You know it's never a good situation when suddenly your car refused to start. I was stressed out and in a total shit moment when a used car that I bought suddenly decided not to start up again after it was working until the time I parked at a parking lot of a shop in center city ABQ. I called the car fixing company that I trusted (thanks to C&S Automotive) and after asking me some questions about what I could do for my car to see if it would start (it would not!), they recommended I get my car towed to their shop so they could help take a look....an that's when I looked up on Yelp and called InterCity Towing company. The operator was very kind and understanding. They took the time to politely answer the call, get some information (car type, pickup and drop off places) and give some estimates on what it might cost (REALLY reasonable by the way)...and time it would take to dispatch the towing truck to the place I got stucked (less than 30 min away by the way!). Before 30 minutes passed, Rusty showed up all smiley and friendly. He was quick to determine how to get my car out of the parking lot...let me be a kid to even play with his truck to up and tow my car onto his truck a bit..and poof..we were on the way to my preferred carshop. He was friendly (I learned he has been driving/towing for the past 17 years!!...and talked about some towing drives that he had to make interstate to Florida, etc, too...dang what a life!!!) and genuine and I was very happy I picked InterCity Towing and thankful that I had Rusty who was totally a sweetheart guy to help make me feel like my car situation was well taken care of. At the drop off, he also helped talk to my car shop and pointed out some issues he saw with my car in case the car shop could see if there was a problem with it, too. Thank you!...I'm very thankful for Rusty's service and kindness! Thank you! I hope I never get to be in a towing situation again...but if in an unfortunate situation that I needed my car to be towed again in greater ABQ area, Inter City will be my one and only one choice again! read more

Intercity Truck & Trailer Repair - Getting my car towed! - Towing Near Me - Albuquerque, New Mexico

We have been using intercity here at Dispatch Wrecker Service for a few years now and it has been nothing but pronominal service. The services they provide are top tier and we are very happy to have such good company for all of our towing needs. read more

InterCity has did nothing but do great work and make ETAs as well as wonderful service work. Its a good value for the service that your receive so please dont hesitate to book. read more

This company is a joke! I tried to get some Afterhours help. They didn't even want my business, I was more than willing to pay the extra cost and they acted like they didn't even care. read more

I rented a U-Haul and auto transport trailer. While loading my pickup on the trailer, it didn't stop at the stops and drove over, landing on the arm that's connected to the uhaul. Not a good scene. Rusty showed up with a flatbed with no idea how he was gonna do it, but was determined. I am amazed at how he did it. No damage to either vehicle. I can't thank you enough for rescuing us and getting us going again. Stellar service all around! read more

Intercity Truck & Trailer Repair - Towing Near Me - Albuquerque, New Mexico

While on our way from San Diego to Denver our U-Haul trailer attached to the U-Haul truck broke down. My wife and I were in the middle of nowhere an hour south of Albuquerque, NM when the wheel bearing broke and the trailer was just about to catch fire. We rushed off the freeway and I jumped out of the truck grabbing my irreplaceable co-pilot (dog Kobe) thinking there was something on fire inside the truck. A few good samaritans pulled off behind and helped us get to their house across the freeway. When we arrived in a safe location we called the emergency roadside assistance provided by U-Haul and they set up everything for us through Intercity Towing. They arranged for a truck to come and get my SUV off the U-Haul trailer and tow it to a hotel in Albuquerque. I knew it would be a while wait but we found comfort in knowing that someone was coming for us at 10pm in a tiny town that was hard to locate. A couple hours later (by no fault of Intercity) our tow truck arrived. We saw the truck get off the exit and noticed he couldn't find us. I (half asleep feeling like a scene from Titanic) started flashing my headlights and we were saved! He saw us and came over immediately! That's when we met our knight in shining armor, Josh! Josh jumped out of the truck all smiles and acted like it was no big thing to drive an hour plus outside of town to come rescue us in the cold! He immediately came up with a plan how to get my car and the broken trailer out of the good samaritans driveway and told us everything he was doing every step! Knowing we were coming from a warm climate and standing in the freezing cold of night he told us many times that we were welcome to sit it the warm vehicles while he worked. After moving trucks, trailers, and cars back and forth in the driveway Josh had everything set and told us to head to the hotel where he would drop off my car. 30 minutes after we checked in he showed up and told me he was outside (now after midnight and a 17.5 hour travel day for us). By the time I got outside Josh took my keys and pulled my car off the flatbed and right into the space next to my U-Haul truck. Unfortunately I don't carry cash often but at this time I wished I had $500 with me because Josh deserved way more than I was able to give him! While I don't live in the area and honestly hope to never need a towing service in this area again, I am am so happy to recommend Intercity after this experience! They turned a terrifying experience around and made us feel safe and comfortable! Thanks so much Intercity Towing and our savor, Josh!! read more

