An efficient, friendly, caring business. Very clean. Everyone took their time to make sure I was…read morecomfortable. My surgery went great, had all my questions answered. The Doctor, Eric Hurst even addressed and took care of other skin questions and issues without having to make another appt.

Were you aware that Center for Dermatology is totally paperless? Well I didn't know this before,…read morebut now I do. I received a bill for $32 from a collection agency. I never received a paper bill from Center for Dermatology. I spoke with their billing department about the collections. Their procedure is to show the bill on your "portal". If no response they give you a call 24 hours prior to sending to collections. In my case my husband advised them to call my number because I take care of all medical bills. I did not receive a call or voicemail (like they said they left me). I went directly to my phones deleted voicemails and there are none from Center for Dermatology. In my opinion and for the courtesy of their clients, in the least they should SEND a notice through the mail prior to sending to collections. I'm all for paperless and totally understand that but NOT when they are getting ready to send a bill to collections. I always think about the older generation who does not understand portals etc. I want to add that I love Dawn Sharer. I've been a client of hers for more than 10 years and started with her at Frederick Dermatology. So i'm not complaining about the level of care but if a physicians office cares so little about their client base, that they would not take the time to send a bill before sending to collections, I no longer wish to be one of their clients. I am simply saying that their billing procedure needs to be revised.

I have been a patient of Marcia's for 15 years!! It all started with sclerotherapy and has grown…read morefrom there. She is a master artist with the needle!! Her bed side manner is like a visit with an old friend. No matter the service, Marcia will give feedback on what she thinks is best for you as an individual and your specific concern. Marcia is a shining asset at the CVL Frederick office!! Make an appointment with her today. :)

It was a horrible experience from unprofessional staff to a doctor who talked down to me. It took 2…read morehours to see the doctor. My elder mother and I were waiting in the room for a very long time before I finally went to the front desk to ask if we are going to be seen and if I can get copies of her medical records. I was told that we cannot get our medical records until a doctor signs off on it. They could not tell me if the doctor will sign off on the records or not. I was told I can not get money back for the cost of appointment even if I am not seen. When the office manager came out, she started telling me how they are short staffed, and someone had a baby and COVID. I do not understand why she was telling me personal life stories of her staff. Long story short, the doctor finally came out just to literally turn around and walked away from me to go to see another person! When the doctor finally became available 2 hours later, he started talking down to me like I am 5 years old. He asked me to look him into his eyes when he talks to me!!!! What was that??? I have no idea. I was never so disrespected in my entire life. Never mind I had a surgery on my eyes 3 days earlier and I was wearing special medical glasses and if that doctor went to a medical school, he should have recognized it. Regardless, no one ever talked to me this way. In any case that was rude and unprofessional. The doctor spent ridiculous amount of time talking down to me and telling me long stories about his other patients. The doctor also told me that he did not like how I was not properly translating what he was saying to my mother. That was a ridiculous statement. How does he know what I was saying? Also, she speaks English, and she understood what he was saying without me translating. Again, even my mother felt insulted. That was unprofessional. The entire experience was ridiculous. I was talked down to, disrespected, yelled at and I had to wait 2 hours for an appointment which was useless. I will never be back.

As a relatively healthy woman from the baby boomer generation, in 2015, with no genetic history of…read morecancer in my family, I was diagnosed with a rare form of endometrial cancer. After a complete hysterectomy and minimal follow-up treatment (without radiation), I enjoyed three years of clean health. Then in 2018, I started having digestive issues, acid reflux, insomnia, burning sensations in legs, abdomen, back and face. I was probed, scanned, had multiple blood tests and referred to many specialists. My auto-immune thyroid numbers were through the roof, I was told I was under stress and that I should try counseling. I was prescribed medication for the acid reflux, medication for sleep and told that eventually I would need to be on medication for my thyroid as well. I used the acid reflux meds for two years, and tried the sleep meds to no avail. I was a mess, my symptoms were getting worse and were a huge disruption to my life and I refused to accept the fact that taking medications were my only way forward. While reading an article in one of my local magazines about boosting your immunity through natural remedies, I was introduced to Dr. Ashley Russell, who was a contributor to the article. I decided it was time to forge a new path. The discovery that her office was only five minutes from my house was a sign from the universe that I had to go and see her. To keep this story brief but poignant, Dr. Russell ran tests that none of my other doctors even thought of and was able to figure out the root cause of all of my symptoms, which she treated gently, using natural supplements, nutritional guidelines and suggestions for mind/body practices. Slowly but surely, all of my symptoms quieted down (and went away), sleep returned and my thyroid numbers came under control. Dr. Russell treats the whole body, not just the symptoms. She gives you the time to speak, she takes the time to listen and learn about you as a person. She cares about your whole body health and not about selling quick fixes or products in general. Dr. Russell helped me regain my quality of life and since 2021, Dr. Russell continues to be my first choice when it comes to my healthcare.

