About 2 years ago I had to get some work done and chose Sango Family Dentistry because my wife goes…read morethere and seems to like it. I however, had a very different experience. I'm a veteran and used VA Community Care to cover the cost at Sango Family Dentistry along with my wife's dental insurance. I had a molar causing some pain and they decided they wanted to cut the tooth off and replace it with a crown. OK, easy enough. The problem is the tooth they cut had a nice size hole in it at the gum line. Well, they modeled the crown after the bad tooth and the hole remained in the crown. I went to 4 more appointments complaining about the still existing hole in that tooth and refused any other work be done until it was fixed. I was told numerous times by hygienists and the dentist himself there was no hole in that crown. After the 4th appointment I was expelled from Sango Family Dentistry by the very rude billing girl everyone sees when their session is over. Can't remember her name as this was 2 years ago and I tend not to remember names of people who have zero respect for others. She did however, have the audacity to try to get me to come in for cleanings and other sorts using my wife's dental insurance after expelling my off the VA Community Care program. Making pretty obvious it was all about the money! Fast forward to now. I started seeing a different dentist and what do ya know? There's a hole in the crown Sango Family Dentistry put in my mouth. The entire tooth had to be surgically removed because it went rotten under the crown that Sango Family Dentistry said had no hole in it. I wasn't even having problems with that tooth. The new dentist just saw it after the xray and said it needed to be fixed. I cannot and will not ever recommend this place to anyone and if you're a Veteran using Community Care, don't give them the money. They absolutely do not care about anything other than the money. Horrible practice that has cost me a lot. I will from this point forward talk nothing but negative about Sango Family Dentistry. Just because they have a 5 star rating doesn't mean they are actually 5 stars.......

I was so impressed with the kind, compassionate, and friendly staff. They are very professional but…read morealso aware of your concerns and make you feel comfortable. I am a big chicken, and I actually relaxed a little! I will not be nearly as anxious the next trip there!

Check up . Office staff is excellent and dentist is very…read moregood. . He took time to listen to my concerns and explained everything to me . I was very impressed

Loved this dentist! I had a wisdom tooth extraction with no insurance and they walked me through…read moreall my options and got it out no problem. Everything was communicated well and professionally

Dr. Wenrick is one of a kind in this day and age of medicine and dentistry. So thorough. So caring…read moreand eager to help find a solution to my TMJ issues. I highly recommend her and consider myself fortunate to have her as my provider.

Christine Wenrick is by far the BEST dentist I've ever been to! I'm usually very nervous, anxious…read moreand uncomfortable whenever I have to go to the dentist. I'm so thankful to have found Dr. Wenrick, she's very gentle and cares about her patients. The atmosphere is very calming and relaxing.

4 stars because as a general rule I hate the dentist, as I think most people do. The staff was…read morefriendly and never one time made me feel bad about myself or anything of the sort. (I grind my teeth and clench my jaw in my sleep which has caused 2 of my back teeth to break) I set up a whole plan before I left to fix everything, teeth cleaning, cavities and repairing one broken tooth and the other being a wisdom tooth having it pulled, along with having a wisdom tooth surgically removed seeing as its growing in sideways. I'll start with when I called to make my appointment..your call goes to something like a 1-800 number and they deal with your booking an appointment. The lady I talked to was very friendly and made sure to get me an appointment that worked with my work schedule and didn't conflict with me picking up my son from daycare. Everyone was so nice and made me feel welcome. They were polite and explained everything they were going to do before it was done. Everything was thoroughly explained to me and then I was asked if I had any questions. I didn't feel rushed and never once was made to feel stupid if I had any questions. The office manager, Chris, which also deals with the financial side of your visit was amazing! He was nice and polite and very down to earth, but professional at the same time. We talked about our children because we both have boys. He made me feel comfortable and relaxed about the whole upcoming procedures which will take place in early December. One thing I loved about this place which is a rare find in Clarksville is that they conduct oral surgery in house, whereas other places you get a referral for an oral surgeon. They also offer financial aid and payment plans! Aspen dental changed the way I feel about a dentist office and although I'm not exactly looking forward to my procedure I'm not completely dreading it either.

They take your money then done with you,I wouldn't recommend at all what they gave me was complete…read moregarbage trying to get a refund as we speck,dont waste your time

After a very disappointing visit with my previous dentist, I elected to give Dr. Paris Jarvis a…read moretry. Couldn't have made a better decision. The staff were warm, friendly, professional and kept me apprised of every step in my treatment process. Will I be a returning patient? ABSOLUTELY! I've even recommended family members to visit for a completely satisfying experience.

Everyone in this facility was so nice and very professional. I hadn't been to the dentist in a…read morewhile so I was a bit nervous but everyone took their time to explain what we were doing and what needed to be done. They even broke down all costs for procedures the dr recommended and didn't make it feel like I needed to get it done before leaving the office. Definitely a good experience and will continue coming here as long as I live in the area.

