I must admit that I was completely blown away by the service and professionalism of the ENTIRE staff. Upon arriving I was expecting it to be just another typical day at the dental office. As usual I had the tense feeling in my stomach and was filled with uncertainty. Surprisingly, all of my apprehension melted away as I entered the building which resembles a vacation resort, and was called by name by the two extremely polite receptionists. They actually held a conversation with me with about things other than the appointment. I felt more like a friend than just a patient. Immediately after signing in I was greeted by another polite lady who gave me a TOUR of the facility and introduced me to practically everyone in the dental office. I have never in my life been given a tour of a dental office. I must also add that I have had enough experience in dealing with people that I can tell if they are genuine or not. Every single person that I met had a genuine concern for people. The conversations were comical, enlightening and totally disarmed me and put me at ease. As with most of the dental offices that I have visited the staff rarely communicates with each other and you can feel the tension in the atmosphere. Not here, the staff was totally engaged with one another and evidently loved what they were doing. As my exams began, the polite lady was right there to escort me to the next station and I felt as if I had my own personal concierge. At least 5 people offered me coffee or something to drink. My last stop was the billing office to receive a quote and determine how I would like to proceed. I was shocked that the majority of our conversation did not evolve around why I needed to receive the treatment or the usual pressure tactics. We discussed practically everything but that. Soon after Dr. Blackman came in and gave nothing short of a stellar presentation which answered any question I could possibly think of and then some. I had initially planned to receive the quote and then compare it with that of another facility that I scheduled a consultation with for the following week but after all that I had experienced I was sold. After all I had seen I was just sure that the cost would be astronomical but to my surprise the cost was far less than I thought it would be, I'm talking thousands. We then discussed the rewards program which is phenomenal, who ever heard of a dental office giving back to the patients and I'm not talking about stickers and plastic toys. I'm talking about a iPad Pro that was up for grabs and tons of gift cards that could be earned just for taking care of your teeth. I had my exam today and tomorrow they will be putting my braces on, talk about excellent customer service. I could literally go on and on about Reflections but this is truly a place that you have to experience for yourself. I give it 5 stars and could find absolutely no room for improvement. This place is taking the orthodontics experience to another level. read more

I had the pleasure of visiting three exceptional dental assistants recently, and I must say, the experience was nothing short of outstanding. From start to finish, they demonstrated a level of professionalism, expertise, and genuine care that truly set them apart. Firstly, Morgan impressed me with her warm demeanor and extensive knowledge. She patiently explained every step of the procedure, ensuring I felt comfortable and informed throughout. Her attention to detail was remarkable, and I left feeling confident in her skills. Secondly, Tia exhibited a rare combination of precision and compassion. Her meticulous approach to my dental issue was reassuring, and she took the time to address all my concerns with clarity. The results exceeded my expectations, thanks to her dedication to quality care. Beyond technical proficiency, Tia possesses a wonderful ability to connect with patients on a personal level. Her friendly personality and compassionate nature create a welcoming atmosphere that sets Reflections apart. I left my appointment feeling genuinely cared for and confident in the care I received. Lastly, Kaitlynn provided exceptional service that was both efficient and thorough. Her gentle touch and efficient technique made what could have been a daunting experience surprisingly pleasant. She made sure I understood the aftercare instructions, which left me feeling well-prepared moving forward. Collectively, these three professionals embody the highest standards of dental care. Their commitment to excellence is evident in every aspect of their practice, from the state-of-the-art facilities to their friendly staff. I cannot recommend Tia, Morgan and Kaitlynn enough for anyone seeking top-tier dental treatment. They have earned my trust and admiration, and I am grateful to have found such dedicated experts in the dental field. read more

This office is very welcoming and helps with the kids and family nerves by having a game/tv room for distractions. They also have drinks and snacks while you wait, which is great bc we are usually running from one place to another. The staff is very friendly, knowledgeable, and never make any question feel silly. The technicians are very gentle and make my child feel comfortable while adjusting is being made. Once we leave the office if there is any concerns that we have in between visits they always have made room for us in their schedule for my child to be seen just for reassurance that everything is how it should be. We "shopped" around for the right office/dr. You can tell from the first appt that they have a real passion for making sure teeth are straight. They also understand that kids need incentives. Love the card system they do to help encourage the kids. read more

I brought my daughter for her initial appt and was a little apprehensive. We were greeted immediately upon arrival by the receptionist at the front desk, who was very friendly. We were given a tour of the facility, and taken to do our paperwork with Mica. Mica was very thorough in her explanation of what to expect, timelines, and how the practice works. She was also very patient in listening to and answering all of my daughter's questions. Dr. Blackman further went over my daughter's x-rays to explain exactly why braces were needed and how they would benefit her overall oral health. I even learned a few things myself. I give this practice an overall rating of 5 stars for welcoming us into their practice and providing us exactly the information we needed to know. read more

I absolutely love this practice. I had gone to another practice to get consultations with both places to see which practice would have the best price and the best quality of braces and I definitely did not have to think about it for long. The staff at this practice are very professional and friendly. The practice is clean and doesn't feel like you're at the dentist, so it's much more comfortable, if you don't like the dentist like I do not. If you're military, you get a discount, which really won my mom over. Also, if you're looking for "less-noticeable" braces, Reflection's Ortho does ceramic braces, and they're the same price as the metal ones. I currently have the ceramic ones. I love this place and I recommend it to anyone who needs braces now or in the future. read more

This is just an all around amazing establishment. I walked in a little nervous, but the staff is so nice and genuinely caring that it put me to ease right away. I cannot stress enough how awesome and wonderful the staff is here! They are some of the nicest people I have met at a dentist/orthodontics office. They walked me through the whole process, step by step. They went above and beyond to make sure I understood everything and knew how to care for my braces once I left. Also, Dr. Blackman is so awesome. He is very nice and goes over your xrays in detail and tells you what he plans on doing to fix your teeth problems. He makes sure that you understand the entire process, and he is just so charming! Oh, and did I mention how nice the staff girls are? read more

