My husband and I were in need of a deep clean for a small rental house. We called and Mary was able to provide the service next day. All the other businesses that I called were not available until next week or required an on line appointment. The crew arrived on time ( actually called to say they were ahead of schedule and arrived early , with our approva)l. They did a great job on a very old , poorly maintained house. The staff was professional, friendly and did above and beyond what we asked for. I highly recommend this company. read more

Hi. Green Clean Homes came through for my son's new apartment. Mary was so helpful and detail oriented in getting the apartment cleaned! She stayed in touch throughout the whole process to make sure it was move in ready! I highly recommend Mary and her team to get the job done! Thanks Mary, SS read more

Mary Held was the original owner of this previously well-run professional company. She sold the business to someone else. I should have listened to my instincts when I did not hear back from the owner after sending her some documents. When she finally did communicate with me we set things up (again) and I scheduled a meet and greet for the two women who were to come to my home. Only one could come. She was professional and I looked forward to her arriving with her teammate the following morning. I waited for almost an hour - no phone call, no email, no message. I finally heard there was a problem with transportation and a convoluted weird message about 'not being able to accommodate me'. NO APOLOGY, no follow up, nothing. Not even an offer to help me find another company! Melissa Reynolds, despite her shiny promise of her employees being great, did not behave in a polite, respectful or business-like way when the was having a 911 on her end. Her sister was fielding calls - Melinda finally admitted to me she couldn't open docs I'd sent her weeks before. This is no way to treat clients or other women. I expect more from a woman who runs her own business. I am posting this as a warning to others who may 'hear one thing' and experience another, as I did. I spent over an hour talking with Ms. Reynolds the first time I called her....attempting to get a sense of her values and professional ethics. I don't think this would have mattered much. I will never forget how I was treated and hope no one ever experiences the frustration and weird communication like I did. I found this experience to be highly disappointing and cannot refer or recommend this company as it stands in ownership now. I waited over a week before posting this review. Not a call, no message. Nothing. The business/customer relationship simply evaporated leaving me feeling frustrated, angry and confused. I also had no cleaning crew that day and had to start over in my search. I miss Mary Held dearly....she did things much differently. The new owner is smearing her well run practices with shoddy business manners and communication. read more

I'm the type of person who likes things really clean. If you're like me, don't bother with this cleaning crew... They may do an adequate job for someone who has low expectations or requirements.... I've wondered if it is because the cleaning crew isn't experienced... Keep in mind this company has only been in business for a few months... It would appear i'm not alone.... look up their Google+ reviews. Their shtick is that they only use "Green Cleaning Supplies"... I've found these cleaning supplies to not clean as well as typical cleaning supplies (used for generations i might add). It's too bad you don't have any options between green cleaning supplies and the typical cleaning supplies... If you're not satisfied, you're out of luck... ask about their satisfaction guarantee and then you'll understand what I mean about you being out of luck... Finally, there's nothing luxurious about this cleaning crew... The cleaning ladies don't even where a company uniform/polo/t-shirt. Quoting a previous review because it sums it up nicely... If you do end up working with this company, my suggestions are: 1. Ask Mary for experienced staff. 2. Do walk-through after the cleaning to make sure everything is covered. 3. Remind the staff when the scheduled time is up. Hope this review is helpful. PS: I just noticed something... Did you notice this company's filtered reviews? Even one by the owner for violation of Yelp policy? http://www.yelp.com/faq#what_is_the_filter Make me wonder why they were filtered... Thank you yelp for looking out for the consumer. read more

I would like to warn people from doing business with Green Clean Homes. I have had to contact my bank about credit card fraud after the owner demanded more money on a job she bid and completed in the time required. I have had a horrible experience with Green Clean Homes, and hope to prevent other people from having a similar experience. First, they did not arrive or contact us after a billing issue after scheduling the first time. Rather than contact us to resolve the problem, they simply did not show up. Secondly, the owner will attempt to renegotiate the pricing after the bidding and completing the work. She has a history of extorting customers for more money after bidding and completing (or partially completing a job) see her other reviews. Her professionalism is clearly lacking and she can become unstable and hostile. She has made my team very uncomfortable. Take your business elsewhere....not worth the headache. read more

I actually was sooo happy with my first cleaning.So much better and efficient than the other two services I have tried in Gainesville. Fast, efficient, really thorough, and they were intelligent and took a lot of initiative to tackle everything. Love the aromatherapy. read more