Broke down on our way from California to Connecticut. Luckily we had Geico insurance and they found us Intercity. They arrived within a couple hours and the driver ( which I wish I knew his name). Was great. He told us where to bring it for repair. He was great. We paid him and our insurance paid us back. read more

Intercity Truck & Trailer Repair - Towing Near Me - Albuquerque, New Mexico

Pulling my teeny tiny house trailer to Santa Fe. I must have burned a bearing--saw smoke then tire popped. Stuck on the very busy 45 interchange. I couldn't get out at all. Talked to Chris at InterChange and he graciously sent Josh out to unhook my trailer and put it on his flatbed. Josh was so kind! I am a senior single adventurous woman! They are taking my Vardo to an RV Repair shop near by! I'll sleep there till the open in the AM! Gods willing they can fix the bearing for me, and it won't cost me an arm and a leg! read more

Intercity Truck & Trailer Repair - Towing Near Me - Albuquerque, New Mexico

Very responsive it only took 25 minutes after the call to come tow our vehicle. Nice guy and AFFORDABLE!!!

Callled and they showed up within 20 minutes also the price is reasonable and they accepted my insurance roadside assistance with out any questions read more

I hit a patch of black ice going east bound i40 on 3/21 I lost control of my car and got stuck in the middle of i40 one of the driver Marcos was driving wast bound and say that I was stuck so he pulled over to check on me. He then invaded with me until another one of his coworkers could get there because he had a truck hooked up on the back of his vehicle. I'm so thankful that he stopped to make sure I was ok. I will never use a different company. read more

Very nice guy towing my car. Nice to see someone late in the evening still in a good mood.

Picked based on reviews, called, first time i think i was lost on transfer to dispatch, but after that it was about 45min (they said 60). was charged via square, towed to my mechanic and expertly maneuvered right into place despite it being a tricky parkinglot. reasonable rate. now if only it had not happened on the cusp of a holiday weekend, but whatever, i could use a staycation! . read more

Our car was lodged on a divider unable to move at all and insurance company was not being very helpful in finding us a towing company in a timely fashion. They asked us to find one ourselves and that they will reimburse later. That's how we found intercity towing on Yelp and they were very prompt and helpful. The gentleman who helped tow the car was very experienced and knew exactly what he was doing. read more

Needed a tow this morning. Called, and they were able to dispatch a truck for me right away. Gave me a fixed price based on my destination over the phone - which was VERY fair. Didn't gimme issues when I requested a flatbed, cuz my vehicle is lowered and has ground effects. No extra charges, etc. They simply said "No problem." The driver was *incredibly* courteous and caring for my car. He spent a LOT of time making sure he was hooking up to a safe area that wouldn't damage the car, then applying tension slowly to ensure nothing was gonna get pulled, bent, cracked, etc. And again toward the end of the loading phase to make sure the exhaust didn't scratch either. Then he did the entire thing *all over again* when unloading the car, to ensure nothing got damaged, scratched, etc. And this wasn't cuz I was harassing him; he did this of his own accord, because he obviously had great care and concern for others' prized possessions/property. And I think that spoke VOLUMES not just about his character, but the type of company that would hire someone like that. I hope I don't need any further tows, but rest assured, if I do, I know who I'd call! read more

Is it possible to be a fan of a towing company? I hope so, because I am a fan of InterCity Towing! I have had several bad experiences with other towing companies but InterCity Towing is extremely professional, on time, and friendly. I had my car towed to and from the painters and both times they showed up as scheduled with a professional and friendly driver. It is never fun to need a tow, but InterCity takes the stress out of the process! read more

Josh was a great help when my son was in a car accident. Very professional and very helpful. I would recommend these guys to anyone who needs a tow that's not ridiculously priced. read more

Two nights ago my husband left for a quick trip to Green Jeans. It was supposed to be a trip to the taproom and back home so we could have our date night in. Sadly, his car broke down. He called several companies in an attempt to get his car towed. The fees were ridiculous, they were too busy or we would have to wait three hours. I accidently dialed InterCity Towing and I am so glad I did! The charge of the tow was a flat rate that did not have extra fees attached other than tax of course. We were told it would take an hour before they could reach us, but it only took 45 minutes. Josh who was the Tow Truck Driver was awesome. Crappy situations are a lot less crappy when people are NOT crappy. We are very pleased with the service we received last night! read more

