I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

Quick to respond, immediate availability, skilled staff with strong customer service skills. Juan…read morewas so polite, knowledgeable and thorough. Janet responded quickly to my request and both were so professional. Highly recommend!

Owner Pat responds in a timely manner. His workers were excellent at doing their job of abatement…read moreand taking my home to the original studs. Great working attitude with admired consideration on my missed property. Appreciated their concern during a tragic era of my life.

Jose and team are well versed and expert professionals in managing both project management and…read morewater damage repairs and rebuild. From emergency pipe burst to complete rebuild, Jose and team had us back in action in under 3 weeks- this is extraordinary considering insurance claim/adjuster processes and contractor availability/supply chain issues. We are grateful to Jose and his team for their attention to our needs and quality of work performed. Photos show before and after work. Highly recommend. Exceeded expectations.

Pros: Jose and his crew did a great job with communication through out the renovation process. They…read morewere very nice and also provided a lot of good recommendations on how things should look. If you want to get your walls repainted or light fixtures installed, then I would recommend them. Cons: I wouldn't necessarily recommend flooring as we are having issues where the baseboard does not connect to the floor and there are gaps in places. They are suppose to come fix it but communication has been sparse ever since we paid them (back in August) and to me this is disappointing. We also had a huge issue with backsplash and it took several attempts to fix it and I am still not 100% happy with how the backsplash came out but we needed to move-in ASAP and settled for an okay job. Lastly, when going through inspection, I noticed paint was stained on our carpet and brand new counters and it was a pain to remove the paint. Overall, I'm giving 3 stars especially because after several attempts to contact them, they have stopped responding even though they said they would come fix their mistakes with the gaps in the floor. I will update the review if they contact us with an actual date and time to come.

The best at what they do. If it's concrete cutting, core drilling or demo, this is the companyread more

When we were looking for a company to cut our foundation so we can install a new/larger window in…read moreour basement room, Evergreen was the only one that responded to our outreach. Adam came out today. He was super friendly and competent. He also did a great job educating us on how/where to put up plastic inside to protect our finished basement room.

Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.

I highly recommend this restoration company! They made a stressful situation so much easier by…read morewalking me through the insurance claims process, helping me understand what to tell my insurance company, submitting all the necessary paperwork, and advocating to ensure my claim covered the work needed to restore my home. I also chose them for the rebuild because they already knew what my home looked like before the damage. The finished result exceeded my expectations and looks amazing. Throughout the entire process, they were professional, communicative, and easy to work with. They kept me informed every step of the way and worked seamlessly with both me and my insurance company. I'm incredibly grateful for their hard work and would highly recommend them to anyone needing restoration services.

Hi everyone chose American standard restoration water damage in my restroom they come on time fixed…read more the problem I had they all doing great job very respectfully. I like them all. Thank you all Yodit.

The American Standard team is very professional and courteous. They came out right away, assessed…read morethe situation, and made a plan. They managed the project start to finish. The gentlemen that completed the demo and dry out work are very hard workers, respectful, along with being professional. Will definitely refer them out!

Disappointing service from Gutter Seattle. I hired them to replace all of the gutters and install…read morean additional downspout for a house I am managing remotely. It was also agreed that Gutter Seattle would add a splash block for the downspout. I made it clear to them that because I am managing the property remotely, I wanted many close up photos since I cannot personally inspect the finished work, and Genika assured me that she would "instruct the crew to take an extra-thorough set of photos". However, once the work was complete, the photos and videos I was sent were all taken from about ten feet away. None of them allowed me to see the finished work in detail and none were taken from above showing the inside of the gutter. When I asked for better photos and also whether a splash block had been installed as agreed upon, I received a text from Paolo informing me "Unfortunately, we're not able to continue returning on a weekly basis solely to take more pictures". He went on to add (in his reply that I suspect entirely written using AI) : "This creates scheduling challenges for our crew and affects our ongoing projects". They also indicated they installed the splash block but provided no evidence they did so. When I subsequently asked my property manager to stop by and look at the work, photos taken by him showed that the splash block had NOT been installed as promised. I reached out to Gutter Seattle TWICE to say that the splash block that was agreed upon had not been installed, and both times my emails were completely ignored. If this is how they treat a relatively minor oversight on their part (a twenty dollar splash block that could be installed in five minutes, but which would cost me, being out of state, much more to hire a handyman to do separately), I can only imagine what will happen if I were to contact them about a real problem concerning the gutters themselves, which are supposely guaranteed by Gutter Seattle for eight years. 3/5 stars (for the gutter installation itself), 1/5 stars (for the customer service)

I really appreciated these guys. They gave a fair quote in a timely manner, did a good job walking…read moreme through what they would and might do, depending on what they found while doing the work. The crew themselves was flexible with the parking situation (thank you!) and quick with their work, and cleaned up well (I've been surprised I haven't found any nails in the grass in the month since they left). But really the thing that inspired this review is some water was getting behind a fascia board during the recent heavy rains so I took a video and asked them if they could help with that -- they had someone out a couple days later who inspected the situation, determines the roof was missing something that's supposed to stop that, and replaced it the next day. It's still not clear to me if that was actually in the scope of their work but clearly they care about making sure gutters are behaving as expected and if the roof isn't doing its job, then the gutters can't either. I don't get the sense it was an expensive part and I'm sure if it was extensive work they'd either need to refer out or get a change form, but the simplicity of the interaction is something I really appreciate. We have so many things going on in life that it's really nice just to delegate problems and have them taken care of easily and thoughtfully. Keep up the good work team.