They are the best, most friendly and most knowledgeable! Fast work efficient and make you feel…read moregreat about your self ! I never miss my appointments . They truly care about your oral health and you as a person my teeth were on the verge of falling out and they helped me figure out the best routine for my oral health and it has helped me so much I smile with confidence. I am a real person not a bot or some hired reviewer I'm 100% real and I love this place . Looking to get implants if my my bone is good enough and I can't wait to see if I'm able to . Thank u guys for all the good work ..

went in for minor gum inflammation! got planing and scaling procedure. now my healthy teeth are…read morefalling out! stay away from this place.

DON'T GO HERE UNLESS YOU WANT TO PAY HIDDEN COST!…read more The hygienists were nice enough, but the office staff were sharp and bothered by my existence. I was told that they take my insurance but are not in network and would cost ONLY about 5% more than others. I was told what the bill would be, got the work done, they tried to upcharge even more, but I turned it down because I can't afford more. I paid the total bill and left. A few weeks later I received a bill saying my insurance didn't cover it. I called the Hillcrest office and was told that it was only an estimate. What?!!! I would not have had anything done that cost so much. I don't have the money. I ended up paying, but it happened again and again. I have paid over $8,000 in extra costs. I stopped going months ago and I still am getting unpaid insurance bills for a year ago. Not only was I over charged, but they apparently did not even send in some of the bills to the insurance. Plus, the insurance keeps turning down the ones they received saying that it was UNNECESSARY work.

I switched from another dental practice to Hillcrest dental and I have been thrilled! I don't…read morelove going to the dentist. But the hygienists and the dentists at this practice are kind and excellent in their work. My teeth are all still in my head and with the Hillcrest dental team, I expect them to stay that way!!

My daughter went in for a simple cleaning, but was pressured into accepting additional treatments…read morethat she didn't need. They refused to perform the cleaning unless she agreed to other procedures. The upselling was excessive and made us uncomfortable. The cost of treatment was also much higher than expected. On top of that, the wait times after being seated were longer than expected, even though we had an appointment. To make matters worse, the dentist who used to treat our family and whom we trusted is no longer there. This happened a little while ago, but the experience left a lasting impression. Our entire family -- myself, my husband, and our daughter -- used to go to this clinic. But after repeated experiences of being pushed toward unnecessary and expensive treatments, long wait times, and the departure of the dentist we liked, we've all decided to stop going.

The dentists are fine. It's all the other stuff that is rotten to the core. After they recommend…read moreall of these things to have done, which half of your of them are not covered by your insurance, then they have to send in the financial planner for all of these recommended procedures. I'm 60 years old. I don't need all this crap and I'm not going to go to a dentist with a financial planner just to have a couple of cavities filled and fillings replaced. Plus, they tried to scare my wife into different procedures. Stay as far away from this place as you can. If this is how dental care is now in this country, I'll stay at home.

They no longer clean your teeth. I went in for a cleaning, only to receive x-rays, a gum exam, and…read morea financial agreement. I was told that I need to pay (nearly $700) out of pocket to undergo their new 3 step process to clean my gums. I do not have cavities nor do I have gum issues. When asked if they were going to clean my teeth, they told me that it is no longer a part of the process. If I wanted my teeth cleaned I would need to pay out of pocket. They also told me they wanted to see me every 3-4 months rather than the usual 6 months. What dentist office doesn't clean teeth? Isn't twice yearly cleaning part of my insurance plan? My experience today left me feeling ripped off and part of a greater money grab scheme. My family and I will not be returning.

I broke a tooth, called this office & was seen same day. I cant say enough about how professional…read moreeveryone was. Friendly, informative & attentive, they are very good dentist office. I have been to other offices and did not receive the same level of care I did here. Highly recommend this office.

The care was outstanding. The office experience was very welcoming, friendly, and I felt that they…read morewere truly interested in what I was saying. All around highly recommend.

I'm so disappointed in this practice. I love Dr. Schmitt but this is the third appointment I've had…read morethe was scheduled incorrectly or had to be cancelled same day. I loved this dental practice years ago but things have changed. Now if they cancel on you they schedule you 45+ days out for a reschedule even if the cancel with less than six hours notice. They take no suggestions to leave spots open for last minute things like this so people aren't waiting even longer for their dental care. As someone with dental anxiety suddenly canceling and requiring another2-4 month wait is ridiculous. Especially when they insist I stay up to date to make cleanings easier - you're the problem. Most people have to plan their appointments with their work schedule and can't just come in on a whim. And they expect you to cater to them. This has become an unreliable practice that often has phone and scheduling issues. Look else if you want quality care and customer service.