The dispatcher said 30 minutes and the driver, Josh, arrived in 20. He was friendly and professional. He dropped my car off and even asked if I had a way to get home. Definitely recommend. read more

Couldn't have asked for a better experience. Josh was willing to assist us in moving our temporarily immobile '79 pickup truck into a difficult to reach driveway. He was friendly, courteous, and took great care of our vehicle. I would highly recommend InterCity towing as the rate was reasonable and the customer service was outstanding! Josh was excellent! read more

Everyone I interacted with at Intercity was friendly, courteous, and professional. My wait time after I called for a tow truck was minimal (~20 min), and Josh, our driver and operator, was quick, friendly, and knew what he was doing. I would absolutely recommend InterCity Towing, and I would use them again in a heartbeat. read more

They responded so quickly when I needed a tow. My driver Josh was very nice, and even put up with a lot of construction craziness at the dealer very patiently. Great price for the excellent service! read more

I have had towing in the past from other company's (not too often thank goodness) and I usually don't bother to write a review but today we had excellent service with InterCity Towing. I actually made a few phone calls to check pricing and they were affordable compared to other towing companies and they brought out a flatbed tow truck and took great care with my car. Thanks InterCity! I would definitely recommend them to a friend. read more

Broke down w kids in the car. Oscar was incredibly patient about figuring out how we were going to get everyone transported. Then took similar care in getting my car on their flatbed. Made sure I understood all costs ahead of time. Overall about as pleasant as that sort of experience could be and I would definitely recommend them. read more

I was stranded in Albuquerque New Mexico with my family F350 and 27ft travel trailer. Oscar came to the rescue when nobody else would. It was a blessing to have Oscar with us...not only was the service quick, reliable and honest but he was insistent on making sure my family and I were safe. If I am ever in the area in the future, I will look up Oscar and take his family to dinner. He is an asset to the company and I hope they know what type of employee they have. It's very hard to find people like this any more. Dave S.-Southern California read more

Barry and his wife (I don't want to spell her name wrong) are very nice people!! Thank you for saving us! read more

Intercity Truck & Trailer Repair - Towing Near Me - Albuquerque, New Mexico

I have to say, their driver was great! Very empathetic and encouraging. My Rv broke down outside of Albuquerque on I40. Very busy road, he was cautious yet worked fast. got me back to Albuquerque safely. He was insistent that I was safe! Thank you Lehi! read more

Outstanding customer service!!! Required a tow on short notice Josh was already at the car before I got there. This is an extremely reliable and trustworthy company do not hesitate to call for service A+A+ read more

Needed an RV towed and Josh, the driver was very familiar with RV's, which made me feel a lot better. Very nice, professional, timely, and reasonable rates. If you ever need a tow company, this is a good company to call. read more

We broke down in our motor home on a long trip on the Saturday of Memorial Day weekend. We could not drive due to, hopefully, a break switch which kept the unit in park. In the unit were the two of us and our pets. All of the repair facilities were closed for the long weekend. . I called AAA who sent out Intercity Towing. I had hoped to get towed to a campground, but all were full for the weekend. Jason, the driver, helped to diagnose the problem. He found us a place to park then came out on Tuesday to help us get to a repair facility. I do not know what we would have done without Jason. He went far beyond the extra mile to help us. I highly recommend this business and I wish I could give them more than five stars. read more

This would be a 5 star rating-but alas it is not. I waited over two and a half hours for someone to arrive.When I called a, nice gentlemen gave me a time range to expect someone- but when that time exceeded over an hour of the time I had been given; I called to check the status. Of course- things happen and it was okay. Though when two service members did arrive (JDM and Chris) they were professional, friendly, made quick work of their duty- and they did apologise for the inconvenience. All in all I was miffed about the time I had to wait, but the good and quick service I received definitely made up for it. I would recommend InterCity Towing. read more

Had a really bad experiece with their service, after calling them in for their service and speaking to the owner about their prices he gave me a decent amount and decided to have them come over to tow my car, when they came and loaded my car on to their towing truck their employee gives us a price twice of what the owner had given us. We then call the owner and all he had to say to us and i put this in quotes was"its not my problem you couldnt hear right"and threatened to us to take our car to their yard,so we had no other choice but to pay them. What a way to talk to your clients and making their money....wouldnt recommend their service to anyone. read more