I had a broken capacitor on my evaporator blower motor. I called Atlas, and for the weekend the…read moreservice call was right where I would imagine it being for an off season emergency call. My experience with HVACR troubleshooting is above average, so I watched how he worked. 10/10 in expertise, professional, and general customer interaction. He didn't try to upsell me, he didn't charge a huge up price on the part (which I was actually expecting him to do). So, although the price might be a little higher than the rest, Atlas will give you the high quality work to match the price you're paying. With other places that have coupons in papers and red flag generating low prices, they are also the ones that I have seen notoriously sneak hidden fees into the final bill... again Atlas didn't do this. If you want fast, high quality work... I couldn't recommit Atlas more.

Shawn with Atlas HVAC was really great. He was prompt, a great communicator, and took pictures of…read moreeverything that he did so I didn't have to climb up in the attic to see what he was talking about. I highly recommend contacting Atlas for any HVAC needs.

With all the choices you have on the island and in Brunswick I have always been impressed with…read moreIsland Air customer service and service from experienced technicians. This company does great work and is always reliable. Go with Island Air.

Mailed my payment to Island Air yesterday and WILL NEVER call them again. My problem is not with…read moretheir work, but with their lack of customer service. A bill was emailed to my husband 3 months ago. He replied to the email with a few questions about the charges. NO RESPONSE from them until the office manager (owner's wife) called me on yesterday to threaten to turn me over for collections. REALLY, I am middle aged and NO one has ever had to turn me over for collections to get payment from me! I had never even seen the email that my husband received from them and did not even know we owed them anything. No only was the office clerk rude, but she accused me of lying that I had not received a paper bill in the USPS at my home address. As I said, the check was written and sent out immediately and I NEVER want to hear for this place again. There are other options for heating and air on SSI. Do yourself a favor and look elsewhere.

Great company and great response time! Called them up this morning, said my A/C wasn't coming on…read moreand my thermostat was blank. They mentioned it may be tomorrow before they could make it, but were here before 12:30PM. Todd comes in, very professional. He goes up to my attic and turns on a shop vac, sucked out whatever was wrong with the drainage pipe like the dang Hawk Tuah girl would do. A/C clicked back on instantly. Just like ole Hawk Tuah, he emptied them pipes like it was nothing. If you ever need your A/C fixed, don't call her - call Climate Controllers. Todd never knew how much he and Hawk Tuah girl have in common.

Service is overpriced and not reasonable. Replaced 8" of copper tubing for leak and recharged…read moresystem. $1500.

The only thing I can say for them is that they have a 100 percent satisfaction gaurantee. We were…read morenot satisfied and had the system removed. They tried to scam my 83 year old father by instlling an HVAC system that was below the level of what he was paying for. They also were mixmatching components, did a poor installation job and left things in a mess. Really shame on you for trying to get away with this. No wonder Lowe's dropped you as a contractor.

Had used them for annual checks for three years. No problems. A/C not cooling so I called them to…read moretroubleshoot. Technician came out and said receiver dryer leaking and needed to be replaced. Was afraid it was going to rain so he couldn't do the job but added freon so we could keep cool and said he would be back the next morning to do the job. A/C still did not cool after he left. Next morning waited until 10:30 to call shop as no one had shown up. We were told we were not on the days schedule and notes from tech implied we would call to set up an appointment. Earliest they could get to us would be in two days. Not what I wanted to hear. We ended up calling another company and got everything fixed that day. Other company also determined that the problem was not the receiver drier but blower motor module instead. Only positive with AC Guys was that they did not charge me for their visit. I will not be using them for any more a/c problems. Very disappointed in their customer service.

Extremely pleased, everyone involved, from the owner to the office personnel, to the technicians…read moredoing the installation were top notch. I would highly recommend them .

I can no longer recommend this business after 20 years of patronage…read more We scheduled routine preventive maintenance 3 weeks out. On the day of, we received a call saying they were backed up with people who didn't have a/c and could they come another day...we said sure, just come asap. Two days later (Saturday) or a/c went on the blink and we called for service. They had the gall to charge us for after hours service, while the problem would have been averted had they come when scheduled.... They only repaired the immediate problem; didn't perform the preventative maintenance and insisted charging an emergency fee. We said no way -- now they wont service us because we wont pay the 85.00 emergency charge.... FINE! CYA morons!

Called 5 times regarding a diagnosis to talk about coming back out to repair. Kept getting told…read morethat I would get a return phone call but they NEVER would call back. After two weeks of this I finally said "Next" and immediately found someone else who came highly recommended that put me on the schedule for the next day. I would not recommend Hendrix at all. Their customer service sucks and they apparently don't want the business

the service itself was fantastic, and Matt was super kind and efficient, but I feel like I…read moredefinitely got screwed on the price!! our capacitor was not working correctly, Matt installed a new one in under 10 minutes... it sucks that a $25 part cost me $359 to get installed!

I'm so thankful to Carter at Beckham Heating & Air for his prompt response and for being able to…read morereplace our thermostat immediately! It's good to know they continue to care for the unit they installed decades ago! Would recommend them highly!

Very responsive when I called to schedule an appointment (other places wanted to put me off for a…read moreweek or 2!!)! They were able to come out the very next day! They said they would call before they came (which they did) & the technician they sent out was very personable & efficient! It ended up being a minor issue (thankfully) but I won't even THINK about calling anyone else when I need something done again! Thanks!!