This is the second time this year I used N and Y Towing for my truck and car. Their service is…read moresuper prompt, highly professional and very courteous. Communication and coordination between office, driver and me to get the job done on time was excellent. I also suggest that car dealerships recommend N and Y to their customers who are in need of a tow. Fairly priced and friendly. Thank you for a haul well done! Mike R.

BE VERY CAUTIOUS W/ THIS COMPANY AND IT'S OWNER, MARCOS RIBIERA!!! They will come to tow your…read morevehicle and tell you that they have a dealership, junkyard, and mechanics that will fix your vehicle for a fraction of the price. DON'T FALL FOR IT LIKE WE DID!!! We originally left an outstanding review for this company over 7 months ago as we were under the impression that they had done incredible work and made an ethical business transaction by the way it appeared on the outside.... UNTIL OUR CAR HAD BEEN SITTING FOR ALMOST A YEAR BECAUSE IT WAS NOT DRIVABLE!!! And we found out that they hadn't fixed the car properly at all, including not aligning the fender, leaving sensor cords cut unattached, didn't fix the radiator structure, didn't replace a battery or radiator, left car doors not aligned where they'd close right, didn't match the paint, and many more negligent work including using screws in areas where it needed welding!!! THANK GOD NONE OF US GOT KILLED DRIVING THAT CAR BACK FROM ABQ FOR THE 2 ALMOST IT TOOK TO GET HOME!!! We finally realized that this owner & his employees had ripped us off! We should've known when nobody rarely got back to us in the first 3 months they had our vehicle. We trusted this guy & actually felt like we had developed a friendship w/ him all the while he was making excuses as to why our vehicle still wasn't ready. He was also throwing his workers under the bus. Then upon pickup, the battery was dead, and a few miles down the road to Firestone, we found out that the radiator was completely cracked. N & Y Towing had to come right back to pick up the vehicle, and had it for another month! We asked for invoices, and got excuses. Luckily, I made notes of the CASH sale price and the few rinky dinky things they tried to list on a piece of paper that was done. It still couldn't be driven because they sent us home with no windshield wiper reservoir. Marcos tried to tell us that his dealership couldn't find anywhere to order it. That ended up taking until January of 2025 where I decided to look it up myself. Walmart had it! Parts Geek had it! It was easily accessible. We took a chance & drove it into Santa Fe to have the head mechanic at Toyota install it, only for him to tell us that he couldn't due to the internal & outer structure of the vehicle being a complete mess. He took several photos to show the horrible situation. The Toyota mechanic initially thought that the frame was bent. So, I contacted Marcos to ask why his mechanic didn't tell us it was bent... because in April of 2024, his worker, Kevin, told us that they assessed the vehicle as not having a bent frame. We finally got it to an extremely credible frame mechanic shop who sent us over 20 photos of the dangerous work this guy did, putting our lives at stake. And get this: THE FRAME WASN'T BENT!!! I contacted Marcos the entire months of January and into February to show him all the photos & the neglectful work his employee did. He responded maybe once or twice on text & once on a phone call in which he told me that he had nothing to do with this guy... and it was going to be impossible to get any money back. Yet, ALL transactions were done through Marcos!!! This company has extremely expensive tow trucks. And we thought they were the real deal, as both a tow company & dealership. We are kicking ourselves in the butts for not checking them out first. And I know it may look like we're idiots, but trust me... Marcos made everything sound legit. Even so much as selling us a 2013 Denali in November of 2024 as a loaner for our tenants... as we were still waiting for him to get the part needed for our own vehicle. Only for them to take it to the MVD to register it and Marcos OR his Wife not owning the title to it!!! We are extremely intelligent people and all about GREAT VIBES... and as clear as day as it looks... we STILL got ripped off!!! Very disappointing. We thought he was a good guy. If you have any issues like this, please contact AAA as they are contracted with them. Zero stars if I could...

Very kind people. I was stuck after hitting a chunk of concrete on I-40 west of Albuquerque. Amador…read moretowed my truck and took care of me like I was his own. Definitely a great place to have repairs done!

Do NOT bring your vehicle to A & S Auto/Truck Care for automotive repairs or servicing! Coming…read morehere was an expensive mistake and an extremely negative experience. I am giving it one star since I don't have the option to give it none. Regarding the owner who was also the mechanic (Armand): * Over charged for services and parts provided * Did not itemize my bill and could not explain the total cost * Did not guarantee the work provided * Unprofessional and combative * Refused to listen to the car the very next morning after repairs were completed as it was still making the same noise I had taken it in for * He said, "Maybe you're just hearing noises you want to hear" instead of asking me to bring the vehicle back in to listen to it as a professional should have offered up front * Stated it was a new noise that I was hearing without re-inspection of or listening to the vehicle again * Stated I would have to pay for more services and parts since his original diagnoses did not resolve the issue. He said this without looking or listening to the vehicle again. * Put two gouges into my brand new rim as well as other smaller scratches * Vehicle came back dirtier than when I left it off * He was more interested in his cell phone than listening to the car issues and getting the keys and locking lug nut when dropping it off for repairs * The facility is disorganized and cluttered and the parking area is covered in debris Overall, this was an incredibly disappointing experience. I am completely shocked at the owner/mechanic's lack of professionalism and combative nature. I can't help but think his defensive behavior is due to his untrustworthy workmanship. He was abusive and accusatory. I thought he would simply ask me to bring it in to listen to it or ask me to give it a couple days to let the parts break in. When I told the owner/mechanic that I was going to recommend my dad cancel his upcoming vehicle appointment and write a review of my experience he said, "do what you gotta do". During the one short follow up call I made, he said he was "very busy" and had "work to do" before hanging up (this would have been an even shorter call if he had just told me to bring it in). Clearly, A and S does not care to retain customers for future business. I will never use this facility again and you should not either.

