Always friendly service and best place for picking up our pet supplies. We have 2 cats and we never…read morehave an issue with the products or parking for this location. We're so grateful for the smiling faces and generous help when we have a pick-up or delivery order. Although it took a minute to setup our rewards online, we appreciate being able to rack up points for rewards.

Courteous and professional staff. Very helpful when looking for food or toys for your pet. I highly…read morerecommend them.

Was about to take a lovely little lovebird from this man as I just lost my senior cockatiel a few…read moredays prior (who apparently died too young! He was 17 years old as far as we knew and came from an animal hoarding scenario) I had filled out paperwork and made a payment to claim the bird. And upon leaving and discussing Bill's comments and general attitude towards me, we turned around and I canceled my adoption agreement the same day. His list of comments were endless, alot of which I will include here. And might I add were delivered in an overly customer service-y level of passive aggression. (Ive worked in retail almost 10 years, I know it when I hear it.) - My sun conure is on a seed diet (hes very picky and will not touch any veggies i give him.) That was an issue - the cage i had left from my late cockatiel was "too small and he'd never put any bird in that cage." (My Tiel spent the last 5 years of his life in that cage with no issues. No crest fatigue, always ample food and water. Bird was arthritic and had lowered mobility in his old age) - Attested that I was wrong about being safe with my animals. I have 4 dogs and 2 cats. Dogs are always outside when my bird is out of his cage and my cats show no interest in my birds or are never in the same room as my bird. I was met with a "thats what they all say" comment and "it only takes once" - Continued to make me feel guilty about my own birds passing away "prematurely" in his eyes (17 yr old tiel, 10 year old tiel, both of which were rescues from animal hoarding scenarios so we have clue how old they truly were, nor what their health was like.) -Asked if I had an Avian light. I said my birds were near an window and he insisted "oh thats not enough because of the high efficiency windows in all homes nowadays." (Also felt the need to mention he was a realtor?) I wound up canceling my adoption because it simply feels like Bill is setting potential bird owners up to fail with his harsh criteria. There was so much i could see that he would find issues with in my home and probably deem me "unworthy" to adopt one of his birds. I can promise the birds I would get from him would have a better life than they currently do in a dark, dirty, run down home thats been converted into a bird shop. If you're seeking a feathered friend I suggest taking your business elsewhere unless you want to be plagued by anxiety of losing the $300-$800+ amount youd be paying for a bird you would never receive because you were "an unworthy owner" (Literal clause in the paper work that stated if Exotic Bird Ranch deemed a client unfit to own a bird that no refund would be given for the adoption price.) Copy and pasted from my Google review.

Bill is amazing loves his birds and makes their future his priority. I just adopted my second bird…read morefrom him. I took my first adoption to be boarded while we had some major sheet rock and painting done. Well when I walked in this little tiny Goffin reeled me in. Bill held him for me until the work was done. I feel because he knows the bird will have an amazing home. I've read some bad reviews about him and I can guarantee if he denies an adoption it's because he feels it's an unsafe placement or not a good fit. He told me many things I had to change to make my home a safe environment for a bird. Not a problem it's the birds that matter. Here's my second adoption from Bill.

would not return heat bulb that did not work out of the box. (Purchased one day prior) Said manager…read morehad to be there to return. This is Fraud on return trip very rude service to my 12 year old Daughter. will not ever do business here again

Everyone that works here is knowledgeable and nice. I always get my crickets and tarantulas here!…read moreLove this shop!

The doggy day camp was awesome…read more My pup had so much fun The only problem is I booked the day camp for our 3 pups over a month in advance and they neglected to tell us the pups couldn't be together after hours. You can only have 2 pups per room now, which is different than in the past. This was not a problem in the past so I don't know if they overbooked or this is a new change but I knew my pups were well Taken care of while they were at camp. It's a shame I had the one up before they kenneled him by himself.