It has admittedly taken me a long time to write a review for Dr. Russell as I don't even know where…read moreto begin with how much she has helped me in the course of being one of her patients for the last year and a half. From the beginning, Dr. Russell understood my concern and understood why it was important to me to find more natural solutions to address the issue that I came to her with. From the very beginning, Dr. Russell's approach was different and refreshing. At our first meeting we discussed the reason why I initially sought her care, but then discussed where I was at as a person and uncovered that I really had multiple goals that I was wanting to address. She ordered a health panel and carefully walked me through understanding all the numbers---something no doctor had other done before with me. She answered all my questions thoughtfully and provided resources to help me better reach my personal health goals. The other thing that Dr. Russell makes clear from the beginning is that she wants you to be an active participant in your health and she really means it. She doesn't get offended when I ask questions and doesn't think that I am questioning her expertise or professional opinion. She understands how important it is to me to be involved and fully understand different options, and she facilitates this understanding. In short, Dr. Russell is a truly caring health professional that fully supports her patients. She is respectful, non-judgmental, attentive, and smart. To Dr. Russell you are not a number, but actually a person that she truly cares about. She remembers what you talk about from visit to visit and helps you be accountable toward reaching your personal health goals. During COVID, we have been having virtual telehealth visits that have been seamless. I feel very fortunate to be one of her patients and cannot recommend her highly enough.

Wonderful first experience with Dysport. Joanna was very knowledgeable and helpful. Very pleased !!!read more

I worked with Courtney and Joanna the most, everyone in the office is kind and thoughtful though! I…read moream thankful I found these gals! After a rough experience elsewhere, they took their time to understand my apprehension and wanted me to be as comfortable as possible, and also give me the best possible treatment for my acne scars; went above and beyond for me! I had three Pixel 8 treatments and an intense treatment of CO2. They provided me with follow up skincare, in depth instructions, follow up calls, and two follow up appointments! Every step of the way they took photos to see my changes! I was thankful for this thoroughness I didn't receive at the last office I worked with. My skin looks amazing! No more 11 lines, and my acne scars have improved! I really love their genuine attitude to help me and I'm sure others! Go make your appointment!

I've been going to Dr. Gerald Reed for 20+ years for a chronic ear disease. In the early days after…read morediagnosis his knowledge, patience and treatment helped me learn how to manage my disease. Sometimes when I arrive I do have to wait in the reception room for an extra 20 minutes but once settled into an exam his full attention is on me. I have never felt that he is rushing the appointment and that I am the most important patient at that time. He has a marvelous sense of humor and always makes me laugh. The audiologists have always been great and its so convenient to have everything right there. Over the years the dynamics of the office itself has changed as the staff change but all have been very competent, helpful and kind.

This doctor was very rude and condescending. He does not know how to wotk with children and makes…read moreyou feel stupid. If you need ENT doc for your child, please skip this doctor and go straight to Children's hospital! I have never been on yelp to ever complain about a health care professional but I was so upset with his bedside manner with my daughter and with myself that I do not want anyone else to experience what I encountered with him.

I have been a patient here since January. I have had no complaints. They get you in get you…read morescheduled for your next appointment if you need one and they get you out! The clinician is very smart and nice. This place is great.

I have been doing Biote HPT for 5 years. Best decision I ever made! Dr. Joy is knowledgeable and…read morefriendly. The wellness center is beautiful and clean. They offer many other services to help you feel your best. When you call the wellness center Lori will spend time answering all your questions and concerns. She was very sweet and made my experience so pleasant. I highly recommend them.

I am very pleased with Valley Health Family Medicine. I love the doctor I see, Amber Sullivan. She…read moreexplains everything to you and makes sure uou understand whats going on. she has a great bedside manner and I couldn't ask for any better treatment than what I receive there. Her nurse Pura is amazing too. They have helped me through so much. And I can't forget about the front desk...they are awesome as well. Very pleased in every way.

My pharmacy sent a refill request on 3/12/19. As of 3/18/19 they did not have a response. I called…read morethe office on 3/18 and 3/19 and left messages with no response although the voicemail promises a response within 24 hours. Today I sent in a refill request through MyChart as I sit in an urgent care waiting room where I am paying a $40 copay to get 3 pills to get me through my work trip this week as I am having side effects of not taking it for 3 days now. This is the second time within the past year I have encountered a non-response or over 1 week delay in refilling my medication (I only take 1). Due to the delay in care, the non-response, and poor communication- I am changing PCPs after 5 years with them as there has been a trending decline in their care.