I just called to get an estimate for running a new line from our new appliances. I was transfered…read moreto Michael and he told me that they had enough work right out their back door so to come to White City just didn't make sense. I was referred to SOS plumbing by the gas company Avista which will be running a meter to my house. I will be letting Avista know about my experience with SOS plumbing.

My partner has a rule of no shoes in the home, and when setting up the appointment asked if they…read morewould have booties, or if she should go out and buy booties to provide to whoever showed up for the appointment. She was assured that everyone carries booties, so it would be no problem to honor the request. When the service guy showed up, he didn't have booties. He agreed to take his boots off to take the initial look, but said he would need to wear his boots to continue the work. My partner requested he wear booties, and he pushed back, questioning the logic of the request. My partner was polite when she reiterated her request that booties be worn over his boots. He went back to his van to call his office, and the, he opted not to continue with the appointment and suggested she go to someone else to do the work because he could not be bothered to honor the request to wear booties over his work boots. Bottom line: When setting up the appointment, my partner requested whoever did the work wear booties over their shoes. This is not an outrageous request. To then be told go get someone else to do the work for something that was arranged WHEN the appointment was made? Seems like a bad business model, and quite disrespectful to the customer.

Excellent service and knowledge!! Had a horrible experience with another water company, but Pure…read moreWater Solutions came in and got it fixed and we couldn't be happier with the service we received. He doesn't just sell you something and walk away, we've had ongoing support and so happy to have found this company.

Delivered on the promise of a reliable, reasonably priced water softener and purification system.read more

Hector, has done all the service on my booster pump needs for years. He has worked under difficult…read moreconditions and stayed with the job, even when it was late. He is reliable and considerate and easy to work with. He gets it done...

Efficient and very good. Quality was amazing. They worked from sun up til sun down. I would…read moredefinitely recommend.

For the past 6 months or so, one of the local drivers who services the downtown area, specifically…read moreMiddleford Alley, blocks the entire alleyway so no local merchants, or customers can enter. It is a one-way alley, and a very busy one! I have made him aware of the situation he is causing. I told him I too, that I need to load and unload my equipment, and need access. I stressed that he will most likely cause an accident at some point if you block the Central Avenue access. you'll be hung out with no place to go, forward, or backwards. He seems to be very cavalier about the issue, didn't want to be bothered. I told him if he pulled up the alleyway another 30 or so feet, the alleyway widens, he could pull off to the side alleviating any traffic jam. The second time this happened, same scenario. I contacted Mt Shasta directly on their 1 800 number. The person in charge (did not get a name) said he would follow up with the issue, but made many excuses for the driver's behavior and demeanor. Today, again similar scenario, only this time the UPS truck was added to the mix. I want to point out that UPS did nothing wrong. The UPS driver had to accommodate the Mt Shasta Water's driver's mistake. I was left stranded as I tried to pull in to Middleford Alley. Cars on Central were honking, and added to the mix, a lady in a red Mini Cooper who was parallel parked could not leave because of the mess created by this Mount Shasta driver. The driver leisurely walked out, and said to me (because he remembered me) and said "oh, it looks like I blocked the alleyway again" in his best smart-ass tone. He also told me he had permission from Medford police to park there". Really permission to break the law? I called the Mt Shasta 800 number again and spoke with Bob Hersey. The local Central Point number just keeps ringing when you call, no voice mail. Must be great for business. I believe he was the same person I had spoken with a couple months prior. I reiterated the situation with him. He seems distracted, and uninterested. He said he would "follow up" with it and speak to the driver. I asked him about the prior phone call with Mt Shasta, he conveniently had no recollection, and didn't seem interested in finding out if there was a prior call in to Mt. Shasta. I asked him what he meant by a "follow up"? In my opinion that should have happened on the first phone call. I asked if he could call me back to follow up, he then told me could not because he "did not have a pen" to write my number down. Please see the pictures on the scene. They were taken from Central Avenue today during the issue. What a jackass!

Friendly service that always arrives on scheduled days. I would highly recommend for anyone looking…read morefor a water delivery service.

We had been having water delivered for the last 6 month and the most recent bill we were charged…read more$18.47 delivery charge for 2 3gallon bottles of water. The water was $6.40 for each bottle making each bottle $15.64. Making a gallon of water $5.21!!!! Outrageous!!

Best water around. Great delivery service. Excellent pricing. Customer service is easy to get ahold…read moreof and very knowledgeable. We signed up through Costco, great deal.

So, there was indication that our well system was under-producing. Steve and his team formed a…read moreplan to determine the cause. What looked like a possible problem was merely a small adjustment. Their interpersonal skill and knowledge to describe how a well system operates is outstanding. We recommend and will use them again. Thanks, Steve!

In 20 years we've never had the pleasure of working with Steve Sr. at All Well & Pump Service…read more HE'S THE GOD OF PUMP SERVICE! My husband and neighbor diagnosed a possible fix, and yes, that part needed replacing ... but ended with a new control box. 1. On-the-spot response ...Yes, even at 5 pm. 2. Gave us a replacement part to try overnight. 3. Steve Sr. called at 8 am the next day and came right over. 4. He diagnosed the issue (needed a control box) and had the necessary parts with him. 5. Installed in a jiffy. 6. Very reasonable charge - so we tipped him. (he refused the tip but after my husband's story he finally accepted) THANK YOU, THANK YOU, THANK YOU!!! I'M YOUR BIGGEST FAN! Tell me your awesome story of working with All Well & Pump Service!

Siskiyou Pump Service went above and beyond to help me get back to water after my irrigation pump…read morequit. They were fast and put me in the h2o with a new pump. They really showed their high service level by coming out to check on the installation even after I paid them. I don't normally write reviews but everyone in this company. from the pump experts to the president, deserves a big thank you for all they did for me. It is refreshing to see companies like this still exist. Siskiyou Pump Service will always be my first call on my irrigation and home water needs.

Had a water softening system installed for less than $3009-and they did a great job. Used Quinn…read morebefore but after a quote of l~$300 to replace a UV bulb, sent two workers out and double labor charge to do quoted work and to replace a $50 pressure valve. I paid $850 and they quoted me nearly $4000 for softening system.