Everyone has been great helping our new pup socialize at camp. He loves his camp days! Special…read moreshout out to Grace for walking us through all of the puppy calming options/recommendations. Thank you for taking the time!

Maegan was amazing! She helped me pick out a flavor my Frenchie would like and good for her, gave…read moreBryn treats and carried the bag out to my truck. thank yo!

I shopped at the North College store this morning. I picked up a basket on the way in, and placed…read moremy shopping bag in it. I shopped, loading 22 rawhide chews and 6 cans of dog food into the basket and bought a 22lb bag of kibble. When approaching the register, the cashier put the bag of kibble on the counter, then placed the basket on top of the bag. She then took the rawhide chews out of the basket to count them. When she finished, she put the rawhide chews back in the basket ( shopping bag? ). I cashed out. The cashier asked if I would like help carrying out the bag of kibble. I said, "Sure.". She then stood there. I got the message that she was not going to load the grocery bag with the items in the basket. I reached for the grocery bag and proceeded to load my items, one by one, into the bag as she watched. When all were loaded, she removed the basket from atop the bag of kibble, reached for the bag of kibble when I then said, "I'll get it." As with other reviewers, I'm wondering about customer service at this store.

This was a fantastic experience. Wagz was able to get my dog in for a bath quickly. Jamie did such…read morea wonderful job and my girl looked beautiful. The store itself has so many fun things for your pets as well. Everyone was very friendly and kind there. I felt very welcome as did my Maesa girl. Thank you for your kindness and great work. We will be back.!!

The small business scene for pets has been, and probably will forever be, the best places to get…read morepet stuff. This place is no different. While we were out in Fort Collins, we figured to grab new things for the hellhounds at The Mausoleum. This place had some good rolled cheeks for a reasonable price, and it is their favorite. We also found a few decently durable toys with ropes in them so the barking dorks at home think their new toys aren't detroyed seconds after they get them. Some prices are a bit high, though, even for this goblin. All in all; Decent place to hit up.

Great local pet store with a huge selection and friendly staff. The only place I get pet food!read more

I will not get my dogs food anywhere else. These guys are small and local. Their staff is always…read morefriendly and very helpful and willing to answer questions or show you where something is. Before when I needed to get a harness i have a dog who has some dog aggression issues and they brought stuff out to me so i could try it on her and figure out what would work since she could not come into their store. Friendly dogs ARE welcome in the store. Since covid started they have offered curbside and delivery service. Although their store is open again to the public, masks are required. for those who can't get to the store or dont want to wear a mask the option of curbside is very nice! You just call in your order and pre-pay and then you can call when you get there to pick up if you are doing curb side and they will bring it out to your car for you. I have definitely appreciated this service and have utilized it since covid started. When i have been in, in the past, in person, they always offer to carry my purchases out to the car for me. Usually i decline as i can do it myself but its nice they offer that. The store is small but they have plenty of stock and variety of dog and cat stuff. They do even have a small fish section. I highly recommend this store! And it is always great to support local verses big chains.

Rude people!!! Absolutely heartless management and staff. DO NOT RECOMMEND! They over charge on…read morefood and supplies anyways, better off taking your business to Pet Supplies Plus where the management and staff as well as prices beat this company over and over

The store is a good size, but not massive, so I was surprised how many great high quality food and…read moresupplies they have, and all attractively laid out and easy to find! My dog is a VORACIOUS chewer and makes short work of anything I give her, but their beef tracheas in the bulk bins held up longer than almost anything I have ever seen, and for just $4.99! The tripe stick was gone in 30 seconds. The cod skins don't last long, but they are only 99 cents, so they are a fun and different treat for them! They had lots of really awesome toys and the staff were wonderful. I think this is a great place to shop for all your pet needs. They also have a doggie self-serve wash there! (obviously, it's you serving the dog).

Front Range Natural Pet supplies is a nice new store. Friendly owners, small local store which is…read morenice inside and a great location.