I will not be back, I had this issue happen twice in the last two weeks with leaked terpenes. The…read morefirst time they replaced it, then they gave me $5 the second time. This place does not care about the quality of products given to the customers. The manager said that the liquid terpenes were easily retrievable. I also sent a video of how dried out the product was. As a medical patient I am disrespected.

First time going to a dispensary and to ever buy weed. I don't know much about it but curious and…read moreeager. Though I was strangely scared and awkward about it. When I entered the was a guy/guide who asked if I have been there before and I said no. He proceeded with explaining how one would buy. There is a terminal like a large ipad/monitor where you shop for what you want. I was surprised to know that there are so many categories (stick, buds, edibles etc.) and varieties. Each item has a description like flavor profiles and chemical content percentages and stuff. You then check out and then like at a pharmacy, you get called when it is ready. It is not FDA approved and so it's cash only. Credit cards cannot be used to pay. I felt adrenaline just having to go through this buying experience yeah I'm square.

Every staff member is super nice and knowledgeable when it comes to the products they sell. I don't…read morelive in edwardsville but I don't mind making the 15 minute drive because the dispo is clean, the workers are friendly and the products are good and worth the $.

Excellent selection and staff! Great prices too! And weekly sales! My favorite dispensary!read more

I definitely enjoyed coming here when it was medical only. Now that they are recreational and…read moremedical, it's clear it's just all about making a dollar. They do try to give medical patients "priority," but the anxiety of having to weed thru the recreational lines isn't worth it to me. The prices seem to be higher than most places too. I miss the old HCI.

Well, I finally got my card in typical Big Steve way the dayafter 4-20 on the 21st, although the…read morecard said4-16-18. I completed my dream today @ HCI Alternatives in Collinsville,IL. I was so very nervous on my 1st visit to any dispensary.They made me feel so relaxed & accepted as I am; pro-weed! For yr.s it was a must we must hide, but not anymore! God Bless this dispensary!

Do not judge a book by it's cover they always say. In this case it's right. I guess this place had…read moreto initially blend in in the days before legalization. So it does have a bit of a non-descript, maybe things that go on here aren't so kosher. Not true, it is clean, effecient, modern, with an excellent staff. They are all very knowledgeable, and engaging and want you to feel comfortable. In my case it's been 40 years. You need your ID, you then order on a large tablet system, then you go through another door and get the actual product. I was comfortable, even though internally a bit nervous. If I continue my little post retirement "rebellion" this will likely be my go to place.

laid back atmosphere. They have really good deals, and it is good because you know the THC content…read moreand effects it may have on you and I like that.

Noah was extremely helpful fast and friendly service. Great selection and will definitely be a…read moreregular customer

I don't write reviews often. I'm too lazy. this place has long been my go-to dispensary after…read moretrying two others but today they earned my time at the keyboard. All cannabis sales are final no matter the location so when I got back to the privacy of my home and had the first issue ever, I was pretty stressed out. I will not go into details so not to invite anyone to exploit their customer service. I will tell you that when I went back with my issue, I was amazed to see how fast they wanted to resolve the situation. When I left, I sat in my car, two hands on the wheel for two minutes asking myself, "WTF just happened". I drove here feeling stressed and robbed and left feeling like I just robbed them. I have not seen customer satisfaction to this extent in decades. If you have to shop for items that are "All Sales Are Final", I highly recommend you find somewhere like this.

well I have to say I am very upset about the past 2 times I have bought cannabis . Both times and…read moreremember because of tax every time is either right at $100.00 or more and non got me even a ltiitle bit high... you can not expect cannabis to still be good when it's almost a year since it was harvested....time to look further out to find a good dispensary. y the way I rely on the cannabis to eat... ever since I went through breast cancer treatment I have the worst time eating ...sometimes it's not just about getting a buzz...

False advertising THC products when in reality it's THCa. Scrolling through the menu and seeing…read moreproducts labeled as THC but the packaging clearly shows is THCa product. Asked several workers and was assured was THC products but I'm assuming they either don't know what they are talking about or are intentionally misleading. Save your money this place is a joke.

This is my favorite of all the caves in Alton . The woodriver store is awesome as well but the…read moreAlton one is much cozier with the bean bags and huge scary creatures and festive decorations

From the owner: People come to the Cave for the experience, prices, and the way we treat customers. you will always…read morebe treated with a smile and a run-through of the sales we do every month as well as the running sales we do every day of the year.

I love the staff at Starbuds! They are always super friendly and very helpful and knowledgeable!read more

Best dispensary in Missouri. They always have the product I am looking for. The bud tenders are…read morealways polite and helpful. I highly recommend this place.