Zach was driving in the neighborh we ood and saw that our chimney was broken and covered with…read morerust _ He explained the situation and consequences We decided to go ahead He took measurements and ordered a few "cap" which would about 3 to 4 weeks H kept us informed, scheduled a convenient time, was punctual, efficient and cleans up all the mess. I'm delighted couldn't want anything more.

From the first call it was a prompt and professional reply. Roy was prompt and even early. He…read moreinspected and check and cleaned everything and any mess afterward. Highly recommend !

Our technician Jose did a very thorough job in our chimney. He was knowledgeable and was able to…read moreexplain what he was doing and made recommendations. I appreciate he was able to accommodate me on very short notice. I called today and he was able to squeeze me in today (12/23). Extremely grateful! Thank you

Very nice technician arrived on time, did the inspection and gave recommendations, and adjusted the…read moreprice as needed. Quick, friendly, good value!

They installed a new complicated fireplace and did an excellent job. Cleaned up well also. Highly…read morerecommend.

They essentially scammed me. I went to them for a chimney cleaning. They told me that they would…read moreneed to do a video inspection (I didn't ask for it). They also told me that they would not do the cleaning if the chimneys failed the inspection. They came out and did a 15 min visual inspection (no video) and said the chimneys did not pass so they could not clean them. However, they charged me over $600 for the chimney video inspection and the cleaning even though they did not clean and did not do a full video. Invoice clearly states "For Services Rendered" and "for level 2 inspection and cleaning" (see photo). So they clearly charged me for services they did not deliver. This is why I call it a scam. They know I am not going to take them to court and waste my time for $600 (though I am positive I would win). I had a ridiculous e-mail exchange with the company rep where he tried to justified this. I'll post the emails in photos. They did not send me the partial refund check the rep mentions. I also subsequently had the chimney cleaned by another company without the inspection hoops Harky demanded. In my opinion, avoid Harky. There are plenty of good, honest companies out there more deserving of your business. Comment post Harky's response. Harky's comment proves my point. They talk about irrelevant information (such as my home inspection) to the fact that they charged me for services they did not provide. To be accurate, their GPS had the car on site for 38 minutes. About half that time they were sitting in their car. I assume they were writing up the invoice so they could get their money. I hope people see past this continuous BS and go to a more honest company. Good news is that I did find an honest local company, had a great experience with them and now have beautifully clean and functioning chimneys.

Walter was clean, efficient and knowledgeable. Very happy…read morewith communication and service!

I was very impressed with Walter. From my first call, I knew that this was the kind of service I…read morewanted. He is very professional and knows what he is doing. We got an appointment within one week, even though it is winter. He diagnosed the problem with our gas fireplace almost immediately within an hour it was burning again beautifully. Walter left our home cleaner than when he arrived. Do not hesitate to contact him if you need fireplace maintenance.

Did a very thorough inspection to check for damage to my chimney. Cleaned everything and gave tips…read moreon how best to keep fireplace in good condition.

From the owner: Hill Country Air Duct And Chimney Sweeps strives to be the best chimney sweep and air duct cleaning…read moreservice company in the world. Our team specializes in air duct cleaning, dryer vent cleaning, and chimney sweep services. We manage projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each project.

This a great service to have done! Just had my a/c ducts, a/c unit and dryer vent and dryer cleaned…read moreby this company. Dan and his helper did a marvelous job! Sparkling! House smells wonderful! They cleaned everything up after too. The price was very good and fair! Definitely recommend!

Detailed and great work. Johnathan was excellent at explaining and communicating. It was all…read moreclear what was going to be done and everything asked for was done professionally. Duct X quotes are on the pricy side of things. On other jobs, I walked away from the pricing and did it myself.

Our gas fireplace needed repair, Rob arrived when he said he would, gave it a good deep clean and…read moreunfortunately it didn't fix the problem, turns out we needed a part and we scheduled for him to return. He charged us about what he quoted us. (Only fluctuation was the cost of the part, which was disclosed and expected) Rob is a professional and pleasant gentleman, I had zero issues and would not hesitate to call again.

Called for repair. Same day response. Courteous and proficient. Fixed issue, cleaned up, friendly…read moreand professional. Highly recommend him.

If you need a chimney sweep call Premium. Came right over and knocked it out. Check out the picture…read morea sweep was really needed.

I called them to fix a gas log fireplace that wouldn't start. One of the technicians came by and…read morespent over an hour adjusting the log arrangement and carefully diagnosing the issue. It turned out to be a problem with the electronic ignition, which wasn't something he could repair, but he explained the issue clearly and told me who to contact to get it fixed. What really impressed me was that after all the time he spent, he refused to charge me, not even for the service call. It's rare to find a company this honest, patient, and committed to doing the right thing.

Had a great experience with Hill Country. We recently moved into the home and figured the chimney…read morewas in need of cleaning as many things around the house had been neglected. James did a thorough cleanup and inspection of the fireplace and chimney. As he started to notice some potential issues, he asked if we had attic access so he could do an even deeper inspection. Unfortunately we found some previously completed roof work compromised the integrity of the flue so he strongly discouraged continued use until a suitable fix was put in place. Although this isn't something he does, he gave me a few options to send me in the right direction. Obviously it wasn't great news but i'm happy to have received the information. Given how last winter was we likely would have used this fireplace and unknowingly would have put our home and family in danger. Thanks James!

First, we sent requests and left VMs to multiple businesses requesting a quote to clean our chimney…read moreand replace a broken gas log lighter bar. James responded within 30 minutes. I never heard back from the others. James was very professional. He arrived a few minutes early, wore a face covering, took care of moving and covering everything, went right to work, informed us what he was doing and what he found every step of the way. He went above and beyond our expectations. His camera inspection allowed us to see the entire inside of the chimney and gave us great peace of mind. He left us with a list of his findings and recommendations after reviewing them all with us. I highly recommend James for chimney cleaning and inspection. He also replaced our broken gas log lighter bar. And, all is well! Tom N, Cedar Park, TX