from a reaction (I think the meds or just post-op surgery response) and the nurses never once got upset with her or us, instead they did their best to help her through it and recover. These people are truly MIRACLE WORKERS and my mother is now in great shape (for years (before this surgery) she could not walk without pain or limping). THANK YOU!!! :)

I went to the Kentfield Hospital 31 years ago with a TBI. They treated me very well! The…read moreexperience was Kosher and I got a lot better from this point !

If I could do negative stars I would This hospital was a nightmare , within a week after my mothers…read moretransfer to this hospital she sadly passed away. Proper and responsive care was non existence. Do not put your loved one in this facility