Gentry orthodontics has a great level of care from all of their staff. Everyone is friendly, very…read morehelpful and I've recommended them to people because of how great they are! My son is getting treatment and enjoys going, they communicate openly with him so he knows what to expect. Definitely recommend!

Dr. Gentry is the best! If you need braces or Invisalign go to him. He gives very detailed…read moreinstructions and advice for how to move through the process. I can't praise him enough!

The orthodontics are good. And the facilities are very nice. Staff is very friendly. But if youre…read moretrying to plan a visit and be on time for anything, go somewhere else. The absolute WORST with sticking to your appointment times. They're more like suggestions or roundabout times than an actual appointment time. If you're pulling your kid out of school for a quick appointment, maybe do it late in the day and just have them miss the remainder of school. They have never been close to on schedule. Usually 30-45 min late

This place is amazing! The staff are courteous and professional. The mood is very relaxing and the…read morehospitality on point. It's by far the best experience I've ever had completing an appointment. They absolutely planned this location for a pleasant patient experience! I hope you enjoy it as much as I did.

TERRIBLE. they were so rude to my kid when we entered never ever go here if you do it will be a…read moremistake.

I don't normally leave a poor review but I especially do not recommend this place to anyone in the…read moremilitary or military family who could be moving. They are very condescending and took advantage of me. They knew I was going to move as I told them at my initial appointment and they said that the transfer paperwork was very easy and when I moved my payments with them would stop and I would set it up with my next orthodontist where they would send my records also saying they work with military a lot so they are used to people moving, okay so I decided it was worth it if it was going to be simple to switch orthodontists. WRONG. I just got into my new place and the company's finance department calls me telling me it's going to cost me $863 to transfer my records, even though all payments were made (even an extra one they took out after my move) I told him that this was definitely not was I was informed because I made a deal to ask lots of questions when I started the process. They are very money hungry, the receptionist is rude. Only good thing about it is the doctor was very nice. I do not recommend going here if you plan on moving and don't like surprising expenses. It's a shame they treat military families with such disrespect..

I recently moved here from out of state and my retainer cracked. Smile Doctors in Clarksville got…read moreme in the very next day and scanned me for new retainers. The staff was very friendly and I had my retainers in a week!

Best place ever!!! 10/10. You ask and they will deliver with such great customer serviceread more

1. At first I thought this place was great until towards the end of my treatment. I expressed how…read moreunsatisfied I was with my left molar not turning, but since I was at the end of my treatment, they said there was nothing they could do about it. 2. Retainers should all fit same but in my case they didn't their was a noticeable difference in the shifting of my teeth depending on which retainer I wore. when I brought it to their attention, they said just wear the one I am most comfortable with. 3. I lost my retainers, so I went in to get a replacement. I was told to keep my molds in case of a ai loose them. To my surprise there were two top molds and no bottom. So if I wanted to get a replacement somewhere else, I couldn't. 4. It's been less than a month since I lost them and they are saying I have to get new molds, because they assume my teeth have shifted so much in a couple of weeks that they would not fit smh. I am very disappointed, but I have no choice but to go to them for the replacement. because if I go somewhere else without molds, they charge an arm and a leg SMH. If you choose this place, make sure you check your molds and stand your ground when it comes to your treatment.

Reception staff worked extra hard getting us an appointment that would fit our needs, I really…read moreappreciated that! All of the hygienists were kind, helpful and informative. My kids had no problem getting x-rays and getting their teeth cleaned. The dentist also gave us more information about braces, and reassured of our concerns! The waiting room is large, brightly colored and inviting. Glad to have found this place.

The care was outstanding. The office experience was very welcoming, friendly, and I felt that they…read morewere truly interested in what I was saying. All around highly recommend.

I'm so disappointed in this practice. I love Dr. Schmitt but this is the third appointment I've had…read morethe was scheduled incorrectly or had to be cancelled same day. I loved this dental practice years ago but things have changed. Now if they cancel on you they schedule you 45+ days out for a reschedule even if the cancel with less than six hours notice. They take no suggestions to leave spots open for last minute things like this so people aren't waiting even longer for their dental care. As someone with dental anxiety suddenly canceling and requiring another2-4 month wait is ridiculous. Especially when they insist I stay up to date to make cleanings easier - you're the problem. Most people have to plan their appointments with their work schedule and can't just come in on a whim. And they expect you to cater to them. This has become an unreliable practice that often has phone and scheduling issues. Look else if you want quality care and customer service.

Fast service if you arrive to your appointment on time. Friendly staff, same staff for 10+ years…read more Very kid friendly environment.

From the owner: We are proud to provide a state-of-the-art facility for the highest quality dental care available…read more It is one of our top priorities to protect the well-being of our valued patients. We are always welcoming new patients and we would love to have you as part of our dental family.

We have had nothing but a positive experience at this location! My daughter Taylor enjoyed going…read morethere for her visits. The receptionist are always polite and professional! Fair prices and payment options if needed. I look forward to my younger daughter getting braces in the near future. Dr.Candice is awesome and very professional! Highly recommend!

I've already tried to call twice and have gotten very ugly attitude from a receptionists. I just…read moregot off the phone with one right now that was extremely rude and had attitude. Today I called around 3:30pm. I got so bothered I decided not to make an appointment, AGAIN. Imagine how many other people have decided not to make appointments for the same reason???

I had an appointment today at 8:00 am . I arrived at 7:15am to sit in the parking lot to make sure…read moreI wasn't late . I received a text message Monday , September 1 to confirm my appointment which I did and then I received a message this morning at 7:19am stating this .... Good morning ~ This is Jenny @ CFD & I am reaching out about your 8am appt today, 9.4.25 Dr Watts (dentist) cannot be in the ofc this am & we need to reschedule your appt. Also, we need you to call your previous dental office to give permission for them to send us your current dental xrays. We must have these xrays to complete your exam. Reply STOP to end. It's unprofessional and unacceptable. Do what you want to but id suggest finding somewhere else. This appointment was booked months in advance and I was also told they would notify me DAYS before my appointment if they did not receive what was needed. Again, very unprofessional!

I have had a deep cleaning, on my left side-a crown on a tooth, a tooth extracted & now a bridge on…read moremy right side. I am very happy & thankful that I found this Dentist the staff & the front desk, All of them are very helpful & caring. In reality, no place is perfect but at least I know my dental care is with a team of professionals that I can be relaxed around & can converse with about any concerns.