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    Greenbaum S Monuments

    5.0 (1 review)

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    7 years ago

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    Andrew Torregrossa & Sons - Torregrossa - 79th Street

    Andrew Torregrossa & Sons

    (12 reviews)

    Dyker Heights, Bensonhurst

    I've unfortunately had to use Torregrossa's services twice in the last 4 years. Fortunately the…read moreteam at Torregrossa were extremely knowledgeable, accommodating, patient and professional. Most recently Sylvia and Sharlene were great as we laid my Uncle to rest. They were both so kind and patient dealing with last minute requests. It made such a terrible situation a little bit easier.

    At first Sylvia appeared caring and compassionate. She attempted to save us expenses with $300…read morefrom a "good florist". They were in fact aged flowers picked off of someone else's left overs. They barely covered the container let alone the casket. I tipped the limo driver in advance as per her instructions and give her the money but he ended up asking for an additional tip in front of your family. She didn't offer the additional money back. Of course the driver denied it. The worst was desecrating my father's body. She used a person unfamiliar with working with clients of color. She tried to light me into thinking it was the church lighting. Black people know what we look like in church with makeup! We ended closing the coffin early because he looks so unrecognizable. She's used person of European descent who was older, he did not provide a haircut and gave his mustache a 70s cowboy look even though we provided a picture. Sylvia had a picture of my dad post cosmetics to "prove" the quality. I of course declined. Who wants to see their father with skin glue on his lips and eyelids. Blotchy make up. No caps underneath the eyelids so he appeared to be squinting. It was a horrible experience. She states the funeral home works with a Haitian community, but that was obviously wrong . As a healthcare provider I am aware that the deceased don't resemble themselves but family and friends didn't know who that was lying in state. This is not my first funeral but this was by far the worst. She will make all sorts of excuses and offer no apology. The experience made me lean towards cremation, no viewing,no funeral home for my own final affairs.

    Greenbaum S Monuments - funeralservices - Updated May 2026

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