I had only heard great things about this office from coworkers. When I was concerned with my 8 year olds teeth being crooked, I made him a appointment and received a great date a few days after I had called. We went to the office and just from walking in we felt very welcomed. The wonderful ladies working at the office showed us around and also in detail explained what would be the steps for my son. We have been apart of this experience and not felt left out. My son at first was shy because of his teeth and now he has the biggest smile on his face. Already we have noticed changes to his teeth and are very pleased. I would recommend reflections to anybody and already have. read more

I would highly recommend Reflections to anyone who needs braces. It truly is such a great practice. I was so nervous my first few appointments. But the great staff made me feel a lot better about everything. All the staff members are so nice and great. The office is very very clean, and they have lots of things for parents or other kids to do in the waiting area. Most people that go to other orthodontists dread going, but i always look forward to my appointments. Reflections is by far the best orthodontists in Clarksville, and I am so happy that my family and I decided for me to go there. read more

The entire team at Reflections are professional, courteous and comforting. They go out of their way to make the patient feel comfortable. They are thorough in explaining the process of my child's visit each time. Reflections has a relaxing atmosphere, cool amenities for the kids, a coffee / hot cocoa and snack station. So far, it has been wonderful. Dr. Blackman is such a kind doctor-- he treats people with respect unlike some doctors who may feel they have authority on the patients and their parents. This place is different! You'll feel like family the moment you walk in. read more

Dr. Blackman and his team are hands down the best dental/orthodontic practice I've ever been to! They are so welcoming and friendly at every appointment from the second you check in to the time you leave. Every visit is like a visit with friends! I have been in braces, retainers, and various appliances multiple times during my adolescence before my current stint with Reflections Orthodontics and I've never been treated so well! I feel like I get 100% effort, positive attitude, and compassionate care EVERY visit! Thank you for making my third time the charm! read more

This place is great for kids! I'm so happy my parents chose to take me here for my braces. I think Dr. Blackman is awesome, he's very friendly and so are the assistants. I've only had 1 that wasn't awesome. I also enjoy the waiting room. There is a large area for people to sit with televisions, plus there is a separate game room and then a movie room! The game room has Xboxes and iPads, and the movie room has 3 large step style seats it is like a real mini theater. I am always excited for my appointments, and I am never afraid or nervous. read more

Being an adult and having braces was always something I was afraid of, but when I came to Reflections they were so easy going and caring and helped me find ways to make my braces as invisible as possible. Every time I step foot into their office I feel comfortable and at home. You can tell that each and every single one of their employees cares for their patients and they enjoy what they do. Anytime someone asks me where I recommend getting braces I always tell them Reflections. Thank you all for making this experience so much easier! read more

I have been going to reflections for a year now and they are always super friendly. The place is also very nice. When you walk in, there is a lobby but they also have a room with electronic games and they also have a mini-movie room for the kids while they wait for their appointment. Going back with the staff, they are always super friendly, no matter who you get. They are really good at making sure you know what is happening and how your progress is going! I would advise anyone looking for a place to get braces, GO TO REFLECTIONS!!! read more

I've been to three different orthodontists in the Clarksville area, and Reflections at Rudolphtown is BY FAR the BEST out there! Every detail has been considered to make sure everyone has an enjoyable experience. The staff is very friendly and accommodating, and each will take time to make sure all your questions are answered. My kids want to go to each others appointments just so they can have fun while they wait! Now THAT'S impressive! Plus, their teeth look excellent after their braces are off. That's pretty important too. =D read more

We have loved Reflections Orthodontics! The building is beautiful, the people are super friendly, and Dr Blackman has treated us like friends. We had to wait an extra several months before starting treatment due to finances but the team at reflections was so patient, accomodating, and reassuring. The waiting room has a game room and mini-movie theater so my littles all LOVE going to sister's appointment! My daughter (8yrs) feels so comfortable with the friendly hygienists. She says they are all so encouraging! read more

Reflections has been absolutely amazing! My daughter (Hailey) is almost done with her treatment and even during this year and all the COVID-19 restrictions- staff have been top notch and wonderful as always! There was no delay in treatment and we stayed on schedule with everything. We love Dr Blackman and all the amazing staff - HIGHLY recommend Reflections for any and all orthodontic needs. We will be seeing them again as soon as it is time for my son to get his braces. Go here - you will not be disappointed!!! read more

I think Reflections does an excellent job with my son who is 11 now and has been going to them for just over 2 years. They do a great job explaining all the steps he needs. They keep me informed and when ever an issue comes up with his braces they are quick to get him in and fix it right away no matter how small it its. They are great working with him he never complains that his braces or retainers hurt and really enjoys going there. He likes the games and staff that make it so comfortable for children. read more

I have been pleased with the kindness and professionalism. Dr. Scott Blackman & Staff have been great from the very beginning making sure I'm always comfortable and I appreciate how much consideration they have for their patients. I have a class three underbite and have always been afraid of how difficult the process could be but Reflections has made it very easy and eased my anxiety. I am grateful for their attention to detail in helping me achieve a great smile that will last a lifetime. Thank you! read more

I had my first Orthodontic visit on Valentines Day and I must say the office is very nice, the staff is helpful, excellent, and friendly in every way possible! I was given a tour of the facility and was presented with a treatment plan rather quickly. It was an amazing Orthodontic experience! I highly recommend Reflections to anyone needing ortho treatment or consult. They treat you like close friends and family! Thank you Reflections for easing my mind and giving me a smile to look forward to! read more