Acme came and got me for what was a pretty difficult tow - I was broken down nose-in at a curved…read morefast food drive-thru. My breakdown was additionally "exciting" because it was an axle thing and the tire was just dangling there, unable to roll. It would have to be dragged onto their truck, which could easily cause additional damage. The tow truck driver was awesome about loading and unloading slowly and carefully to try his best to eliminate anything snapping off as a result of the drag. I told him afterwards that was painful to watch and he said, "Ma'am that was painful to do." hahah I appreciate his attempts at a soft landing. Rates were reasonable, far cheaper than what I was expecting and dreading for a drive to a completely different county. I called back shortly before they arrived to change the destination from my home to an unopen mechanic shop that was willing to take me, and there was no hassle about that. (The additional cost was a measly $10 because it was just four miles further down the road.)

I'm here in Seattle, WA with my parents stranded between Cuba and Negazi, NM at 7pm on a Friday…read more Our roadside assistance through insurance said they would find a tow. After two cancelations and two hours, nothing. I decide to take matters into my owns hands. List of every towing company within 100miles of Albuquerque created -- Grok rocks. Call #1: Acme. Acme has a deal with local govt where they must respond within a strict timeframe. My parents are way outside this frame. Instead of hanging up, he said he gave me a list of folks he thinks are within range. 5 names and 5 numbers. We end up finding help. About 30 mins later my phone rings -- private number. It's Acme, just checking to see if I've had luck or if he should jump on the phones with me. This type of character is rare. The type you only stumble upon once in a few years. The man behind Acme is the real deal, he cares -he is selfless. I remember when I use to carry this character around. I'm taking this lesson as a reminder. I need to be more selfless.

These guys do not mess around!! I had a serious rollover in the Jemez Mountains and my vehicle…read moreended up in the river down a 30 foot drop. The tow truck driver showed his experience and made a recovery that surprised all involved. Thanks to Boss towing for all your hard work, during and after recovery/storage. No offense , but I never want to meet by accident again! But if I ever need anything I know who I'm calling first!!!

Boss Towing came to me rescue on a crazy afternoon in the 1st day of reopening from the pandemic…read more They were Fast and courteous and willing to listen to what I actually needed done. Thank you so much! If I Ever need assistance or a tow Boss is now my Go to service!

Timmy Tow made our very stressful situation almost stress free. We have found ourselves in need of…read moretowing services every a handful of times over the years. None have performed as well as Timmy Tow.

Very amiable young man, Timmy. And thoughtful. He brought propel waters and snacks knowing we would…read morebe sitting in the high heat until he arrived. Very professional loading also! Tied down our vehicle using more tie downs that DOT required, so our vehicle very secure. He's a little cheaper than other tow service.

I got a flat tire on New Year's Day and the next day (Friday) very few tow truck services were…read moreopen. This one was though! And Moe was very thoughtful about quoting me a price and wanting to get to me in the time frame that he had promised. Moe was right on time and super nice and cheerful about the whole thing. He put the donut on my car, put everything back together carefully and charged me what he had quoted over the phone. I'm saving his card in case this happens again because his price was lower than everybody's and because he did everything exactly as he promised. You won't go wrong by calling Moe!

Moe was great!!!!!!! Copart was difficult, issues with their app during pickup. Moe was able to…read moreget it done. Thanks again for your help!!!!!

Your Auto Rescue provided excellent towing service, giving me updates on his ETA to my remote…read morelocation. My car had broken down in rural NM. After the tow, he stayed in contact with me over the phoneto help diagnose the problem with the engine. He was an expert at this too since he's also an ASE-certified master technician. Since I had some auto repair tools and interest, he walked through a tricky diagnosis and we found one faulty fuel injector. Replaced it and vehicle runs great. Another shop thought the head gasket would need to be replaced, which would have been a very expensive repair and not fixed the problem. So Brian with Your Auto Rescue had probably saved me $1000 in repair costs. I'm so very thankful to him for his work with me way beyond the call of duty.

I wish we would have gotten our drivers name. He came to assist my friend with a tow through AAA…read morein Taos Country, Carson area on 10/19...he REALLY went above and beyond to help a woman and her child in a witness protection situation. He took a risk...ended up getting stuck BUT was able to get himself out unassisted completing a task that half dozen men at other tow companies and the NMSP dispatch said was impossible. This man isn't just a HERO he is a GENIUS. The world needs more men like him. As for the equipment this company have him to operate...it was really in sad shape. No passenger window, taped up steering wheel and who knows what other maintenance and safety hazards the company has neglected. I hope this man not only is able to keep his job, I hope that you PROMOTE him. With his skill...knowledge...determination...and work ethic he should be running the company. Please fix your equipment and treat your employees BETTER...I left the same review for AAA for accountability sake. Please do better....your driver deserves a medal of Honor

Excellent service, on time, competitive pricing. I have another tow I need done so it'll be Outlaw…read moreTowing again!