Service requested this morning and James J. showed up this afternoon. Fixed all my issues and now…read morehave cool air. James explained everything as he fixed it all. Thank you for your help James. The helpfulness of Shelby, at the office was awesome. GKC

my central unit went out so I called these nice folks for an estimate to replace the system . They…read moreshowed up on Saturday morning around eight a m, replaced the entire system cleaned up after themselves and was out of here by 2 pm. They are very professional people who do what you need and explain in detail what was done . No nonsense and I highly recommend them for any hvac problems you may encounter !

I had a broken capacitor on my evaporator blower motor. I called Atlas, and for the weekend the…read moreservice call was right where I would imagine it being for an off season emergency call. My experience with HVACR troubleshooting is above average, so I watched how he worked. 10/10 in expertise, professional, and general customer interaction. He didn't try to upsell me, he didn't charge a huge up price on the part (which I was actually expecting him to do). So, although the price might be a little higher than the rest, Atlas will give you the high quality work to match the price you're paying. With other places that have coupons in papers and red flag generating low prices, they are also the ones that I have seen notoriously sneak hidden fees into the final bill... again Atlas didn't do this. If you want fast, high quality work... I couldn't recommit Atlas more.

Shawn with Atlas HVAC was really great. He was prompt, a great communicator, and took pictures of…read moreeverything that he did so I didn't have to climb up in the attic to see what he was talking about. I highly recommend contacting Atlas for any HVAC needs.

Extremely pleased, everyone involved, from the owner to the office personnel, to the technicians…read moredoing the installation were top notch. I would highly recommend them .

I can no longer recommend this business after 20 years of patronage…read more We scheduled routine preventive maintenance 3 weeks out. On the day of, we received a call saying they were backed up with people who didn't have a/c and could they come another day...we said sure, just come asap. Two days later (Saturday) or a/c went on the blink and we called for service. They had the gall to charge us for after hours service, while the problem would have been averted had they come when scheduled.... They only repaired the immediate problem; didn't perform the preventative maintenance and insisted charging an emergency fee. We said no way -- now they wont service us because we wont pay the 85.00 emergency charge.... FINE! CYA morons!

My AC conked out on a Sunday (and hottest day of the year). I held out with fans for as long as I…read morecould but called the extremely pleasant 'on call' employee who sent Brian right over! What a nice guy-- he went up into my attic (ugh) and did some magic! I recommend this company 100%!

Great company and great response time! Called them up this morning, said my A/C wasn't coming on…read moreand my thermostat was blank. They mentioned it may be tomorrow before they could make it, but were here before 12:30PM. Todd comes in, very professional. He goes up to my attic and turns on a shop vac, sucked out whatever was wrong with the drainage pipe like the dang Hawk Tuah girl would do. A/C clicked back on instantly. Just like ole Hawk Tuah, he emptied them pipes like it was nothing. If you ever need your A/C fixed, don't call her - call Climate Controllers. Todd never knew how much he and Hawk Tuah girl have in common.

Folks, it is hot out and you know the ole ac goes out at the least convenient times. Please if you…read morelive in Glynn County and surrounding areas do not call The AC guys. Someone from.their company installed this part on my ac approx two years ago. Two competitors confirmed it caused a slow leak of refrigerant. Fast forward two more years...they charged me $120.00 to roll a truck, without disclosing tje fee ahead of time. I did write the check, so shame on me, but I put a sto payment on the check because they did not disclose the truck roll fee and I found out I had been frauded on previous service. I called immediately to tell them I was putting stop payment before they even submitted it to the bank. They said they would let ow ers know and I never received a call. Then, I received a statement and sent an email detailing all the reasons why I was not going to pay including I never received a confirmation call they were showing up. Last night I got a bill in the mail, and called in. It was after hours and I was told no way to reach the owner...guess that was wrong Rob did follow up a couple times until I had ti.e to call him back. Here's where it gets crazy, hes blamimg me.for not wanting to pay for crap service. He told me he thinks I don't want to pay because I didn't get result I wanted. Funny thing is I did pay, and less too because one of his competitors waived his hourly to refill the freon because I was duped by ac guys. Here was what AC Guys offered me: Well you have a freon leak dont know where it is, could last couple weeks, couple months, maybe a couple years! We just can't know unless you have someone else come out and trace the leak...and it was a leak their guy caused. Maybe I should charge AC guys for putting the wrong part on the ac. Maybe I should send a picture of the wro g part they installed to the EPA. For Rob's part...when I told him I would post on socials he said he would respond...these guys are now a franchise group with franchise fees and overhead. My opinion stay local for trades, away from franchises, Go ahead go to AC Guys website, zero, none, nada about truck roll fees. Book appt with them online...same thing, nothing. They dont say a damn thing about it until they get ready to leave, and then blame customer for letting them in (because I did have several others coming that day...none charged me to roll a truck) in the first place. So do what you want Nottinghill but as for this dude, never again! Looking back, wished never ever gave these dudes money to put the wrong part on my system, which is what caused this service request anyway.

There's not one aspect the installation that they did that we didn't have to fix or repair after…read morethe fact save for the Carrier unit itself. Really botched the drainage pipes and damaged the house.