Red Flags, first impressions…read more First impressions are very important. This store failed miserably. I made an online order for delivery, the next day it was cancelled by the store. I called the store and they have no idea why it was cancelled. Red Flag #1. They made the order active again and gave me a delivery date, a week later. Waiting a week for a delivery from a dispensary 10 miles away...Red Flag #2. I order delivery because I can no longer drive due to eye problems. So they give me a date, they say we'll call you when we are close. I got an email, a text but no phone call and no delivery. I called the store back today and they have no idea what happened lol. I would never recommend anyone use this store, especially if you use delivery. Curaleaf delivers "next day", always has for me anyway. I wanted to shop here because they have products that Curaleaf no longer carries. This store needs to take a look at their business model, whether it's management or not who knows but their is no communication. They lost a "would be" customer.

Wanted to give a good review because i never have a hard time here. Staff is always kind and never…read moregive me an issue. I started coming to the orange park location because the Trulieve in Middleburg was giving me problems. Staff at middleburg just don't seem to want to be there and are kinda rude. Even though the Middleburg location has a drive thru it still is more inconvenient to try and use it compared to driving further to Orange Park. The OP staff are a lot nicer and honestly work waaayy quicker.

DR DIGIACOMO was very attentive, listened to my concerns…read moreregarding my pain. Also recommend new options for my pain. I will definitely continue to visit this location.

Check online to see if any discounts are offered online before booking an appointment!! I booked an…read moreappointment bright & early on a Saturday morning...alongside 15 other people. Apparently their booking system glitched out and allowed double the amount of patients to have an appointment than it normally would. We unfortunately did not receive any accommodation for this mishap, however, I will give the staff props for the way that they were dealing with this overwhelming situation. I would also prepare to receive a level of care that isn't the most professional. Both of my experiences at this location were off putting!

Went in today for the first time and they forgot the one thing I actually wanted when I walked in…read moretoday. I didn't notice until I got home and of course they are closed at like 6 pm so can't call anyone. They also overcharged me for something I didn't ask for but since it was my first time, I didn't notice until I got home and looked at the receipt. And checked the bag. Lady was nice, but I'm very disappointed that I got over charged, missing item (that I paid for)

Surterra should always have hash coins in stock as they fly out the door.It is poor business…read morepractice to not have them in stock. This is why Surterra only gets a small portion of my business

Been coming here for so long, but I really of the poor quality of the pre-rolls. They don't smoke…read moreevenly and I end up throwing them out each time. Even that cute little box of 10 shorties is a total rip of money. Can't you roll a nice tight pre-roll with no air in it so that we don't have to throw this thing out each time?

Always professional, helpful and kind. I appreciate their friendliness and patience! Online orders…read moreare so easy and on time!

Dr. Pulido is heaven sent! He dedicates his time caring for his patients and helping the masses get…read morethe help the truly need! The process was simple , quick and well worth it. I recommend Dr. Pulido 100% Thank you Dr. Pulido!!!

Price goes up and down. Just offer everyone the same daily price. Young lady assistant is a…read morebright spot

I have had nothing but positive interactions with online ordering and delivery. I reside in a rural…read morearea and am unable to travel which is a very difficult position to be in. I have never had to have a delivery postponed or rescheduled and I find the staff here to be very kind, competent and helpful. The only negative experience I've had was just recently when I placed an order at Trulieve. It was cancelled due to staffing issues for two consecutive days and the staff member I attempted to resolve the issue with was floating in another atmosphere. First and last attempt at Truelieve.

By the looks of it, this dispensary is not treating their patients very well....and I concur…read more The 9-5 delivery is inhumane!!!!!!!!!! I stepped into the shower for a quick rinse, and missed my delivery - the manager says 'they only have to wait five minutes'. So, if we utilize the bathroom, you are screwed out of your meds until they decide to come back........Horrible treatment for the patients waiting for delivery. So. Sick. Of. It. At least give us morning or afternoon delivery and at least CARE about your clients.