Very poor experience. They had my car for 2 WEEKS and still didn't fix it. Required multiple trips…read moreback. Ordered wrong part. Then didn't follow up to get the right part in any timely fashion. Worst of all, on another issue, they were not transparent with me that it was not a job they were comfortable with. The tech told me to solve the issue a certain way that is NOT in the manual. Had I done what they suggested, it would have TORN up my car. Took it to a dealer who fixed the issue in 40 min. Run far and run fast from this place.

Outstanding customer service. I would recommend Calhoun's for all your vehicles needs.read more

Amr Ali was excellent to work with and is truly a stand‑up person. This is my seventh BMW, and he…read morewas easily one of the best individuals I've worked with throughout the process.

Our 2023 X4 had been making some very unfamiliar noises upon start-up and idle. Service advisor,…read moreLindsay put us on the schedule to check out the problem. Upon arrival and check-in, everyone encountered was very cordial and smiling despite it being a hectic Monday morning. Our vehicle was taken back to the maintenance area immediately, and in less than 45 minutes Lindsay and Service Manager Ryan found me and explained the problem, and how they immediately repaired it. We were very impressed by the minimal amount of time it took. Both shook my hand and assured me that we should not hesitate to bring it in if we encounter any problem of malfunction! A big thank you goes out to these professionals!

If you want to have the most painful car purchase experience possible, then Volkswagen of Warner…read moreRobins is a perfect fit! If you desire professionalism, then you should look elsewhere. If there's no resolution to the numerous issues still pending, we will write a longer detailed review with names of all the employees that made mistakes.

Had talked to sales representative (Chris) via email and text expressed my interest in car told him…read morei was selling my car taken off the work at lunch and coming to see car we talked for two days about this car NEVER was it mentioned others was looking or that I'd need to put a deposit down to "hold" car I head to Warner Robins I text Chris no reply I call and get no answer get 1/2 way there (1.5 hour ride) I call dealership to find out from someone else that the car had been sold!! Very poor customer service I understand a sale is a sale in their eyes but to make it worse I received a email that morning at random saying all cars had been marked down to make room for new inventory (reduced around $300) why would you do that when I never had tried to discuss price I was willing to pay asking price just very poor customer service will not recommend business for anyone

My daughter and I were traveling from Florida to Tennessee and the check engine light came on. We…read morecalled the BMW dealer in Macon and they had a 4-5 day wait. Called several other shops until I found this one. They took my car in the same morning. They ran a quick test and found an oxygen sensor fault. Not an urgent fix so we continued on our adventure. Karen was delightful and chatted up my daughter while we waited. Thank you for giving me peace of mind!

The owners are friendly and quite knowledgeable. Very efficient service and dependable. I was…read moretreated respectfully and advised of any other service needed: tire tread, etc. Service cost was also reasonable.

Uh Oh, Uh Oh Uh Oh, Uh Oh -- crazy in love with Lexus, crazy in love…read more Went for my oil change and my vehicle needed brakes so I got a loaner, the 2009 RX300. When I see the commercial it always made me smile! :o) Anyway I drove around and checked out the riverside area, went shopping and had lunch. The 2009 RX300 SUV is Amazing! The Service Consultant (Wayne) was the best! He was friendly, courteous, and very professional. Thanks everyone for getting my vehicle serviced and out in a timely matter and for letting me drive that beautiful new machine around!!! This is my second visit here and I am very pleased each time I come in. I know that most dealerships provide loaners, but my excitement came when they gave me THAT one!!

Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.