You know it's never a good situation when suddenly your car refused to start. I was stressed out…read moreand in a total shit moment when a used car that I bought suddenly decided not to start up again after it was working until the time I parked at a parking lot of a shop in center city ABQ. I called the car fixing company that I trusted (thanks to C&S Automotive) and after asking me some questions about what I could do for my car to see if it would start (it would not!), they recommended I get my car towed to their shop so they could help take a look....an that's when I looked up on Yelp and called InterCity Towing company. The operator was very kind and understanding. They took the time to politely answer the call, get some information (car type, pickup and drop off places) and give some estimates on what it might cost (REALLY reasonable by the way)...and time it would take to dispatch the towing truck to the place I got stucked (less than 30 min away by the way!). Before 30 minutes passed, Rusty showed up all smiley and friendly. He was quick to determine how to get my car out of the parking lot...let me be a kid to even play with his truck to up and tow my car onto his truck a bit..and poof..we were on the way to my preferred carshop. He was friendly (I learned he has been driving/towing for the past 17 years!!...and talked about some towing drives that he had to make interstate to Florida, etc, too...dang what a life!!!) and genuine and I was very happy I picked InterCity Towing and thankful that I had Rusty who was totally a sweetheart guy to help make me feel like my car situation was well taken care of. At the drop off, he also helped talk to my car shop and pointed out some issues he saw with my car in case the car shop could see if there was a problem with it, too. Thank you!...I'm very thankful for Rusty's service and kindness! Thank you! I hope I never get to be in a towing situation again...but if in an unfortunate situation that I needed my car to be towed again in greater ABQ area, Inter City will be my one and only one choice again!

We have been using intercity here at Dispatch Wrecker Service for a few years now and it has been…read morenothing but pronominal service. The services they provide are top tier and we are very happy to have such good company for all of our towing needs.

My Tesla got a flat while in Albuquerque, called Tesla roadside assistance at 1pm mst, who then…read morecontracted Macy's towing, Macy's quoted the Tesla agent a truck was available right away and it would be 15 minutes for the tow to arrive, a service appointment was booked given the time frame the agent was quoted at the same time they booked the tow, I was listed as a will wait for tire service which was to be done the same business day, after waiting several hours, the less than stellar tow driver finally contacted me at 4:30pm stating he would be ready to pick up my car in 45 minutes he had just woke up from a nap and seen that he had to tow me but still needed to eat something first, when he arrived he seemed under the influence asking if I still wanted a tow and babbling on, at this point the service center was closed causing me to be stranded until the next afternoon for what was to be a same day service. Would not recommend Macy's towing to my worst enemy. The hour and a half worth of sentry mode footage I recorded of him sitting in the tesla lot after dropping my vehicle sure makes him and macy's tow company look some kind of way.

My Subaru died half way between Albuquerque and Santa Fe. Pete's Auto care (also awesome people)…read morerecommended Macy's towing. George was there in less than an hour. We are already at the mechanic's shop before 11 am. George was efficient and personable and professional. And they make great beef jerky!!! I can't wait to try their hot Cheeto flavor! Thank you for the rescue. Also very reasonably priced.

All I can say is they are great--not just once, but twice! We needed them when our RV engine died…read morewhile I was on my way to California from North Carolina for a big meeting. What could have gone wrong did, and that was with the RV. Knittle's Towing came out quickly to help with the first breakdown, allowing me to get back on the road with the car rental. Weeks later, I had to tow it from one shop to a Ford dealership, and once again, they responded quickly, professionally, and with a friendly attitude. It was the same guy who towed us again. I highly recommend them for towing, especially if you have an RV. Thanks again, guys, for your help!

terrible rude driver who don't understand the laws you can't towna vehicle with a person in it…read more while waitijg for my wife to come out of the bathroom a driver started yekkibg at me becuside he was Ina hurry he wasnt even towing my vehicle he has no right to tell me anything

STATEWIDE CAME TO MY RESCUE!!! On Sept 8, 2022, I was…read morestranded with two flats, and one spare, so I called my insurance company to find me a tow. Oh they got me to their tow department real quick. It's a service I pay for. Two hours after my call, to USAA, nothing, no tow, no call, not even a text. Frustrated, i, decided to call local tow companies on my own. Took StateWide less than 45 minutes to travel across Albuquerque, over to Bernalillo to save us. Not that I plan on getting another tow anytime soon, but I feel comfortable knowing, I now have Statewide on my emergency contact list. I can just submit my receipt to the insurance company and forgo the 3rd party and the wait time. THANK YOU STATEWIDE TOWING, you really did save us!

Contacted Sergio early in the morning for a quote. He quickly responded and he's very well priced…read morecompared to others (I had contacted several other places before deciding on statewide towing). Called him back later the same day and he was able to get my car to me by the quoted eta which was very fast given how busy he was! Very pleased with the service I received and will keep this place in mind for the future.

What a great experience! Reasonably priced and arrived right at appointment time. Friendly staff…read morethat took special care with my car. Thank you.

The best tow service in Albuquerque and maybe even the stat. Great customer service. They actually…read morecare about you're care like its there own. Would recommend this tow service everytime.

Their service was awesome. I would highly recommend them. Their price was fair, and they were on…read moretime and highly professional.

Andres has a great tow unit and he's a great guy to help you when you're in a bind. Not only did he…read moreprovide a easy, quick, pleasant tow but when he dropped me he took a look at my engine and gave me his opinion about my problem. And he was close to right. Not he tows ... he's not there to be a mechanic but any time someone steps to help in the way he did by taking a couple extra minutes ... that's nice and worth consideration when you're needing help.

"I was stuck in sand outside the city of Albuquerque, NM, needing an immediate winch-out. Star…read moreMotion Towing and Recovery brought a winch truck and positioned it carefully before pulling. It took 30 to 40 minutes from arrival to pavement. Professional handling of an embarrassing situation. Specialized recovery pricing was reasonable and appropriate. Got me moving again competently."

Your Auto Rescue provided excellent towing service, giving me updates on his ETA to my remote…read morelocation. My car had broken down in rural NM. After the tow, he stayed in contact with me over the phoneto help diagnose the problem with the engine. He was an expert at this too since he's also an ASE-certified master technician. Since I had some auto repair tools and interest, he walked through a tricky diagnosis and we found one faulty fuel injector. Replaced it and vehicle runs great. Another shop thought the head gasket would need to be replaced, which would have been a very expensive repair and not fixed the problem. So Brian with Your Auto Rescue had probably saved me $1000 in repair costs. I'm so very thankful to him for his work with me way beyond the call of duty.

I wish we would have gotten our drivers name. He came to assist my friend with a tow through AAA…read morein Taos Country, Carson area on 10/19...he REALLY went above and beyond to help a woman and her child in a witness protection situation. He took a risk...ended up getting stuck BUT was able to get himself out unassisted completing a task that half dozen men at other tow companies and the NMSP dispatch said was impossible. This man isn't just a HERO he is a GENIUS. The world needs more men like him. As for the equipment this company have him to operate...it was really in sad shape. No passenger window, taped up steering wheel and who knows what other maintenance and safety hazards the company has neglected. I hope this man not only is able to keep his job, I hope that you PROMOTE him. With his skill...knowledge...determination...and work ethic he should be running the company. Please fix your equipment and treat your employees BETTER...I left the same review for AAA for accountability sake. Please do better....your driver deserves a medal of Honor