Regret Hiring It was a mistake to hire Avery and his crew, and I knew better and I am mostly mad at myself for hoping otherwise. In short, there was poor communication and lack of transparency on pricing and for love of thy neighbor and on principle I am writing this review. Avery had confirmed a meeting with me the week before they would start work. Mine is a big project and I know good planning always leads to better results. Well Avery never showed up for the meeting but did show up to start work. I should have sent him home because having him start work was just asking for trouble. More on that later. My original estimate to grade and seed around my barn went from $14K to just under $36K, more expensive than my stone veneer foundation and more expensive than putting in a new asphalt driveway. To be fair there were some extra charges for extra work; $300 for moving a wood pile & trunks, $1200 for additional grading & seeding, $100 to move some mortar and sand, $900 to bury a tree stump and $600 to move some stones. But what really got me upset was $6000 to spread out 8 truck loads of soil that cost me $6K to buy! When Avery and I discussed beforehand what needed to be done he was sorry to say I would need 8 truckloads of soil. Which I was happy to purchase from NY Crushings as they were going to remove my hard fill from my old foundation. Avery mentioned he would have to charge me for spreading the soil which I said I expected but what Avery did not say he was going to charge me $6k for something that took a day with 4 - 6 guys, non of which spoke English, with one driving a Japanese Bobcat and the rest raking out the soil. In addition, I asked Avery to grade my trenches, much like how he was grading my french drain trench which he said he would do but never said he would charge me an additional $4K for something that took little over 2 hours! If Avery had showed up to the meeting I could have avoided them messing up my berms and reseeding my destroyed lawns. The obvious choice was to just make a pile of debris next to all my other piles. Avery was mostly missing in action and though most of his crew was very good but spoke no English, they ripped up an electric conduit headed to the barn because Avery didn't realize the south side of the barn had already been fully graded. I gave Avery the choice to lower his bill by $6 by only charging $2K to spread my soil rather than $6K, and charging $2K to grade and seed my trenches rather than $4K. To be clear, Green Valley only used a total (8) 40lb bags of Scott's Landscaping seed for my whole project that at full price only costs $800, just over 2% of the total bill. In sum, Avery is less of a salesman and more of a con artist waiting to take advantage of you. Do yourself a favor and don't be a victim and find someone else to work on your home. read more

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Came out to visit my property mid-November 2021. Told me I'd have a quote by the end of the week. After hearing nothing for two weeks, I called and emailed but received no response or answer. Called the office again in December to be told they'd taken a bigger job, so weren't sending out quotes at the minute. We're now in January 2022 and I haven't heard anything, and I'm still without a fence. Shame Green Valley Landscaping don't want to take easy money for simple work. Update: The office manager emailed me today (02/24/22) having seen this review, suggesting there was a "miscommunication." She replied to an unanswered follow-up email I had sent (11/24/21) which supports the experience in my review. Very poor levels of customer service. read more

Personnel extremely rude. Never keep Appointments. Overpriced. Would never recommend business. read more

They did a good job with the wall. I know it was a hard job but I wished I had spent more time over the exact location. I would of liked it curved, but my driveway is straight so I get it. We will use them again , next time we will get a proper design so that we can visually see what it turns out to be. Avery was very helpful and in the end all the mess was cleaned up. I would of given more stars but I taught the project lasted longer than I anticipated. read more

Green Valley Landscaping - Bluestone wall - Snow Removal Near Me - Kingston, New York

've been meaning to write and send photos since your team completed my mom's spring cleanup and landscaping. We (our family) are beyond thrilled with the results! Your company has exemplified professionalism from the start. Communication was excellent and highly responsive to our input. My mom, who is 88 years young, has never been more proud of her beautiful property on the Hudson. Your cleanup crew did not leave a single branch or leaf (it seems) and went above and beyond our expectations. The garden beds, mulching and new plantings look amazing! To quote mom, "I feel like I'm living in a park". She has already received so many compliments over her new foundation plantings and pristine grounds around her home. We would highly recommend Avery and crew to anyone seeking a top notch landscape company. Thank you for demonstrating the best in customer service! Attached are a few photos! Sincerely, Lori Sent from AOL Mobile Mail Get the new AOL app: mail.mobile.aol.com read more

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Terrible experience with Green Valley. They installed a fence and told us we didn't need a permit and then months later we got a letter from the town saying the fence was illegally installed and was too high. Avery and Dawn ignored requests to fix the problem. Avery repeatedly did not show up when we scheduled appointments and then would randomly show up without giving us notice. One time they showed up, started work for an hour and then left and said they needed to pick up supplies and left their trailer in our driveway all day, blocking in our car so we could not leave. They only came back after numerous calls to the office to complain. We spent thousands of dollars and got no respect as customers. They left projects unfinished and couldn't get anyone to respond to us for weeks. They failed to send quotes and then started work and charged outrageous sums of money. I would never use this company again and would suggest others stay far away. read more

Green Valley Landscaping (Kingston, NY) spoke very highly of their professionalism but we have seen the opposite. Their scheduling promises are merely lip service. They have ignored months of urgent requests to complete the first phase of their work, for which they were paid in full long ago. Worse yet, the second phase of work was promised at the same location. Despite our urgings all winter to plan the project and secure the materials, they did so only at the last minute. Then, at our most urgent time of need, they pulled out of the second phase and sent our payment back. The potential losses due to their negligence could be catastrophic for our company and certainly the opposite of what any contractor or homeowner needs. Since then, we have engaged an irrigation contractor to complete the phase 1 work Green Valley was supposed to do and it will cost us about $3k out of pocket. Do not trust Green Valley Landscaping. read more

No show twice for appointment for estimate. 2nd time I called and was told he was tied up at another place and would be here in 45 minuyed6. After that time I called again. He was still tied up. She said she would have the guy who dies the estimates call me to make an appointment. That was mid June. To date I have not heard a word !! read more

Update on deck work reviewed 11/2014: deck steps are now warped and cracked, 1 year after built.

I recommend green valley landscapers ! Excellent advice if you need ideas. Flexible and accommodating. Beautiful results with attention to detail. Friendly staff and conscientious crew. A great value.... I'm so glad we used them. They go the extra mile read more